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Leading with Intentionality: Using Core Values to Build Culture and Develop Your Business. Outcomes of this workshop. Deep understanding of core values A process to use A plan of action Assessment and tweaking. Assumptions:.

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Leading with Intentionality:

Using Core Values to Build Culture and Develop Your Business


Outcomes of this workshop

  • Deep understanding of core values

  • A process to use

  • A plan of action

  • Assessment and tweaking


Assumptions:

You chose the bicycle business because you want something in addition to profit.

You have chosen to attend this workshop because you care about what kind of bike shop(s) you have.

For great companies* (big and small) profitability is not the end goal, but IS an essential result for achieving the kind of business you want.


By instilling…

You create…

Which results in…

  • Leadership Style

  • Performance

(profitable cash-flow for sustainability; solid track record of meeting other objectives)

  • Vision

  • Impact

A Great Company

industry, community

  • Strategy

  • Reputation

  • Innovation

admired and respected by others; is thought of as a role-model

  • Longevity

  • Tactical Excellence

http://www.youtube.com/watch?v=qp0HIF3SfI4


Vision = Purpose + Core Values + Mission

Core Values

  • A system of guiding principles and tenets; a philosophy of business and life.

  • Vision

  • Principles that are held inviolate: What we stand for; the principles on which we will operate

  • An extension of the personal core values and beliefs of the leader(s) of the organization: must, then, be authentic!


How likely are we to commit to an organization or business?

Why?

high

6.26

4.87

low

high

Clarity of Organizational Values

Clarity of Personal Values

6.12

4.90

low


Personal Core Values

1. Complete the worksheet sections A-D

2. In groups of three, share your personal core values, and what you mean by each.

3. Describe a “defining situation” around one of those core values, and share one or two of your daily actions that support that core value.

4. Identify a few key actions or decisions you make in daily life as a result of your values.

Why is it important to go through this exercise?


Every Butt on a Bike

QBP Purpose:

We believe in the transformational power of the BICYCLE as a vehicle for personal, economic and environmental well-being.

We believe in the transformational power of BUSINESS as a vehicle for economic, social and national well-being.

And so we seek to get every butt on a bike in order to TRANSFORM THE WORLD for individuals, businesses, communities, and nations.


Business Values

Ethical Values

Customer Centric

We value and consider our dealers as the fundamental stakeholder of QBP. We exist to serve them, and when they win, we win.

Integrity and Truth

We are open and honest in what we say and what we do. Our actions match our words.

High Performance

We choose high performance as a pillar of our culture. We hire high performers, we mentor and coach each other to high performance, and we retain and reward our high performers.

Engaging Partnerships

We seek the best outcomes for all involved. We choose authentic partnership over a purely transactional relationship.

Striving to Be Better

Our culture revolves around continuous learning as both a value and a strategy. We set high standards for ourselves, we celebrate our success and then we set the bar higher.

Creating Something Special

We are creating something transformational and amazing for the world and for ourselves. It’s our passion, and it’s fun.


Examples of Business Values

Continuous learning

Customer focus/service

High quality

Passion for _____

Respect for _____

Environ. Responsibility

Results-oriented

Honor/integrity/honesty

Social Responsibility

Change______

Innovation

Work ethic

Collaboration

Responsibility to Employees

Flexibility/nimbleness

Make a contribution


Core values: Identifying what you want

http://www.youtube.com/watch?v=D7xt0NHdSkg

Group Exercise: Core Values for ___________ Bike Shop

In your table groups, identify 5 possible core values that your bike shop has/wants.

1.

2.

Once you have core values write a two sentence description.

3.

What results you want to see with each

4.

Expectations of staff: actions/behaviors you want…and what you don’t want


Core Values and Leadership

http://www.youtube.com/watch?v=SMFyT2CU9No&feature=related

What actions will you take as the (a) Leader?

  • Behavior/actions you personally will change

  • Your specific steps to implement

    • How you will communicate expectations

    • How you will hire

    • What training you will do

    • How you will hold individuals accountable

    • When/how you will assess


Core Values informs culture…

http://www.youtube.com/watch?v=t04Yn-kKc0A

  • Identify:

  • three aspects of culture that you would like to develop, and

  • come up with one or two specific actions you can take to do it.

In your groups

Measuring and tracking…

http://www.youtube.com/watch?v=YPfNF3k_VQ4


Open forum:

questions

dialogue

Ideas

confusion to be alleviated…


Outcomes of this workshop

  • Deep understanding of core values

  • A process to use

  • A plan of action

  • Assessment and tweaking


Resource List:

Beyond Entrepreneurship, James C. Collins

Building the Awesome Organization, Catlin & Matthews

Great Leadership, Antony Bell

Finding Your True North, George, McLean, Craig

  • With many thanks to the wisdom of:

  • Tony Hsieh, Zappos

  • Simon Sinek, TED conferences

  • Atlassian Corp.

  • And the vision of YouTube!

Contact info: [email protected]


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