M&IS 24163 Principles of Management. REQUIRED READING. EFFECTIVE MANAGEMENT By Chuck Williams Third Edition CENGAGE (2007) E-Materials: ISBN: 0324543161 Bundle: ISBN: 0324686161 Both available at our Campus Bookstore. OBJECTIVES. Upon completion of the Course, you will be able to;
By Chuck Williams
Both available at our Campus Bookstore
Upon completion of the Course, you will be able to;
Organizations depend on their customers and therefore should be proactive in understanding current and future customer needs, meeting customer requirements, and striving to exceed customer expectations.
Establishes unity of purpose & direction of the organization. Leaders must create and maintain a permissive and non-punitive internal environment in which every employee can become fully involved in, and committed to achieving the organization\'s objectives.
INVOLVEMENT OF PEOPLE
Employees, at all levels, are the essence of an organization and their full involvement and commitment enables their abilities to be optimally applied for the organization\'s benefit.
PROCESS APPROACH TO OUTCOMES
A desired result is achieved more efficiently when resources and activities are managed as a process, and not as a haphazard set of circumstances.
SYSTEM APPROACH TO MANAGEMENT
Identifying, understanding, and managing a system of interrelated processes for a given objective improves the organization\'s effectiveness and efficiency.
FACTUAL APPROACH TO DECISION MAKING
Effective decisions and actions are based on the analysis of appropriate, timeous and relevant data and the application of the knowledge acquired.
MUTUALLY BENEFICIAL SUPPLIER RELATIONSHIPS
An organization and its suppliers are inter-dependent, and a mutually beneficial relationship enhances the ability to create sustained value.
1. People work for MONEY - Job satisfaction is a bonus
2. There are absolutely no friends in Business
3. You never, ever, ever get anything for FREE
4. If you think people owe you something, think again
5. You’re not automatically indispensable, you need to work hard at cementing yourself into the “brickwork” of your organization
6. When everybody in the room is wrong and you’re the only one right – THEN YOU’RE WRONG!!!
GIVEN THE RIGHT
OPPORTUNITY - WILL!!!
THE HONESTY CONTINUUM
You and Me BOTH