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The Right Care at the Right Time: Are Retail Clinics Meeting a Need?. Alliance for Health Reform Briefing | Washington, D.C. | June 18, 2012 Manish Oza, M.D. Regional Vice President and Medical Director WellPoint, Inc. Program Design. Viral Disruptive Innovative

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The right care at the right time are retail clinics meeting a need

The Right Care at the Right Time:Are Retail Clinics Meeting a Need?

Alliance for Health Reform Briefing | Washington, D.C. | June 18, 2012

Manish Oza, M.D.

Regional Vice President and Medical Director

WellPoint, Inc.


Program design
Program Design

Viral

Disruptive

Innovative

Unconventional base on past programs


Introducing livehealth online
Introducing LiveHealth Online

Online care and wellness services...

Powered by WellPoint’s LiveHealth Online


Expanded Access

Real Time Disease Management

Gaps in Care alerts

Predictive Modeling

Exchange of meaningful information

Aligned Incentives

Avoidable ER visits

Engagement in DM/CM

Use of Generics drugs

Patient Satisfaction

Use of in Network doctors and facilities

Bringing it all together with Patient Centered Primary Care (PC2)

Subscriber + Family

(includes primary health

Decision maker)

Other Specialist

e.g., Pharmacist

Retail Health

Clinics/Urgent Cares

Electronic Data

Nurse

PC2

Internal & External

Physician

Home Care

Professional

Social Worker

Behavioral Health

Specialist

Health Educator


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