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Verizon Business IP Trunking Solution for Avaya Communication Manager. Rick Gribble & Rob Martinez May 14, 2008. Agenda. How Does IP Trunking Benefit Enterprise Customers? How Does IP Trunking Work with Avaya? How Do Avaya & Verizon Business Work Together?.

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verizon business ip trunking solution for avaya communication manager

Verizon Business IP Trunking Solution for Avaya Communication Manager

Rick Gribble & Rob Martinez

May 14, 2008

agenda
Agenda
  • How Does IP Trunking Benefit Enterprise Customers?
  • How Does IP Trunking Work with Avaya?
  • How Do Avaya & Verizon Business Work Together?
drive operational efficiencies and help control costs typical tdm based voice services network

Access

Link

Access

Link

PSTN

Drive Operational Efficiencies and Help Control Costs Typical TDM-Based Voice Services Network

Main Location

Branch

CustomerData LAN

Customer Data LAN

Data Router

Data Router

Internet orCustomer WAN

IP PBXwith PRI Trunk Cards

IP PBX or Remote with Analog Trunk Cards

PRI, Business Lines, or Analog Trunks

Distribution Center

PRI, Business Lines, or Analog Trunks

Customer Data LAN

Access

Link

Data Router

PRI, Business Lines, or Analog Trunks

IP PBX with PRI or Analog Trunk Cards

slide5

Access

Link

Access

Link

PSTN

Incoming andOutgoing Calls

Drive Operational Efficiencies and Help Control Costs Consolidate Data and Voice Services on Same Access Link

Main Location

Branch

CustomerData LAN

Customer Data LAN

Data Router

Data Router

Verizon IP Network

With IP Trunking Services

IP PBX

IP PBX or Remote with Analog Trunk Cards

IP Trunks

enabled on

Verizon network

Access

Link

Verizon maintains Gateways to the PSTN

Distribution Center

Customer Data LAN

Access

Link

Data Router

IP PBX with PRI or Analog Trunk Cards

slide6

PSTN

Incoming andOutgoing Calls

CustomerData WAN

Verizon Business IP Trunking Helps Address Business Continuity Needs Options for Automatic Failover to Alternate Sites

Access

Link

Main Location (HUB)

Branch Site #1

X

CustomerData LAN

Data Router

SBC

Verizon IP Network

With IP Trunking Services

Florida

IP PBX

Branch Site #2

IP Trunks

enabled on

Verizon network

Verizon maintainsGateways tothe PSTN

Alternate Site

Texas

CustomerData LAN

Branch Site #3

Data Router

SBC

IP PBX

California

Note: Premise based SBC and interop testing required for Automatic Failover

reduce eliminate enterprise hardware ds1 enterprise examples

Benefits of IP Trunking

  • Reduce HARDWARE components
  • Reduce FOOTPRINT requirements
  • Reduce POWER consumption
  • Reduce MAINTENANCE charges
Reduce/Eliminate Enterprise HardwareDS1 Enterprise Examples
ip trunking simplifies network management
IP Trunking Simplifies Network Management
  • Enables an end-to-end solution
  • Drives operational efficiencies and helps control costs
  • Helps address business continuity needs
  • Leverages IP backbone to access PSTN services
burstable enterprise shared trunks best meeting your business needs
Burstable Enterprise Shared Trunks (BEST)Meeting Your Business Needs

Verizon dynamically monitors use of concurrent call ports across all your locations and allows a location to ‘burst’ over the quantity ordered if ports are idle at other locations

You can better utilize your voice networks by accessing pooled resources across your enterprise

BEST is a new service enhancement for Verizon VoIP services which allows you to leverage trunking resources.

best at work large national retail chain customer application
Business Problem

Challenged with managing voice communications for more than 1,000 stores distributed nationwide

Supporting a variety of key telephone systems

Required average of (12) local telephone lines, sized for high peak

Required separate telephone numbers and ‘hunt groups’ for departments

Low traffic efficiencies

Purchased local lines from variety of ILECs, with no common contract/offer; difficult to manage

Verizon’s IP Trunking and BEST Solution

Allowed customer to manage voice communications across the enterprise

Provided single solution/single contract for all local service requirements

Optimized customers local resources since peak busy hour; could be shared across time zones

Reduced number of lines required at each site from 12 to 5

Cost savings justified upgrade of data network plus an additional 25% savings

BEST at WorkLarge National Retail Chain – Customer Application
how does ip trunking work with avaya
How Does IP Trunking Work with Avaya?
  • Rob Martinez – Solutions Architect
verizon business and avaya
Two of the most trusted names in communications,

Verizon BusinessandAvaya,

are working together with a single purpose –

to help you advance your business forward

by delivering comprehensive products

and robust support for your IP Communications system.

Verizon Business and Avaya
slide14
Certifying IP Trunking with Avaya Communication Manager and other products
  • Avaya Platinum Reseller
    • 197 Avaya Product Authorizations held by 42 employees
    • 120 Certifications held by 28 employees
    • Dedicated Avaya Sales & Engineering Resources
verizon business and avaya partnership progression
Verizon Business and Avaya Partnership Progression

http://www.verizonbusiness.com/about/news/displaynews.xml?newsid=23713&mode=vzlong&lang=en&width=530

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