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RAISING AWARENESS: What have we learned? How far have we come?. Is diversity a problem? Is diversity the sole responsibility of the HR Dept? Is diversity just about race and gender? Does diversity exclude the white male? Is diversity training just another fad?

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Raising awareness what have we learned how far have we come
RAISING AWARENESS: What have we learned? How far have we come?

  • Is diversity a problem?

  • Is diversity the sole responsibility of the HR Dept?

  • Is diversity just about race and gender?

  • Does diversity exclude the white male?

  • Is diversity training just another fad?

  • Is diversity just another version of EEO/AA?


The individual journey thomas 1999
The Individual Journey Thomas (1999)

  • Acknowledge your role

  • Examine your attitudes

  • Monitor your behavior

  • Review your priorities

  • Get ready to learn

  • Design a plan

  • Practice!


A house for diversity thomas 1999
A House for Diversity Thomas (1999)

  • Low diversity maturity may be due to:

    • Activity trap

    • Public relations trap

    • Training trap

    • Event trap

    • Awareness trap


Raising awareness diversity training
Raising Awareness: Diversity Training

  • Should Diversity Training be the only strategy toward raising awareness of the Diversity Vision?

  • How do you do Diversity Training effectively?


Raising awareness addie model for training
Raising Awareness: ADDIE Model for Training

  • A: ASSESS needs; determine learning objectives/desired outcomes

  • D: DESIGN

  • D: DEVELOP

  • I: IMPLEMENT

  • E: EVALUATE: Have outcomes been achieved? Has transfer occurred?


Raising awareness diversity training1
Raising Awareness:Diversity Training

  • Questions Diversity Training can answer:

    • What is diversity?

    • How can diversity benefit the organization?

    • What challenges does diversity present?

    • What is the effect of changing demographics on the org., community, etc.?

    • Why do people have stereotypes & biases?


Raising awareness diversity training2
Raising Awareness:Diversity Training

  • What are my biases & stereotypes?

  • How do antidiscrimination laws affect the organization and me?

  • What is the organization’s vision for diversity and the policies, goals and expectations toward that vision?

  • How can I use diversity to my advantage?

  • How do I apply these concepts at work?


Raising awareness four areas of focus
Raising Awareness:Four Areas of Focus

  • Cognitive: Just the Facts

  • Behavioral

  • Emotional: Values and beliefs

  • Organization: Structures and processes


Principles of diversity training
Principles of Diversity Training

  • Clearly identify and articulate desired outcomes and learning objectives based on org. needs

  • Determine necessary content

  • Determine appropriate methods of delivery

  • Decide who needs to participate

  • Train the trainers


Principles of diversity training1
Principles of Diversity Training

  • Provide advance info to employees and supervisors

  • Create nonthreatening, conducive learning environment and work environment

  • Monitor and regularly evaluate whether outcomes have been achieved

  • Revisit and refresh periodically


Decisions about diversity training what would you do
Decisions About Diversity Training:What would you do?

  • What outcomes do you want to achieve?

  • What training methods would you use to achieve those outcomes? Who will deliver it?

    • E.g., lecture, video, CBT, discussion, role play, behavior modeling, reading assignments, etc.

  • Who should receive the training?

  • Should the training be mandatory or voluntary?

  • How would you measure outcomes?

  • How do we imbed the outcomes?


What makes diversity training unique
What Makes Diversity Training Unique?

  • Highly emotionally charged

  • Connection to bottom line is less clear

  • Awareness vs. strictly skill building

  • Total participation needed

  • Personal


Diversity training essentials
Diversity Training Essentials:

  • Live it!

  • Constructivism

  • Marketing is critical

  • Wide-spread support is essential

  • It’s not a snapshot, but ongoing


Some diversity training outcomes
Some Diversity Training Outcomes

  • Knowledge about EEO/AA and legislation related to diversity

  • Understanding of how diversity is defined

  • Knowledge of business reasons to embrace uniquenesses: How diversity can improve performance

  • Strategies to improve customer service


Some diversity training outcomes1
Some Diversity Training Outcomes

  • Strategies to decrease or prevent illegal discrimination or harassment in the workplace

  • Strategies to improve workplace relations and communication

  • Strategies to increase employee creativity and individual performance


Raising awareness diversity training3
Raising Awareness:Diversity Training

  • What goes wrong?

    • Perceived as too “touchy-feely”

    • Unrealistic expectations

    • Money runs out

    • Flavor of the month

    • Failure to commit, stay the course

    • Claims of reverse discrimination

    • No transfer!


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