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Enterprise Presentation February 2013

Corporate Overview. Enterprise Presentation February 2013. Complete Innovations Intro. Complete Innovations (CI) is a leading global provider of mission critical fleet, asset and mobile workforce management solutions. Incorporated in 2000 by Tony Lourakis & Andrew Merisanu

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Enterprise Presentation February 2013

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  1. Corporate Overview Enterprise Presentation February 2013

  2. Complete Innovations Intro Complete Innovations (CI) is a leading global providerof mission critical fleet, asset and mobile workforce management solutions. • Incorporated in 2000 by Tony Lourakis & Andrew Merisanu • Headquartered in Toronto, ON with US office in Atlanta, GA • One of the fastest growing companies in North America – Profit200 & Deloitte Fast500 • ~100 employees and 5,000 customers

  3. Successful Partnership • Over the 10 year+ partnership, we have signed up over 50,000 subscribers • Working with Complete Innovations, TELUS has become a national leader in fleet management and mobile workforce solutions • Our products are exclusive to TELUS; we do NOT deal with any of the other wireless carriers in Canada

  4. What is Fleet Complete?

  5. Fleet Complete:3 Solutions on 1 Platform Fleet Complete PC Application • All 3 Fleet Complete solutions can be tracked and managed from: • .NET PC App • Browser + Mobile Browser (HTML5) App • iPad App Resource TrackeriPhone, Android, BlackBerry Torch Asset TrackerCalAmp, Pointer Fleet TrackerMGS100, MGS200 ou MGS500

  6. Key Benefits • Real-time fleet management • Enables businesses to track location, speed and direction your vehicles are traveling to be able to respond to customer needs faster and more accuracy • Operational efficiencies • Reduced speeding, idle time, off hours driving, reductions in payroll and paid overtime.  All of these can be achieved by monitoring your remote workforce • Vehicle maintenance • Scheduled proactive maintenance in the system allows for easier management of vehicles and prevent costly vehicle repairs • Increased revenues • Business can get more work out of existing field staff in the same time period • They can use GPS tracking to reduce wasted time, increase dispatch efficiency and route the closest worker

  7. Fleet Complete Target Markets Delivery FleetsCourier | Parts Delivery | Office Supplies Delivery | Furniture Delivery | Food & Beverage Delivery | Armored Vehicles | Passenger (Limo, Patient Transfer) | Tow-Trucks Service FleetsHVAC | Plumbers | Electricians | Technicians | Landscape | Property Management | Restoration & Repair | Construction | Environmental Services | Waste Management

  8. Rapid Customer Growth • Subscriber Count continues to grow • Adding over 1,000 subscribers per month • Less then 1% churn rate

  9. Product Strengths • High Loyalty • Low customer churn rate, less than 1% • Proven technology • 10+ years in-market, owned and developed by Complete Innovations • In-House R & D • New features are often based on feedback from our large base of existing customers • Reliable • All customer data is stored in a TELUS Data Center • 3 year warranty on hardware (Fleet Tracker)

  10. What Makes CI Stand Out from the Crowd

  11. Professional Services Our ProfessionalServices team has the expertise and resources to enhance our platform, integrate it with customer systems, and even build new components to compliment • The team provides: • Custom reports development • Systems integration with other back-office systems • Custom mobile applications to accommodate specific business requirements related to the mobile workforce • Core product customizations and enhancements to accommodate any business requirements of Enterprise customers

  12. Staples Canada Profile • Market Leader in office supplies • 300+ vehicles Challenges • Manual processes based on paper forms and voice communication resulting in significant information delays • Manual entry increased chance for human error • No real-time access to delivery status info • No OS&D reporting (Overage, Shortage & Damages) • No information on drivers status and location • Difficult to handle new or urgent orders Solution • Implemented handheld mobile devices for all drivers to automate dispatch and order management • Smart barcode scanning for pickup and deliveries including digital POD signatures • GPS tracking provides efficient dispatch operations • Detailed efficiency and operational reporting • Seamless integration with multiple Staples’ back-office systems Benefits • Improved customer satisfaction through online order status update • Eliminated data entry errors • Enabled route optimization through detailed in-field delivery data • Better utilization of staff to support business • Increased efficiency in fleet and operations

  13. Sobeys Benefits • Accurate estimated arrival time and notifications allow stores to plan efficiently for impending delivery/pickup • Actual route data provides Sobeys the ability to analyze and further route optimization/planning • Increased driver accountability • Better visibility on available tractors and trailers after each driver’s shift • Fuel economy • Driver performance & monitoring Profile • 2nd largest food retailer in Canada • 1,500 stores, 10 provinces, $16B in sales • Eastern Fleet: 500 vehicles in Maritimes, QC and ON Challenges • No visibility on actual time spent at each store for delivery and pickup • Difficulty keeping track of the location and status of Sobeys fleet • Unnecessary expenditures on leasing extra trailers due to a lack of status info • Unable to monitor route compliance Solution • Implemented Fleet Complete on tractors to get real-time location information for their trucks • Ability to keep track of driver, vehicle, route and associated trailer assigned to a job • Integration with Sobeys’ existing back-office • Custom fleet utilization reports

  14. MTQ Integration Industry: Government Benefits • FC is one of MTQ’s authorized tracking system vendors • Any FC user automatically meets the MTQ requirements • Solution is totally scalable from small to large fleets Current MTQ contractors • Bourget • Excavation Prévost • 9117-6834 Quebecinc Profile • Quebec Ministry of Transport (MTQ) is responsible for road maintenance in Quebec • Highway snow-removal contracts are tendered by the MTQ Challenges • Bidders are required to provide real-time tracking information on vehicle locations • The MTQ needs to be able to identify the roads where snow removal equipment is in operation at all times. Solution • CI worked with the MTQ to enable live data feeds from Fleet Complete to the MTQ • Feeds can easily be enabled for any customer upon request • Once enabled, FC automatically supplies the tracking information for the customer’s fleet to the MTQ

  15. Our Customers

  16. Fleet Tracker Pricing Additional data is + $10 monthly for up to 30Mb for Fleet Tracker $35, $40 and $45 or + $15 monthly for up to 1Gb for Fleet Tracker $35, $40, $45 and $55. US Roaming Rate is $5 / Mb.

  17. Asset & Resource Tracker Pricing Additional data is + $10 monthly for up to 30Mb or + $15 monthly for up to 1Gb. US Roaming Rate is $5 / Mb.

  18. Regional Contacts • National • Jerry Leung • VP, Canadian Sales • Quebec • Sylvain Denis • Regional Sales Manager • sylvaind@completeinnovations.com

  19. Thank You completeinnovations.com475 Cochrane Drive, Suite 8Markham, ON, L3R 9R51-800-220-0779

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