National perspectives on customers interest and ability to provide power system services
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National Perspectives on Customers’ Interest and Ability to Provide Power System Services. Peter Cappers (LBNL) Symposium: An Energy Agenda for the Future May 22, 2014. Homeowners’ think about their electric utility ~6 mins /month , yet REV success hinges on time to ….

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National perspectives on customers interest and ability to provide power system services

National Perspectives on Customers’ Interest and Ability to Provide Power System Services

Peter Cappers (LBNL)

Symposium: An Energy Agenda for the Future

May 22, 2014

LBNL – Smart Grid Investment Grant Consumer Behavior Study Analysis


Homeowners think about their electric utility 6 mins month yet rev success hinges on time to

Homeowners’ think about their electric utility ~6 mins/month, yet REV success hinges on time to …

Ensure expectations initially set from new product and service offerings are realized

Understand what NYS customers know about and want out of their electric system

Develop an education curriculum that effectively fills the knowledge gaps so that they are receptive to new product and service offerings

Perform market research so that a sales pitch for these new product and service offerings can be effective

LBNL – Smart Grid Investment Grant Consumer Behavior Study Analysis


Rev promotes wide array of power system services provided by customers but

REV promotes wide array of power system services provided by customers but…

  • Power system service definitions dictate performance and infrastructure requirements as well as the financial incentives for both end-use customers as well as program providers to pursue them


Pilots give utilities a chance to learn what works to ensure roll outs are successful

Pilots give utilities a chance to learn what works to ensure roll-outs are successful

Pilot/Study

System Wide

7,500 customers opt-in to take service under TOU and Variable TOU rates; some received IHD and/or PCT

90,000+ customers (10% of Res. Class) enrolled after 2 years, with goal of 120,000 (15%) within 3 years

6,500 customers opt-in or opt-out of taking service under TOU, TOU w/ CPP and Block w/ CPP rates; some received IHDs

Standard residential rate design to change for all customers from inclining block to time-of-use in 2018

LBNL – Smart Grid Investment Grant Consumer Behavior Study Analysis


Rev requires major investment in metering communications and customer technologies

REV requires major investment in metering, communications and customer technologies

Comm network to transmit meter data and price/event signals that inform customers about consuming and providing services

Home area network to enable customer technologies to consume and provide services

Interval metering to measure services consumed and provided

LBNL – Smart Grid Investment Grant Consumer Behavior Study Analysis


Customer technologies must work with metering and communications technology

Customer technologies must work with metering and communications technology

Cybersecurity

Interoperability

Connectivity

Device Portability

LBNL – Smart Grid Investment Grant Consumer Behavior Study Analysis


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