Competencies Are King… Improving organizational and staff performance. FAR Luncheon Presented by Dawn Godaire, PHR and Chris Busky, CAE Heart Rhythm Society. Learning Objectives. Develop a basic understanding of competencies and key terminology.
Presented by Dawn Godaire, PHR and Chris Busky, CAE
Heart Rhythm Society
The Winning Formula
Job Knowledge/Skills + Behavioral Competencies =
A High Performing Organization
Skills & Knowledge
Competencies are generally defined as a skill, knowledge, or behavior that is observable and allows an employee to successfully perform his or her job.
Director of Accounting
A competency model is a framework listing organizational competencies. The competencies are usually clustered together in categories. Most models include a competency title, definition, proficiency levels, and behavioral indicators.
Proficiency Levels- Proficiency levels and accurate behavioral indicators define successful performance at various levels within an organization. A basic model may include:
P1 = Awareness (Beginner)
P2 = Application (Intermediate)
P3 = Integration (Advanced)
P4 = Strategic (Subject Matter Expert)
The competency model should align with and support the organization’s mission, values and strategic plan.
Traditional Recruiting Method
Competency-Based Recruiting Method