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Enterprise-Wide Approaches to Employee Engagement in VA

Enterprise-Wide Approaches to Employee Engagement in VA. Presented by: VHA National Center for Organization Development (NCOD) 2019. Understanding Engagement. Employee Engagement (EE). Employee Engagement…

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Enterprise-Wide Approaches to Employee Engagement in VA

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  1. Enterprise-Wide Approaches to Employee Engagement in VA Presented by: VHA National Center for Organization Development (NCOD) 2019

  2. Understanding Engagement

  3. Employee Engagement (EE) Employee Engagement… Is the employee’s sense of purpose that is evident in their display of dedication, persistence, and effort in their work or overall attachment to their organization and its mission. ~ Office of Personnel Management

  4. Impact of Supervisors on Engagement “Here’s something they’ll probably never teach you in business school: The single biggest decision you make in your job — bigger than all of the rest — is who you name manager. When you name the wrong person manager, nothing fixes that bad decision. Not compensation, not benefits — nothing.” Percent impact managers have on employee engagement____? 56% Source: 2018 AES ~ Jim Clifton Gallup Chairman and CEO

  5. Five Drivers of EE in VA

  6. VA’s Enterprise-Wide EE Plan • First of its kind in VA – signed by SECVA 4.17.19 • Organized by the 5 drivers of engagement • Developed by the VA Employee Engagement Council and the VHA Employee Engagement Committee • Currently working on national operating plan

  7. Two Examples of EE Initiatives • All Employee Survey (AES) Action Planning Efforts (VA-wide) • VA has assessed employee workplace perceptions through the AES annually since 2007 • Simplified action planning efforts in 2018 by merging best items of AES with the best items from the Federal Employee Viewpoint Survey (FEVS) • Created AES Dashboard product in 2017 to simplify data consumption and to guide action planning Is there a way to embed a dashboard link here to show outside the firewall?

  8. Two Examples of EE Initiatives • 20/20/20 Effort (for the lowest 20% sites on the EE Index from the AES) • Proactive offer of higher level of support for sites with lower EE scores • 2-year commitment to leaders by providing assistance with: • AES data sharing and data use/action planning • Assessing contributing factors to the low EEI score • Leadership coaching • Internal referrals to other NCOD services as deemed appropriate • Support is provided through a combination of virtual and onsite assistance

  9. Questions?

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