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CHALLENGES FOR LEADERSHIP IN THE DECADE AHEAD

American Student Dental Association Western Regional Meeting Chicago, Illinois October 29, 2010 LEADERSHIP FOR THE DECADE AHEAD Arthur A. Dugoni, D.D.S., M.S.D. Dean Emeritus Professor of Orthodontics Senior Executive for Development. CHALLENGES FOR LEADERSHIP IN THE DECADE AHEAD. LEADERSHIP.

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CHALLENGES FOR LEADERSHIP IN THE DECADE AHEAD

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  1. American Student Dental AssociationWestern Regional MeetingChicago, IllinoisOctober 29, 2010LEADERSHIP FOR THE DECADE AHEADArthur A. Dugoni, D.D.S., M.S.D.Dean EmeritusProfessor of OrthodonticsSenior Executive for Development

  2. CHALLENGES FOR LEADERSHIP IN THE DECADE AHEAD

  3. LEADERSHIP

  4. LEADERSHIP “To every man there comes in his life that special moment when he is figuratively tapped on the shoulder and offered that chance to do a very special thing, unique to him, and fitted to his talents. What a tragedy if that moment finds him unprepared or unqualified for that work.” - Winston Churchill

  5. LEADERSHIP Shakespeare said in Twelfth Night “Some are born great, others achieve greatness, and others have greatness thrust upon them.”

  6. LEADERSHIP Leadership matters Leadership is important

  7. LEADERSHIP Common Characteristics: • Capacity for Hard Work • Ability to Inspire Respect • Caring Attitude • Good Judgment • Highly Developed Communication Skills

  8. LEADERSHIP Leaders must be seen to beUP UP Front UP to date UP to their jobs UP early in the morning

  9. LEADERSHIP – Dugoni’s Five s Be there Be disciplined Be there on time Be balanced Be involved

  10. LEADERSHIP My Style • Communication at every level • Meetings • Individual • Groups • Hybrid Organizational Table

  11. LEADERSHIP • Natural born leaders is a myth • An art and science you can learn • Desire • Respect people • Liberate and empower people • Remove barriers

  12. Never assume a responsibility you can delegate Steven B. Sample “Contrarian Leadership” “Artful” procrastination Listening skills Help people succeed Protect your people Grow people LEADERSHIP - Decision Making

  13. LEADERSHIP Demonstrate Integrity Enthusiasm Fairness Optimism Trust Honesty Drive

  14. LEADERSHIP “What you are speaks so loudly I can hardly hear what you are saying.”

  15. LEADERSHIP Successful Leaders • Know what they want • Why they want it • Leaders just don’t do things right, they do the right thing (Fairness) • Power corrupts

  16. LEADERSHIP “The ability to lead and direct change is the most significant management skill needed today.” • Lead people – manage things • Shared vision • Effective leadership teams

  17. LEADERSHIP Focus on the Future • Skilled planners • Innovative • Take risks • Learn from mistakes

  18. LEADERSHIP “Neutron Jack” “Saul on the Road to Damascus” “Winning” – Jack Welch

  19. Use Six Styles Seamlessly Musician Golf Pro Exact Science Complete Mystery Daniel Goleman “Emotional Intelligence” LEADERSHIPSuccessful Executives

  20. LEADERSHIP – Coercive Style • Demand immediate compliance • “DO WHAT I TELL YOU” • Kills new ideas • Negative impact • Least effective

  21. LEADERSHIP – Authoritative Style • Mobilizes people toward a vision • “COME WITH ME” • Change catalyst • Impact - Positive

  22. LEADERSHIP – Affiliative Style • “PEOPLE COME FIRST” • Emotional bonds • Loyalty • Belonging • Powerful results with authoritative style

  23. LEADERSHIP – Democratic Style • Forges consensus • “WHAT DO YOU THINK?” • Positive Impact But Results In: • Endless meetings • Consensus – Illusive • When? “When you come to a fork in the road, take it” - Yogi Berra

  24. LEADERSHIP – Pace Setting Style • High standards • “DO AS I DO – NOW!” • Overwhelming • Expert sets the rules • Negative results

  25. LEADERSHIP – Coaching Style • Develops people • Empathy • “TRY THIS” • Excels at delegating • Instruction and feedback

  26. LEADERSHIP – Coaching Style • “I BELIEVE IN YOU” - - - • Positive results • Used the least – Why? • Powerful tool “Ninety percent of the game is half mental” - Yogi Berra

  27. Authoritative Democratic Affiliative Coaching LEADERSHIPMASTER THESE FOUR • Jim Collins – “Good to Great”

  28. LEADERSHIP Leadership is a world of • Passion • Vision – what needs to be done • Courage – to do it One of the greatest tragedies in our world is all the people who hate their work or merely tolerate it! • Steven Covey – 7 Habits / 8th Habit

  29. LEADERSHIP If you don’t love what you do, you will never go the extra mile, work the extra hour or dream up the new idea. “Never work a day in your life” – Confucius • “This is the best day of my life”

  30. LEADERSHIP TAKE CUSTODY OF YOUR OWN LIFE • Eat more ice cream • Know the color of your kids’ eyes • Smell the salt water on an ocean breeze • Life is not a dress rehearsal

  31. NEW RULES FOR MANAGEMENT New RulesOld Rules 1. Agile is best;Big dogs own the Being big can bite youstreet 2. Find a niche; Be number one or Create something newnumber two in yourmarket

  32. NEW RULES FOR MANAGEMENT New RulesOld Rules 3. Customer is kingShareholders rule 4. Look out, not inwardBe lean and mean 5. Hire passionate peopleRank your players; Go with the As

  33. NEW RULES FOR MANAGEMENT New RulesOld Rules 6. Hire a courageousHire a charismatic CEOCEO 7. Admire my soulAdmire my might

  34. THIS IS THE END OF THE STORY…

  35. THE DENTAL PROFESSION AND DENTAL EDUCATION NOW AND IN THE FUTURE LEADERSHIP MATTERS DENTAL EDUCATION – OUR LEGACY – OUR FUTURE

  36. I will not talk about... • I would like to share some thoughts with you regarding our profession and dental education and leadership • I am privileged to be part of a great profession for more than 60 years and 28 years as Dean and Professor of Orthodontics

  37. We are privileged to be part of a great profession and a future that is brighter and more rewarding than ever • Why? The dental profession always puts the patient first - high degree of ethics and professionalism by practitioners - leadership, vision, and planning • Results - We have obtained and received the accolades of our patients and society in general

  38. OUR PROFESSION

  39. POSITIVES include: • New materials and technology • Awesome results of advances in science, research, and education • Lasers - bonding - antimicrobials - immunomodulators - new pharmaceuticals - veneers/cosmetic dentistry • Rotary endodontics and instrumentation • Implants, Invisalign • DNA, cloning, stem cell research • ETC.

  40. DEMOGRAPHIC POSITIVES • 6,300 (1975) → 1st yr students 4,600 (2006) • 58 to 60 dentists per 100,000 to currently 53 dentist practitioners per 100,000 patients • High increases in the population; immigration; increasing child births; etc. • We solved the problems of the 80s when we over produced dentists for this country’s needs • Q - Do we have enough dentists and allied health professionals for the decade ahead?

  41. WHAT ARE THE DARKER SIDES?

  42. Oral Health in America:A Report of the Surgeon General Department of Health and Human Services U.S. Public Health, 2000 David Satcher MD, PhD Surgeon General

  43. “What amounts to a ‘silent epidemic’ of oral disease is affecting our most vulnerable citizens - poor children, the elderly, and many members of racial and ethnic minority groups.” (US General Accounting Office 2000)

  44. ACCESS TO CARE • Over 108 million children and adults lack dental insurance, which is over 2.5 times the number who lack medical insurance. • Access to care makes a difference. A complex set of factors underlies access to care and includes the need to have an informed public and policymakers, and resources to pay and reimburse for the care. • Among other factors, the availability of insurance increases care.

  45. ACCESS TO CARE • 100 million Americans without access to fluoridated water • 30,000 oral cancer patients diagnosed per year with 8,000 deaths • Increasing unmet caries needs of children; aging population with medical concerns, etc. • High on the radar screen of legislators

  46. MANPOWER CONCERNS • Increasing population • Decreasing number of graduates • Retirement of aging professionals • More DDS retirees per year than graduates

  47. ROLE OF ALLIED HEALTH PROFESSIONALS • New Zealand and Canadian nurse models being resurrected • Concerns of Alaska and the Indian Nation with respect to dental care in remote areas • Medical doctors and RNs providing fluoride varnishes and sealants to patients • Expanded duties for registered dental assistants and registered dental hygienists being reevaluated and challenged • Minnesota Challenge

  48. U.S. Resident Population Projection:2000-2050 419.8 282.1 Source: U.S. Bureau of the Census, 2004, U.S. Interim Projections.

  49. Actual Projected Professionally Active Dentists per100,000 U.S. Population: 1976 - 2020 60.2 55.0 50.7 1976 1982 1987 1992 1994 2000 2005 2010 2015 2020 Source: American Dental Association, Survey Center, Dental Workforce Model 2001-2025

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