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G1E Series

G1E Series. 40 Port Hybrid IP Communication System. Outside Line Interfaces. PSTN (Public Switch Telephone Network) Traditional and familiar loop start telephone lines. Caller ID is standard. ISDN (Integrated Service Digital Network) BRI (Basic Rate Interface)

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G1E Series

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  1. G1E Series 40 Port Hybrid IP Communication System

  2. Outside Line Interfaces PSTN (Public Switch Telephone Network) Traditional and familiar loop start telephone lines. Caller ID is standard. ISDN (Integrated Service Digital Network) BRI (Basic Rate Interface) G1E has ISDN BRI with integrated Caller ID, Call Charge Metering Information, Direct Inward Dialing and MSN (Multi-Subscriber Numbers). Using ISDN a single outside line can have multiple incoming telephone numbers. VoIP (Voice-over Internet Protocol) – SIP (Session Initiation Protocol) The G1E has an optional in-skin VoIP gateway that can be integrated to connect with IP Carriers for long distance voice traffic. This gateway also becomes the perfect solution for multi site business to business applications.

  3. Specifications & Capacities

  4. Special Highlights 1/2 Auto AttendantStandard 4 ports increases to 6 automated attendant ports to answer incoming calls simultaneously when optional VMU is fitted. Voice Mail Every station has its dedicated voice mail box to let callers leave messages when you are busy or away from your desk. A Virtual Mail Box capability allows you to assign mailboxes for associates who do not have a physical phone in the system. Or to record and play special product  promotion announcements. Conference Groups*Every conference group has maximum 8 participants. There are up to 5 groups when each group has 3 participants. * Optional equipment and cost will be required for this feature

  5. Special Highlights 2/2 Conference Recording*Record conference calls when needed. Answering Machine EmulationListen to caller leaving a message in your mailbox and answer the call by just lifting the handset. Live Call Recording*Record important or malicious conversations when needed. On demand as required or every call automatically. Music On Hold Message A 2 minute MOH message capability is standard. * Optional equipment and cost will be required for this feature

  6. Key Features 1/3 • Account Code Capability • Access Control Phone* • Answering Machine Emulation • Automatic Answer-Intercom • Auto Attendant with Overflow • Auto Redial • Busy Lamp Field • Barge-in • Calendar and Real Time Cock • Call Pick-up • Call Forward –Busy/No Answer/All calls • Call Transfer • Camp On • CLI on Both External and Internal Calls • Conference • Conference Recording* • CTI Integration *–TAPI 2.1 • Day and Night Service * Optional equipment and cost will be required for this feature

  7. Key Features 2/3 • DND (Do Not Disturb) • DISA (Direct Inward System Access) • Distinctive Ringing • Forced Account Code Assignment • LCR (Least Cost Routing) • Last Number Redial • Call Blocking • Macro Keys • Accommodation Call Accounting (In Skin) • Music On Hold – Recordable • Live Call Recording * • On-Line Programming • Paging/ Internal and Meet Me • Pick-up • Privacy Release • Programmable Keys • Remote Software Upgrade by Modem * * Optional equipment and cost will be required for this feature

  8. Key Features 3/3 • Power Supply with Battery Charger • Station Group • SLT Station Caller ID Service • SLT Industry Standard 90V Message Light Compatible • SMDR (Station Message Detail Record) • SMDR – Real Time Protocol for Call Limitation • Speed Dial – System (900 Sets Max.) • Speed Dial – Station ( 20 Sets Max.) • Trunk Group • Toll Restriction • Virtual Mailbox * • Voice Mail * • VoIP Call- Point-to-point * • VoIP Call- Point-to-multi-point * • VoIP Call- DID Calls * * Optional equipment and cost will be required for this feature

  9. G1E Hardware • Key System Unit • Trunk Card • ISDN Card • VOIP Card • Station Card • Single Line Card • Voice Service Card • Multi-Service Card • Access Control Phone • Key Telephone

  10. Key System Unit • 4 CO Lines • 4 Single Line Ports • 8 Digital Ports

  11. Trunk Card • 4 CO Lines • When the power fails, the first 4 CO lines will be transferred to the first 4 Single Line Ports • Caller ID standard

  12. ISDN Card • 3 BRA Card • 2 cards Maximum per system

  13. VOIP Card • 3 Line VOIP Card • 2 Maximum per system • ISP direct connection • System to system Desk to Desk dialling

  14. Station Card • 8 Station Ports • 1B+D connected with digital key phones

  15. Single Line Card • 8 Single Line Ports • When the power fails, the first 4 CO lines will be transferred to the first 4 Single Lines • Caller ID, Message Wait support • Non Blocking DTMF detection

  16. Voice Service Card • Auto Attendant • Voice Mail • MOH Message

  17. Multi-Service Card • RS-232 • Relay • Sensor

  18. Access Control Phone • Security Access Control • RF Identification Card • Door Open & Close Privileges • Employee Tracking • Activity Output to software program

  19. Digital Telephone Key Layout 32 Character Large LCD Display Speaker 36 CO / Dual Color DSS Keys Handset Speed Dial Key Handsfree Key Dial Key Pad Microphone Volume Up & Down Key

  20. VoIP The Perfect Solution for Long Distance Voice Traffic

  21. Why VoIP? • Mobile Stations: where ever there is a computer connected to the internet can be your office • Bridging Different IP equipment: Gateway, Softphone, WiFi Phone, PDA … • Voice Mail: Recording your own messages while busy or unavailable • Auto Attendant • PSTN Support • Cost Saving: Real free call • The phone call can be transferred to your mobile phone.

  22. VoIP Network China Australia IP Network CT Server G1E IP Router SIP Server IP Phone IP Phone

  23. Application Software

  24. Call Accounting System • CAS- Call Accounting System is a server / client application • CAS provides tracking and reporting of call traffic. • CAS allows statistical and financial indications of trafficby extension, group, trunk, department, or account code.

  25. Access Manager Access Manager is the software partner of the Access Control Phone . It give you the ability to control, monitor, and report access to your premises.

  26. Computer Telephony Integration CTI (Computer Telephony Integration)Employ your customer database to deliver caller information to your staff along with the call. G1E 3rd party TAPI server, TSP (Telephone Service Provider), Caller ID and Xcqute™ application integrate together to deliver the business contacts immediately at hand when they call you.Xcqute can be configured in many ways to suit your work from a simple balloon to a full screen pop for your incoming call. The current available applications that work well with G1E are Microsoft Outlook ™, Goldmine™, MYOB ™

  27. The Benefits of Integration with Xcqute • It can be configured to open the contact record for the user and avoid keeping their customers waiting. • It can be customized to display information relevant to the individual users business. • Incoming calls can be diverted based on customized rules for fields within the contact record. • It can log missed calls and even create tasks to return customercalls.

  28. The Benefits of Integration with Xcqute Xcqute can pop-up the window of customer contact records

  29. Thank You! The Practical Solution for Office Communication Needs

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