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Seminarium # 8: Location system/RFID taggar. Tomas Wangdell [email protected] Nortel Användarförenings 36:e seminarium Umeå 26-27 maj 2009. Agenda. DEL 1 GENERELL ÖVERSIKT Vad är ”Lokaliseringstjänster” ? Hur fungerar det ? Vad skall man ha det till ? Vilka sorter finns det ? DEL 2

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seminarium 8 location system rfid taggar

Seminarium # 8:Location system/RFID taggar

Tomas Wangdell

[email protected]

Nortel Användarförenings 36:e seminarium

Umeå 26-27 maj 2009

agenda
Agenda

DEL 1

GENERELL ÖVERSIKT

Vad är ”Lokaliseringstjänster” ?

Hur fungerar det ?

Vad skall man ha det till ?

Vilka sorter finns det ?

DEL 2

MER DETALJER & EXEMPEL

Exempel Asset Tracking and Management System

Exempel Clinical Alarms and Alerts

Wireless WoVOIP/DECT

UC/nya användningsområden

SYFTE

Sätta Nortel på ”kartan” när det gäller lokaliseringstjänster

Ge en insikt om vad det rör sig om

Vilja boka möte

litet lexicon
Litet lexicon 

RFID

Radio Frequency ID

Identitetsinformation för ett objekt/person

Sk tagg

”skickar”

RTLS

Real Time Location Tracking System

Realtidsbaserad lokaliseringssystem

”fångar”

slide4

CITYWIDE MONITORING

IN BUILDING ASSET TRACKING

ε

ε

GATE SECURITY

ε

ε

ε

ε

ε

INVENTORY MANAGEMENT

FLEET TRACKING

CRITICAL INFRASTRUCTURE MONITORING

RFID en växande företeelse inom alla brancher

Improving Efficiency with Real-Time Status

Vi kommer företrädelsevis att titta på

sk In Building Asset Tracking

(dvs med ett underliggande WLAN)

varf r rtls
Varför RTLS?
  • Leverage WLAN infrastructure with Wi-Fi-based asset/personnel tracking and location applications
  • Fast locating of tagged equipment improves core services
  • Location context for workflows makes business operations and processes more efficient
  • Locating lost or missing equipment saves money
  • Preventing theft reduces cost
slide6

Location Tracking in Healthcare

1. Asset Tracking

  • Clinical equipment
  • Wheelchairs
  • Beds
  • Medical assets
  • IT assets
  • 2. Staff tracking
          • Process/workflow improvement
      • Nurse safety – panic alarming
  • 3. Patient tracking
    • Process improvement through departments
    • Mental illness facilities
    • Nursing homes/elderly care
location tracking in mfg supply chain
Location Tracking in Mfg. & Supply Chain

1. Asset Tracking

  • Production equipment
  • Transport equipment
  • Tools

2. Staff tracking

  • Safety
  • Work-flow
  • Regulatory compliance
  • Time and attendance

3. Inventory tracking

  • Work in progress items
  • High value parts
  • Assemblies
  • Crates, carts, pallets
location tracking in process industries
Location Tracking in Process Industries

1. Asset Tracking

  • Production equipment
  • Transport equipment
  • MRO Equipment
  • Explosives / chemicals

2. Staff tracking

  • Safety in hazardous work areas ( mines, chemical plants, etc. )
  • Work-flow
  • Regulatory compliance
  • Time and attendance

3. Inventory tracking

  • Raw materials transport
  • Finished goods
olika typer av lokaliserings tj nster rtls vs conventional rfid
Olika typer av lokaliserings tjänsterRTLS vs. Conventional RFID
  • Passive RFID - Short Read Range Identification Technology
      • Chokepoint-based
      • More data than barcode, easily readable, becoming inexpensive
      • Standardized (EPC Global )
      • Primarily an identification resource – not for location tracking.
  • Active RFID - Location Tracking – Point Solutions
      • Use portals/scanners as overlays to existing LAN/WLAN
      • No standards proprietary networks
      • Various frequencies, tags & vendors create incompatible silos
      • Varying levels of performance, scalability and accuracy
  • RTLS - Location Tracking – Leverage 802.11 coverage
      • Real-time enterprise-wide location tracking
      • Proprietary overlay systems over 802.11 networks
      • Open standards 802.11-based leverages WLAN infrastructure
slide10

Intranet

Client-Based Location (WLAN) “Jag är här” Signal strength (of APs) collected by client (tag/PC) Client sends data to location server over WLAN

(of known location)

APs

Client-Based

  • Pros:
  • Low cost of investment
  • Infrastructure agnostic
  • Good for on-demand applications
  • Potentially more accurate

RSSI 2

RSSI 1

RSSI 3

Client Device Or tag

  • Cons:
  • Devices require client
  • Not suitable for low cost, simple devices
  • Requires calibration of Location Server
  • Requires transport of location info over WLAN network
  • Cons:
  • Devices require client
  • Not suitable for low cost, simple devices
  • Requires calibration of Location Server
  • Requires transport of location info over WLAN network

RSSI 1, 2, 3

Wireless Security Switch

Mgmt. / Location Server

Application

Workstation

slide11

Intranet

Infrastructure-Based

Infrastructure-Based Location (WLAN) “Du är där”Signal strength (of MU) collected by AP/SPs WLAN system sends data to location server via API

Client Device Or tag

  • Pros:
  • Low cost of investment
  • Clientless
  • Can locate active tags

RSSI 1

RSSI 3

(of known location)

APs

  • Cons:
  • Requires homogeneous WLAN network
  • Difficulty with certain applications like E911
  • Requires calibration of Location Server
  • May require modification of MAC
  • Can be fooled by client
  • Cons:
  • Devices require client
  • Not suitable for low cost, simple devices
  • Requires calibration of Location Server
  • Requires transport of location info over WLAN network

RSSI 2

Wireless Security Switch

Mgmt. / Location Server

Application

Workstation

slide12

NortelMCS

eMail

Asset Tracking & Management – Översikt

Communications Software

Professional Services - complete service suite: design/deploy, implementation, training, support

IBSS SynTrack – integrates location and inventory info from various vendors into a single framework. Policy engine drives automated actions/alerts.

Application Software

RTLS Base Software

Ekahau Positioning Engine – calculates the current position of tagged assets

Transport

Wi-Fi infrastructure - used for transport

or others

None – Ekahau leverages Wi-Fi infrastructure

Readers & other hardware

Wi-Fi Tags

Active Wi-Fi Tags

Ekahau “Software Tag” Clients

Advantages – Leverages WLAN Infrastructure

– Requires No Readers or Proprietary Hardware

– Leverages Best-in-class Partner Technologies

exempel p wi fi tag ekahau t 301a
Exempel på “Wi-Fi tag”:Ekahau T-301A
  • Ekahau’s 3rd Generation Wi-Fi Tag
    • Built-in CPU, 802.11-b radio, full IP stack, motion sensor, memory and power circuitry
    • Li-Ion battery packs for up to five year battery life
    • OTA (Over the Air) configuration and alerting
  • Multi-application
    • Personnel security via belt clip
    • Object tagging via surface mounting, tie-wrap, hanger etc.
    • Two programmable (call/panic) buttons
    • Programmable signal LEDs and customizable buzzer
  • Secure
    • Optical tamper switch detects unauthorized removal of the tag
    • Supports WEP and WPA-PSK, WPA2-PSK
  • Events that cause a Tag to provide a location update to EPE
    • Periodic Update
    • Button Press
    • In Motion
    • After Motion
    • Tamper Event

There are other form factors of the tags, the T301B is the badge tag (w/o LED display) and T301BD (w/LED display)

personnel asset tracking with location technology end user impact
Personnel / Asset Tracking with Location TechnologyEnd-User Impact
  • Employee Safety
    • Improve employee safety by knowing where they are if they are in distress
  • Improved communication
    • Communicate with a person based on their location (closest to “x”)
  • Improved Use of Resource Allocation
    • Leverage assets and investments to their full potential
    • Track usage (by floor, room, zone)
    • Track / prevent loss
    • Locate equipment by proximity to your current location

14

agenda1
Agenda

DEL 1

GENERELL ÖVERSIKT

Vad är ”Lokaliseringstjänster” ?

Hur fungerar det ?

Vad skall man ha det till ?

Vilka sorter finns det ?

DEL 2

MER DETALJER & EXEMPEL

Exempel Asset Tracking and Management System

Exempel Clinical Alarms and Alerts

Wireless WoVOIP/DECT

UC

asset tracking management
Asset Tracking & Management

Start on high-return, location-aware applications for tracking

assets, personnel and patients.

Use of Radio Frequency Identification (RFID) capabilities, integrated with mobile communications, inventory solutions and directory applications, to track the location of assets, patients and clinicians.

Solution Benefits

  • Improve efficiency through better utilization
  • of assets and resources.
  • 40% Reduce Asset Loss/ theft and 10%
  • less inventory. 25% reduced rental costs.
  • Streamlining Patient Workflow by 15%-20%
  • Enhanced Patient & Clinician Safety
asset tracking solution
Asset Tracking solution

Leverage the WLAN network to provide real-time location & status of assets, inventory, & people

  • Determine efficiency by recording the movement of assets & people
  • Increase efficiency and safety/security through automated alerts based on location
  • Provide new revenue-generating services to some verticals (such as “track my child”, …)
  • Ekahau Finder/Tracker Application or IBSS provides a holistic view of the current placement of assets, inventory or people at any time on map-based software
  • Ekahau Tags, Badges or Clients are used to identify assets, inventory or people to be tracked
  • Location Clients can be placed on many different wireless devices, including: Nortel Wireless VoIP Handsets, handheld RFID or barcode scanners, PDAs, and laptops
  • UC integration – click to call from GUI, generate UC-based event messaging based on business rules

WLAN 2382

(part of core network)

LAN

IBSS or Finder/Tracker Application

& Server

Positioning Engine

& Server

Wireless APs

(part of core network)

Badges

Web Service interface to UC

Operator Station

Tags

Clients

IBSS or Finder/Tracker GUI

slide18
Asset tracking solutions for Healthcare: asset management, personnel safety, maintenance status & mat’ls replenishment
asset tracking management1
Asset Tracking & Management
  • Asset Database
  • Proactive Alarms & Alerts
  • Tabular Forms & Format
  • Graphical Mapping
  • Spatial Location
  • Find Me / Follow Me
  • Communications Enabled “Click to Connect”
syntrack for healthcare location track

Entities shown on imported floor plan

Selection of tracked entities

Icons and colours differentiate types and states of entities

SynTrack for Healthcare – Location Track
syntrack for healthcare multimedia services

Clicking on this icon will initiate a call to David Jones

SynTrack for Healthcare – Multimedia Services

Click to call makes it easy to communicate with tracked personnel

UC may also support IM, File sharing, or sending files can also be initiated.

Microsoft OCS (shown), Nortel MCS and IBM Lotus Sametime

Other Multimedia services are also available to initiate with John Davis

asset management enhanced uc solution
Asset Management Enhanced UC Solution

Asset Management Solution integrated with Nortel UC solutions (MCS, ICA)

Location extended UC Presence

Current location updated in real-time

Efficiency: Call closest resource

UC enhanced Asset Management

UC Click to Call and Presence within the Asset Management Applications

Asset Management automated alerts delivered to UC clients

Productivity: Automate workflows with communications

Drive efficiency gains and value through convergence of Asset Management and UC communications

Nortel Confidential & Proprietary

22

alerts and alarms with ekahau tags and ocs

General Healthcare

Alerts and Alarms with Ekahau Tags and OCS
  • Leverage alert buttons on Ekahau T301 tag
  • IM based on alert
  • Location of incident shown on OC client location map
lone healthcare worker safety
Locator Module: Virtual Worker Safety

Capability delivered:

Consent-based tracking of people

Monitor safety of remote worker via password based updates

Escalation procedure – IM, call, send GPS co-ordinates to police

Value to customer:

Ensure the safety of staff working in high-risk environments

Lone Healthcare Worker Safety

UC-enabled line-of-business applications (Services Integration)

Nortel Confidential & Proprietary

where is it equipment locator
“Where is it” – Equipment Locator
  • Allows a worker (Nurse) to locate the nearest piece of equipment of a certain type.
  • Equipment must be location tagged with use status monitored
  • Nurse’s location is tracked as well
  • Nurse interacts with the system on any phone using an IVR system.
  • Speech recognition allows question to be asked in any number of ways using natural language

Where is an IV pump?

The nearest IV pump is in the east hallway outside room 301

clinical alarms alerts
Clinical Alarms & Alerts

A full-solution approach that manages the broad variety of notifications and delivers them effectively to mobile devices.

Sends event-driven alarms and alerts instantaneously to the right

clinicians based on their role, the skills required and the clinician’s proximity to the location where the skills are needed.

Solution Benefits

  • Improved care and staff efficiency through real time delivery of clinical alerts to mobile staff handsets.
  • Effective communication between clinician
  • Efficient response to care requirement
  • Enhanced Patient & Clinician Satisfaction
event processing clinical alarms alerts

Event Processing: Clinical Alarms/Alerts

Automated alerts are generated from monitoring devices to improve efficiency and response

  • Improve response to out-of-bounds conditions
  • Save time & increase staff efficiency
  • Improve workflow, performance & operations
  • Automate recording of audit trail for performance analysis
  • Wireless VoIP handsets are leveraged to enhance response
  • Integration of various systems that monitor state or condition and with systems that control output
  • Event Processing and Alarm Manager software drives alerts and information from monitoring devices to the right member of staff on their device of choice
  • UC integration generates UC-based event messaging based on business rules; automates creation of click-to-call options to respond to events

Alarm Manager (Emergin, Comtech, …

  • Monitoring device detects out-of-bounds condition, an alarm is triggered & sent to Alarm Manager
  • Alarm Manager determines distribution of alarm, and sends alarm message to staff WLAN handset
  • Staff member’s WLAN handset rings, a text message is displayed indicating problem
  • Staff member can decide to accept, reject or phone the location where the alarm was generated; if not accepted, an alternate responder is contacted according to rules defined on alarm manager

WiSP with

Event Processing (optional))

Application

Gateway 2246

(part of core n/w)

LAN/WLAN

Device gateway

Registered staff

Monitoring devices

slide28
Clinical Alarms & Alerts solution for Healthcare: improve response to out-of-bounds conditions – improving efficiency & care
slide29

Clinical Alarms & Alerts

Example: Patient Monitor Alarm to WLAN Handset(s)

4. Alarm Manager determines distribution of alarm. Sends alarm to attending nurse’s WLAN handset

Alarm Manager

WLAN

Access Point

3. Patient Monitor sends alarm message to Alarm Manager

5. Attending Nurse’s WLAN handset rings and a text message is displayed indicating problem and monitor the alarm was sent from. Nurse is busy and does not accept the alarm

2. An alarm is triggered

1. Patient Monitor detects an out of bounds condition

6. After a preset time the alarm rings the charge nurse’s WLAN handset. Alarm accepted.

syntrack for healthcare out of zone alerts
SynTrack for Healthcare – Out of Zone alerts

Infusion Pump is moved out of the Ward

Movement out of the zone triggers a alarm message to WLAN handset and IM

enhancing a clinical process emergency response
Enhancing a Clinical Process: Emergency Response

Code Team

Code Blue!!!

Today

  • Human intensive process
  • Impact on Patient Care
  • High latency response
  • Error prone
  • Noise levels
  • Expensive

Announce Intercom

Team Converges

Code Team Action

Manually Log

Manually identify team and send messages

Collect Patient Records

Name num

Name num

Name num

Name num

Name num

Name num

Minutes

1

2

4

6

8

10

Code Team

Code Blue!!!

With Code Response

  • Faster response to critical events=lives saved and less litigation
  • Highly Automated less prone to human errors
  • Accurate logs
  • Reduced Interruptions to staff

Announce

Automate Team formation

Using Presence, Location etc.

Code Team Action

Auto Log

Location

Identity

Presence

Message

Bridge

Call

Record Data

Improved Patient Care, CSAT and <12 Month ROI

31

application gateway nortel wireless application gateway 2246

Nurse Call

Server Based

Applications

Nav Up

Enter

Nav Down

Nav Up

Enter

Alarm System

Nav

Left

Nav

Right

Nav Down

Nav

Left

Nav

Right

Heating, Ventilation and

Air Conditioning (HVAC)

Paging/email

Patient Monitoring

Application GatewayNortel Wireless Application Gateway 2246

WLAN Handset 6100 Series

Wireless Application Gateway 2246

slide33

DMC

DMC

DMC

COMPANION

DECT Messenger

  • Real World Connection
    • Complete alarms system with back-up, logging, escalations
    • Scalable and modular architecture allowing multiple input sources including hard contacts, paging controllers, serial streams and IP
    • Output escalations to GSM or other devices
    • Email notification
    • Scheduler to allow different users and/or escalations by time of day

LAN

ESPA

Serial input

Web i/o

GSM output

Hard contact i/o

external

systems

Input and

outputs

nortel phone pool checkout solution
Nortel Phone Pool Checkout Solution

Efficiency

  • Staff can “self check-out & check-in” handsets by simply swiping barcodes on the phones and staff badges at kiosk
  • Benefits
  • Improve communications effectiveness between clinicians
  • Eliminate need to post new clinician telephone numbers
  • for each shift
  • Fewer WLAN handsets with better utilization
  • Flexible numbering scheme
  • Wide range of applications
    • Nurses, Housekeeping…

Call Server

Micro-kiosk with scanner

Phone Pool

Application

This solution has been disclosed as a Nortel patent and currently is protected by a Provisional Filing. The patent description is available under Disclosure 19331RO.

hospital room change phone management patient follow me phone
Hospital Room Change Phone Management “Patient follow me phone”

There are a significant number of patient room moves managing communications is costly

Patient DN is now assigned to the phone

In the new room

Scan phone, Scan patient

mptc cell phone extension
MPTC – Cell Phone extension
  • Allows Cell phones to be checked out at MTPC station and receive PBX calls.
  • Simplified Mobile-X but initially without presence (we will migrate this solution to leverage Mobile-x)

Scan phone to

receive PBX calls

Scan phone to

Stop receiving PBX calls

All PBX calls to doctors

DN are forwarded to his

Cell phone

slide37

Är ni intresserade ?

Tomas Wangdell

[email protected]

070-2663559

Attraktiva starterbjudande under 2009  ...

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