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Illinois Department of Public Health Office of Information Technology. How to Confirm a SIREN Alert. Alerts in SIREN. Some SIREN alerts require confirmation You can confirm SIREN alerts via: SIREN website Email (2 methods)

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Illinois Department of Public Health Office of Information Technology

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Illinois department of public health office of information technology

Illinois Department of Public Health

Office of Information Technology

How to Confirm a SIREN Alert


Alerts in siren
Alerts in SIREN

  • Some SIREN alerts require confirmation

  • You can confirm SIREN alerts via:

    • SIREN website

    • Email (2 methods)

      • Text Message (if your phone has internet capabilities – follow confirmation via email Method #1)

    • Phone

  • You only need to confirm from 1 location


Confirmation via siren website
Confirmation via SIREN website

  • Log in to SIREN and find your Alert Summary

  • Click on the Date & Time stamp


Confirmation via siren website cont
Confirmation via SIREN website Cont..

  • Click on “Confirm Receipt of Alert” link

  • Once selected, this link will then disappear and your alert confirmation is logged


Confirmation via email
Confirmation via Email

There are 2 methods of confirming alerts via email

Method #1

  • Open your email application

  • Locate and open the message from alert@siren.illinois.gov


Confirmation via email method 1
Confirmation via Email Method #1

  • Open and Read Message

  • Click on “Click to Confirm Receipt of this Message” link


Confirmation via email method 11
Confirmation via Email Method #1

  • If you are not logged into the SIREN system, it will bring up the “Connect to www.siren.illinois.gov” login window

  • Enter your user name & password

  • Click the OK button


Confirmation via email method 12
Confirmation via Email Method #1

  • You will see the SIREN page with the confirmation status of the alert notification


Confirmation via email method 2
Confirmation via Email Method #2

  • Follow Directions 1-4 at the bottom of the email alert


Confirmation via email method 21
Confirmation via Email Method #2

  • Click “Reply” to email

  • In subject line, after the subject name and id # (do not delete these), type in confirm

  • Send email


Confirmation via phone
Confirmation via Phone

  • Answer phone and say “Hello”

    • SIREN message is voice activated

  • If prompted, enter in your 4 digit alerting Security Code

  • Listen to alert and follow directions of message

  • At the end of the message, press 1 to confirm alert

    Confirmation of alerts will not occur unless you press 1 at the end of the message


Siren support
SIREN Support

If you are having troubles logging in or confirming alerts, contact the HAN Team

Dph.han@illinois.gov

CMS Customer Service Center

1-800-366-8768

Option 1 then Sub-Option 4


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