W edwards deming based performance management system focusing on trust and engagement to support six sigma lean organizations
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W . Edwards Deming-Based Performance Management System Focusing on Trust and Engagement to Support Six Sigma / LEAN Organizations PowerPoint PPT Presentation


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W . Edwards Deming-Based Performance Management System Focusing on Trust and Engagement to Support Six Sigma / LEAN Organizations. HR Specialty Products & Services Catalogue Executive Summary A No Frills Distillation of Vendor’s Marketing Collateral Thomas A Ference President & CEO

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W . Edwards Deming-Based Performance Management System Focusing on Trust and Engagement to Support Six Sigma / LEAN Organizations

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W edwards deming based performance management system focusing on trust and engagement to support six sigma lean organizations

W. Edwards Deming-Based Performance Management System Focusing on Trust and Engagement to Support Six Sigma / LEAN Organizations

HR Specialty Products & Services Catalogue Executive Summary

A No Frills Distillation of Vendor’s Marketing Collateral

Thomas A Ference

President & CEO

Human Resources Mining & Distribution Co

Locating, Validating and Accelerating HR  Innovation

Office: 219-662-0201

Cell: 630-240-2583

Fax: 219-661-0236

e-mail: [email protected]

Website: www.hrmdco.com


W edwards deming based pm system

  • The typical performance review creates fear, damages relationships and is a barrier to continuous quality improvement and the free flow of information -Per Deming a “deadly disease”

  • This system creates a high trust environment by optimizing the opportunity for cooperation and innovation to accomplish goals -Manager does not grade or evaluate the employee as an individual-its not personal, it’s about the job

  • Instead, manager and employee become a cooperative team to focus on changing mutual behaviors so as to improve the business processes in which they both participate

  • Inherently, managers learn how to improve leadership effectiveness at the same time employees improve performance

  • This system focuses on the future whereas the typical review focuses on what has happened in the past

W. Edwards Deming-Based PM System


Mutual performance improvement process

6. Agreement Meeting

-Career Decisions

-Training Decisions

-Agree on Objectives

-Agree on Methods

-Meeting Documentation

Mutual Performance Improvement Process


Manager and employee independently self assess quality of relationship manager example

Manager and Employee Independently Self-Assess Quality of Relationship (Manager Example)


Manager and employee independently assess opportunities for process optimization employee example

Manager and Employee Independently Assess Opportunities for Process Optimization – (Employee Example)


Continuous performance improvement meetings

Continuous Performance Improvement Meetings


Next steps

  • This product/service is contained in the HR Specialty Products & Services Catalogue™

  • Operational level details about this particular service provider can be obtained in conference with the vendor

  • The HR Mining &Distribution Co. is an independent and contracted representative of the vendor

  • Upon your request, we will arrange for an introduction that can range from a simple, quick conference call to a services overview / system demo

  • Tom Ference 219-662-0201 (Chicagoland area) or [email protected]

  • Thank you for your potential interest in this fresh thinking

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