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CTR Welcome and Update

CTR Welcome and Update. Patricia Holub Executive Director, Technology and Integration. Technology Update. Technology Updates. Dr. Mateen Diop in a new role for SAISD Introduction of Instructional Technology Staff Claude Ascolese , Technology Integration Coordinator, ITLS

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CTR Welcome and Update

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  1. CTRWelcome and Update Patricia Holub Executive Director, Technology and Integration

  2. Technology Update

  3. Technology Updates • Dr. MateenDiop in a new role for SAISD • Introduction of Instructional Technology Staff • Claude Ascolese, Technology Integration Coordinator, ITLS • Tonya Mills, Technology Integration Coordinator, ITLS • Molly Valdez, Virtual Learning Coordinator • Estella Martinez, Department Secretary • Summer Work • E-Rate Projects • Bond Projects • Professional Learning Conference • Lab Setups

  4. Technology Updates, cont. • Grade Book Status • District continuing with Texas Grade Book • Region 20 modifications to support SAISD • Computer Refresh • Purchases in October • Give us your input on hardware • Older equipment will be picked up

  5. Role of the Campus Technology Representative

  6. Role of the Campus Technology Representative • Liaison with your campus for technology initiatives, policies and support • Conduit for feedback from your campus to our department • Assistance with communication on deadlines

  7. Thank you!

  8. Disposition of Old Equipment

  9. Process for Removing Old Equipment • Obsolete Equipment that is No Longer Supported • Laptops • Printers • Monitors • Other computer peripherals relating to PCs (Mobile devices, keyboards, etc.)

  10. Options • Recycle is an option when: • Equipment is still above standard for use and support • Disposalis an option when: • Equipment is broken and is no longer under warranty and cannot be repaired • Equipment is in excess to the campus needs and is below SAISD standards for use and support

  11. Procedure • Before any computer equipment will be removed from a campus by Plant Services, campuses need the approval of the Technology Department • Plant Services will not pick up equipment without an approved C36-A form, “Disposal & Transfer of Computer Equipment”

  12. Process for DispositionSAISD Procedure C36-A • Campus completes the top portion of the SAISD Disposal & Transfer Form, C36-A • Fax or pony to the Technology Department • Note that this form also replaces the INV-I transfer form. You no longer need to fill out two forms. This serves as a Transfer INV-I form for Computers and PC related items only.

  13. Process • Form must be approved by the Principal or Department Head • Technology department will review items submitted for disposition • Equipment is reviewed to see if it is below SAISD standards for use and support • If equipment is not below standard, a technician will be sent onsite or the campus will be contacted to determine if equipment is broken and no longer under warranty • The disposition is approved and the completed form is returned to the campus or admin office

  14. Process • The campus contacts Plant Services to arrange for pickup of the equipment to go to Boys Club. Do not arrange ahead of time if you do not have your C36-A form approved from Technology. • Fill out the Releasing Campus Information and the Receiving Campus area where items are going to (this section replaces the INV-I Transfer form) • Plant Services will ask for the approved C36-A Disposal & Transfer form when picking up the equipment • Plant Services takes the equipment to the SAISD warehouse where it is prepared for auction. • Plant Services will not pick up equipment without an approved form!

  15. ACTIVE DIRECTORYINSTALL RIGHTS

  16. What are AD Install Rights? • User Account with additional rights for Active Directory computers • Two (2) accounts can be requested by: • High Schools • Middle Schools • K-8 Academies • One (1) account can be requested by: • Elementary Schools • Special Campuses • Early Childhood Education Centers

  17. Why do I need Active Directory on my computer? • Allows remote deployment of software • Keeps Windows updates current • Keeps virus definitions current • Prevents Spyware (No additional software is needed) • Less computer maintenance • Does not allow accidental removal of programs • Prevents deletion of necessary operating system Files

  18. What can I DO with it? • Install Approved Software • ITLS Home Page • Electronic Resource Selection • Create Shortcuts on Desktop for all users • Change Screen Resolution

  19. What can I NOT do? • Access the Internet • Can’t automatically install updates requiring Internet access • Can’t remove computer(s) from the SAISD Domain (Active Directory) • Can’t access all icons in the Control Panel

  20. What should I NEVER do? • Share this account with anyone (Staff or Students) • Write down the password on a piece of paper • Login with this account and let someone else use it • Install non-approved software • Install unlicensed software • Install peer-to-peer Software • Install games • Install other operating systems such as Linux • Create shared drives/printers

  21. CONSEQUENCES • Account(s) will be revoked immediately • Principal will be notified of action

  22. How do I GET an Account? • Fill out an Active Directory Install Rights Form • Technology and Management Information Systems Home Page • Technology Forms • http://www.saisd.net/admin/newtech/forms.shtm • Active Directory Administrative Install Accounts Request Form • Important: Requires Principal Signature • Send to Technology Dept. via • Pony - Fax -Hand Carry • Account will Expire at End of School Year

  23. TECHNOLOGYPROJECT FORM

  24. Used for Large Software Installations • Seven (7) or More Computers • Software • Plugins • Printer Drivers • http://www.saisd.net/admin/newtech/forms.shtm • Project Request Form

  25. Request for Technical Support Form

  26. COMPUTER DONATIONS

  27. Where to Start

  28. Acceptable Donations

  29. District Software • Campus will need to notify Fixed Assets for SAISD Tags • SAISD Technicians will not support unless Tags are affixed • District-Owned Software will be Installed • Symantec (Anti-Virus Software) • Office 2010

  30. Donated Computer Guidelines • The District reserves the right to accept or reject donations of new or used hardware • All equipment must be in good working condition • Any additional cost are the responsibility of the school receiving the donated equipment • If a donor does not indicate to whom it wishes to donate, the Technology Department will decide

  31. CONNECTINGNON-DISTRICT EQUIPMENTTO THE NETWORK

  32. Request for Connection Form(Personal Device) • Computers, Laptops, Tablets, IPads, IPods • http://www.saisd.net/admin/newtech/forms.shtm • Network Connection Request for Non-District computers • Form must be filled out completely

  33. Process • User submits form to Technology Dept. via • Pony • Fax • Hand Carry • Request is reviewed

  34. Reasons for Disapproval • Missing Principal’s Signature • Missing Information • Antivirus Software • Serial Number of Device • Operating System

  35. Process (cont.) DISAPPROVED: APPROVED: • Email is sent to user and helpdesk Your Network Connection Request Form to connect (1) Dell Inspirion 1525, Serial # 0107898349892140, Windows Vista with McAfee Antivirus Software to the SAISD network has been Approved. Please Note:  Any approved non-district-owned computer and/or equipment, will not be serviced by the Technology Department (including software installations).  However, Technology will occasionally inspect the computer to ensure virus definitions and windows updates are current. Thank you. Yesenia Alvarez Supervisor, Technology Support Your "Network Connection Request Form" to connect a personal Apple MacBook Pro Serial # W873810WX92 has been Disapproved.  REASON:  REQURES Principal’s Signature on form (Please resubmit with Signature) Thank you. Yesenia Alvarez Supervisor, Technology Support

  36. Process (cont.) • User labels unit at “Personal Property” • User calls the Helpdesk if Wireless Network Key is needed

  37. Process (cont.) • SAISD Technician WILL • Ensure Antivirus Software is installed and current • Occasionally inspect device • Ensure no Peer-to-Peer Software is installed • Limewire - Frostwire - BitTorrent • Install the Wireless Network Key to connect to the Internet • SAISD Technician WILL NOT • Install any District Software • Office - Symantec - Promethean - Adobe • Plugins - iTunes - Computrace - ……… • Install/Connect to any Printer • Troubleshoot OS/Hardware/Software

  38. Purchasing New Hardware, Software and Web-Based Services

  39. Hardware

  40. Software and Web-Based Services

  41. Notes on Web-Based Services • External Sources, Edmodo • Use of Wikis and Moodles

  42. QUESTIONS?

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