Business continuity disaster recovery
This presentation is the property of its rightful owner.
Sponsored Links
1 / 26

Business Continuity & Disaster Recovery PowerPoint PPT Presentation


  • 87 Views
  • Uploaded on
  • Presentation posted in: General

Business Continuity & Disaster Recovery. Lauren Farese – Oracle Corporation Paul Christman – VERITAS Software Walter Callahan – State of Ohio. What happened on August 14 th , 2003?. Disasters happen every day...its a fact! . Disasters cost money so why suffer by being unprepared?

Download Presentation

Business Continuity & Disaster Recovery

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Business continuity disaster recovery

Business Continuity&Disaster Recovery

Lauren Farese – Oracle CorporationPaul Christman – VERITAS SoftwareWalter Callahan – State of Ohio


What happened on august 14 th 2003

What happened on August 14th, 2003?


Disasters happen every day its a fact

Disasters happen every day...its a fact! 

  • Disasters cost money so why suffer by being unprepared?

  • Organizations that survive typically have:

    • management foresight

    • tested procedures

    • processes

    • back-up facilities

  • Business Continuity Planning (BCP)


Downtime costs money

Percentage

Availability

Downtime Per Year (7x24x365)

*

Cost$

Days

Hours

Minutes

95%

18

6

0

$250M

99%

3

15

36

$51M

99.9%

0

8

46

$5,003,312

99.99%

0

0

53

$504,136

99.999%

0

0

5

$47,560

99.9999%

0

0

1

$9,512

Downtime Costs Money

Numbers assume $5B yearly revenue run rate.

* Oracle calculated costs and is not associated with the Standish Group Report


Business continuity planning vs disaster recovery planning

Business Continuity Planning vs.Disaster Recovery Planning

  • Both are directed at recovery of operations

  • Business Continuity Planning is directed at the recovery and resumption of business activities across the entire enterprise

  • Disaster Recovery Planning is usually directed at the recovery of information technology systems and business applications, including corporate data

  • BCP addresses Processes, People and Property


Business continuity planning phases

Business Continuity Planning Phases

  • Typically three phases

    • Pre-Planning

    • Planning

    • Post-Planning

  • Critical success factor

  • Cost is always an issue

  • Executive ownership is critical

  • Must be a business priority


Phase one pre planning

Phase One: Pre-Planning

  • Project initiation and management

    • Establish a need

    • Executive management ownership

    • Time and budget allocation

  • Risk evaluation and control

    • Events and environment issues

    • Facilities and process evaluation

    • Cost benefit analysis

  • Impact analysis

    • Disruption and disaster scenarios

    • Critical business functions

    • Recovery time analysis


Phase two planning

Phase Two: Planning

  • Develop continuity strategies

    • Alternative organizational recovery

    • Operations and information systems

    • Adhere to recovery time objectives

  • Emergency response and operations

    • Procedures for response and stabilization

    • Establish operations center

    • Emergency command and control

  • Developing and implementing the plan

    • Plan provides recovery within time objective


Oracle bcm business flow

Oracle BCM Business Flow


Phase three post planning

Phase Three: Post-Planning

  • Awareness and training

    • Create organizational awareness

    • Enhance skills

  • Maintaining and exercising

    • Coordinate plan exercises

    • Evaluate and document exercise results

    • Develop process to maintain the plan

    • Report results clearly and concisely

  • Coordination and communication

    • Communication with media, families, suppliers

    • Crisis coordination with first responders, local authorities


What about the technology

What about the technology?


Match the tools to the business needs

Wks

Days

Hrs

Mins

Secs

Secs

Mins

Hrs

Days

Wks

Sync.Replication

Clustering

Async.Replication

Remote Replication

OnlineRestore

Tape or DiskBackup

Tape Restore

Match the Tools to the Business Needs

Recovery Point

Recovery Time


Only as good as the weakest link

Clients

Load Balancer

Web Cache

Application Server Tier

Java Clusters

Database Tier

Only as Good as the Weakest Link


Bc dr must address every component

BC/DR Must Address Every Component

  • Network Infrastructure

  • Data Storage – online, near-line and off-line

  • Application servers and their offspring

    Any component down = the entire system is un-usable


Network infrastructure

Network Infrastructure

  • Wide Area Traffic Manager to direct client traffic to proper site

  • Network load balancer to distribute incoming requests

  • Dedicated, fast link between sites

    • Influences production database performance

  • Redundant components and paths

    • Network paths to the site and within the site


Bc dr techniques for data storage

BC/DR Techniques for Data Storage

  • Snapshots – frequent, within an array, FC, temporary

  • Mirrors – frequent, in a different array, FC, temporary

  • Replicas – synchronous or async, remote or local, FC or IP, temporary or semi-permanent

  • Near-Line Disk – infrequent, x-platform, FC or IP, BI copy, DLM, or staging for backup

  • Tape Backup – infrequent, FC or IP, required best practice for DR


Application availability with local clustering

Application Availability with Local Clustering

Server 2

Instance ‘B’

Server 1

Instance ‘A’

Database

Protects from local server failures

Depends on shared available storage


Wide area clustering

Cleveland

Columbus

Cincinnati

Extends local clustering model to several sites

Requires data mirroring or replication

Sandusky

Wide Area Clustering


Wide area clustering1

Site Migration

Wide Area Clustering

Failover

Replication


Key steps to success

Key Steps to Success

  • Conduct a Business Impact Analysis

  • Identify which processes are truly critical and cost of BC

  • Prioritize investments in people and technology

  • Plan and Implement

  • Test, test, test!!!

  • Review the business continuity plan when the business process changes


Real life example ohio dept of public safety

Real Life Example Ohio Dept. of Public Safety

  • State Highway Patrol

  • Bureau of Motor Vehicles

  • Emergency Management Agency

  • Emergency Medical Services

  • Investigative Unit

  • Homeland Security

  • Administration


Data center facilities

Data Center Facilities

  • State of Ohio Computer Center –

    • West campus of Ohio State University

    • Primary site

    • Full data center facilities, i.e., UPS, Generator, Environmental

    • Operates light out

  • Charles D. Shipley Building – Public Safety Headquarters, 1970 W. Broad Street

    • Approximately 4 miles apart

    • Secondary site

    • Full data center facilities, i.e., UPS, Generator, Environmental

    • Remote operations


Features

Features

  • OC48 Sonet ring between the buildings

    • Moving to Gigabit Ethernet

  • Mainframe environment has mirrored disks at primary site, 3rd mirrored leg at secondary site

  • Robotic tape silos at primary site, remote tape drives at secondary site

  • Redundant server with failover for law enforcement

  • Servers at either site, mirror to other site


Decision factors

Decision Factors

  • Prioritize business functions

  • Work with business units for business continuity to determine IT disaster planning levels

  • Determine level of acceptable risks

    • Distance for secondary site

    • Hot versus cold site

    • Mirror data versus backups

    • Redundant servers with failover versus build new server at time of disaster


Business continuity disaster recovery

“The pessimist sees difficulty in every opportunity.The optimist sees opportunity in every difficulty”

- Winston Churchill


  • Login