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“Training excellence in a multicultural environment”

“Training excellence in a multicultural environment”. Amman, 8 May 2012. Robert Makondo KTTDC Director, Mowasalat, Qatar. Introduction.

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“Training excellence in a multicultural environment”

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  1. “Training excellence in a multicultural environment” Amman, 8 May 2012 Robert MakondoKTTDC Director, Mowasalat, Qatar (c) IRU Academy 2012

  2. Introduction As the world turning into a smaller place, diversity of culture becomes an integral part of today’s society. Everyone is everywhere! You will find Americans, Europeans, Asians, Africans, Arabic etc., all together under single roof in the work places. (c) IRU Academy 2012

  3. Create a multicultural training environment How to create a multicultural training environment: • Language • Training Curriculum • Instructional Approach Technology (c) IRU Academy 2012

  4. Key aspects of System Approach to Training Any training developed and implemented by using System Approach to Training will provide you with a process to determine What to train Where to train When to train How to train Who to train How well to train (c) IRU Academy 2012

  5. System Approach to Training (c) IRU Academy 2012

  6. KTTDC’s Model Excellence in Training EXPLAIN How it is done SHOW How it is done PRACTICE How it is done Instructor Trainee Instructor & Trainee What I hear, I forget What I see, I remember What I do, I understand (c) IRU Academy 2012

  7. Problem Perceived performance Problem Start Perceived performance Problem Needs Gather Data End Problem worth Fixing Desired Result Factor Analysis Needs Analysis Gap or Need Current Result Training Solution Range of Solutions Identified Solution Analysis DESIGN PHASE Non-Training Solution Training Solution Performance Analysis (c) IRU Academy 2012

  8. How do you train for Excellence Ensures that training relates to the job Ensures that the trainee has the skill, knowledge, attitude and experience to perform the job Shape an employee in a corporate image (c) IRU Academy 2012

  9. 13 Triangles of Safe Driving (c) International Road Transport Union (IRU) 2012

  10. Challenges in a multicultural training environment Design of curriculum specified by the customer using the systems approach to training Delivery using trainees prime language to ensures maximum learning takes place Inducting trainees into a community of practice of both the organization and the country Trainees background behaviorists root (c) IRU Academy 2012

  11. KTTDC MEMBERSHIPS International Association for Driver Education Royal Society for the Prevention of Accidents The Chartered Institute of Logistics and Transport (UK) Smith System (c) International Road Transport Union (IRU) 2012

  12. KTTDC ACCREDITATIONS City & Guilds National Safety Council ISO 9001:2008 Certified by (c) International Road Transport Union (IRU) 2012

  13. Conclusion Benefits associated with a multicultural environment in training • Encourage cooperative social skills • Unity in diversity • Boosted self esteem All of this in turn only does good to the key component for a safe and sustainable development of the road transport industry. (c) IRU Academy 2012

  14. (c) IRU Academy 2012

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