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2. MGMT 530 learning consultant/ tutorialrank MGMT 530 Entire Course + Midterm + Final Exam MGMT 530 Entire Course MGMT 530 Week 1 Case Analysis (Conference Decision) MGMT 530 Week 1 DQ 1 Defining the Problem MGMT 530 Week 1 DQ 2 Enabling Conditions MGMT 530 Week 2 Case Analysis (Conference Decision) MGMT 530 Week 2 DQ 1 Defining Objectives and Alternatives MGMT 530 Week 2 DQ 2 Intuition This Tutorial doesn’t contain Midterm and Final Exam MGMT 530 Week 1 Case Analysis (Conference Decision) MGMT 530 Week 1 DQ 1 Defining the Problem MGMT 530 Week 1 DQ 2 Enabling Conditions MGMT 530 Week 2 Case Analysis (Conference Decision) MGMT 530 Week 2 DQ 1 Defining Objectives and Alternatives

3. MGMT 530 learning consultant/ tutorialrank MGMT 530 Final Exam MGMT 530 Week 1 Case Analysis (Conference Decision) (TCOs A, B, C, D, E, F, G and H) Tidewater Services recently celebrated its 10th anniversary as a professional services firm that handles investigations for law firms offering amenities, such as background checks, surveillance, interviewing of witnesses, crash scene investigation, and other related services. The company was founded by Lee Herbert who had extensive experience working for companies that handle investigative work. Herbert is more of a people person and is always looking for the next new client to take on. Admittedly, Herbert had no experience in running a business when he decided to go out on his own and enlisted the help of his long time friend, Bradley Simmons. Week 1 Case Analysis: Conference Decision Case Date: September 2, 2005 In less than two weeks, an accounting system user’s conference is scheduled to be held in New Orleans, Louisiana on September 13–16, 2005. Unfortunately, Hurricane Katrina has struck the city leaving a wake of destruction.

4. MGMT 530 learning consultant/ tutorialrank MGMT 530 Week 1 DQ 1 Defining the Problem MGMT 530 Week 1 DQ 2 Enabling Conditions What is the difference between problem solving and decision making? What are the key aspects to defining the problem for a decision situation? Give an example of a decision problem that you are currently dealing with. What role does ability, willingness, insight, and commitment play in the decision-making process? How can constraints and other underlying elements complicate the decision-making process? Relate an experience from your work.

5. MGMT 530 learning consultant/ tutorialrank MGMT 530 Week 2 Case Analysis (Conference Decision) MGMT 530 Week 2 DQ 1 Defining Objectives and Alternatives Week 2 Case Analysis: Conference Decision Case Date: September 2, 2005 In less than two weeks, an accounting system user’s conference is scheduled to be held in New Orleans, Louisiana on September 13–16, 2005. Unfortunately, Hurricane Katrina has struck the city leaving a wake of destruction. Based on what you see on television, the hotel and the city cannot possibly accommodate this or any conference for the foreseeable future. Why is it important to define clear objectives for the decision situation? How can you ensure that you have identified all the appropriate alternatives? Give an example of a problem that you are in the process of deciding or have decided on in the past—identify the objectives and alternatives. We will be looking at two key decision-making elements, which are objectives and alternatives.

6. MGMT 530 learning consultant/ tutorialrank MGMT 530 Week 2 DQ 2 Intuition MGMT 530 Week 3 Case Analysis Conference Decision Case, Part 2 What role does intuition play in decision making? What role does quantitative data play in decision making? Identify a decision situation in which you used both intuition and data for your analysis of the situation. For the second discussion, we will analyze the role that intuition plays in the decision-making process. OK, I would like to get this politically incorrect idea out of the way from the start ... As you begin to participate in this topic, please consider and share your position on whether you believe intuition is more of a female skill and data analysis more of a male skill? Date: September 15, 2005 Two weeks after New Orleans was devastated by Hurricane Katrina, you made the decision to postpone the conference and select a different city to hold the conference. Based on your initial objectives and a survey you took of the registered attendees, you created the following consequence table based on the information available. ALTERNATIVES Cancel conference for this year—schedule for next year Keep in New Orleans, but schedule for a later date (when the hotels re-open) Keep same dates, but move to another city Move to another city and schedule for a later date

7. MGMT 530 learning consultant/ tutorialrank MGMT 530 Week 3 DQ 1 Understanding Consequences and Tradeoffs MGMT 530 Week 3 DQ 2 Decision Making in Your Organization Why can it be difficult to identify consequences for each alternative and objective? What techniques can be used to simplify the process? Describe a decision situation in which you made tradeoffs to simplify the alternatives. Did you use the even-swap method, weighted scoring model, or another approach? Our objectives this week are to: Build a consequence table with accuracy and completeness. Compare alternatives using a consequence table. What process does your organization use to make decisions? Do you clearly identify the problem, objectives, alternatives, consequences, and tradeoffs? What special techniques or tools do you use in your process? In your organizations, what is the general balance of quantitative and qualitative information used to make decisions? Too much of one or the other

8. MGMT 530 learning consultant/ tutorialrank MGMT 530 Week 4 DQ 1 Defining Uncertainties MGMT 530 Week 4 DQ 2 Decision Making Styles How does your organization assess uncertainties in your decision-making process? What are the benefits to using decision trees to assess uncertainties? Provide an example where uncertainties played a major role in a decision situation. In the context of uncertainty, is there a difference between 'possibility' and 'probability'? What is your primary decision-making style? What is your manager’s primary decision-making style? What approaches and tricks have you learned to persuade your manager?

9. MGMT 530 learning consultant/ tutorialrank MGMT 530 Week 4 Midterm Exam MGMT 530 Week 5 Case Analysis Labadee Decision 1. (TCO A) Your small services company has grown rapidly during its first two years and has outgrown the workspace that you have leased for three years. As the operations manager, you have been asked to lead a decision-making team to select a location for the growing company. Your desire is for the team to make an effective decision. i. What criteria should your decision-making approach have to ensure that it is effective? ii. Describe the eight elements for effective decision making used in a rational decision-making approach. (Points : 20) In January 2010, the island nation of Haiti was devastated by an earthquake. Royal Caribbean International, a major cruise line, owns a private beach in Haiti, which is typically a port of call on several of their Caribbean cruise itineraries. The private port, known as Labadee, is about 80 miles away from Port au Prince. The beach was unaffected by the quake. In the days following the earthquake, the company wrestled with several issues as they determined whether to continue to stop in Labadee or temporarily abandon the port of call.

10. MGMT 530 learning consultant/ tutorialrank MGMT 530 Week 5 DQ 1 Risk Tolerance MGMT 530 Week 5 DQ 2 Sharing Risk with Partners Describe your risk profile—risk seeking, risk neutral, or risk averse. What are the pitfalls of your risk attitude? How can knowing your manager’s desirability curve come in handy during the decision-making process? Describe a decision situation in which you have shared risk with an internal or external business partner. What were the conditions of the shared risk? Explain why the arrangement was successful or not. Is “blame” a risk-mitigator or risk-enhancer?

11. MGMT 530 learning consultant/ tutorialrank MGMT 530 Week 6 DQ 1 Linked Decisions MGMT 530 Week 6 DQ 2 Course Project Presentations Describe a decision situation that involved linked decisions. What flexible plans did you use for the subsequent decision? Briefly describe your problem and post a brief PowerPoint presentation that summarizes your Course Project no later than Tuesday. Give feedback to (at least) two other students’ presentations for your remaining posts. Be sure to post on a total of three different days

12. MGMT 530 learning consultant/ tutorialrank MGMT 530 Week 7 Course Project (US Foods) MGMT 530 Week 7 DQ 1 Psychological Traps Objectives The objective of the Course Project is to provide you with practice in creating, justifying, and explaining a decision-making proposal. All elements involved in the creation of this proposal, from problem definition through action plan, must be covered. Further, the proposal, as constructed, must meet the tests of any sound business plan, namely that it has specific and measurable goals and objectives, clearly defined activities, stipulated time frames during which those activities will take place, and clearly defined measurable outcomes. Provide a real-life example of one of the traps discussed in the text or the lecture. What can be done to avoid that trap in the future? An interesting human phenomenon is becoming trapped in one's own imagination of self. It is, of course, very important to manage one's reputation by comparing and reconciling how others see you with how you see yourself and want others to see you.

13. MGMT 530 learning consultant/ tutorialrank MGMT 530 Week 7 DQ 2 Estate Case Analysis This week, we move from the theoretical to the real world. The following group decision problem scenario is outside of the formal organizational structure but highlights the difficulty in making decisions in group settings and the need to collectively arrive at a group decision-making process. Estate Case Decision Problem Scenario

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