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Key elements of a successful CIS: Recruiting and training of qualified staff UICC, ICISG, Washington 2006

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Key elements of a successful CIS: Recruiting and training of qualified staff UICC, ICISG, Washington 2006. Cora Honing, Director of Prevention and Patient Support, Dutch Cancer Society. National Cancer Control Program Policy Dutch Cancer Society

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Key elements of a successful CIS: Recruiting and training of qualified staffUICC, ICISG, Washington 2006

Cora Honing, Director of Prevention and Patient Support, Dutch Cancer Society

context and mission
National Cancer Control Program

Policy Dutch Cancer Society

75% of the cancer patients are familiar the with CIS of the DCS

50% of the cancer patients make use of the CIS

15% increase of cancer patients who are able to make choices on treatment

Context and mission
crucial elements in recruiting staff
Aims of your service

Target groups of your service

Staff: volunteers or professionals

Crucial elements in recruiting staff
being succesful in recruiting staff
Identify qualifications/skills which can add value to your team

Specify professional qualifications/skills

Involve information specialists in the recruiting procedure

Let candidates ‘experience your CIS’

Being succesful in recruiting staff
different types of staff training
Initial training

Continuing training

Specific training

Content of training:

State of the art medical and psychosocial topics

Communication skills

Counseling skills

Policies and procedures

Use of resources

Different types of staff training
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