Local Welfare Provision
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Local Welfare Provision. Provider Day Mon 25 th February 2013 Hamid Khan – Head of Housing Needs. Welfare Reform Act 2012. The discretionary aspects of the Social Fund operated by Department for Work & Pensions will cease on 31/03/13

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Local Welfare Provision

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Local Welfare Provision

Provider Day

Mon 25th February 2013

Hamid Khan – Head of Housing Needs


Welfare Reform Act 2012

  • The discretionary aspects of the Social Fund operated by Department for Work & Pensions will cease on 31/03/13

  • Councils will have the power to operate a local scheme to replace the Social Fund provisions.

  • Councils will have complete discretion about the type of scheme they operate.

  • The responsibilities being transferred replace two elements

    • Crisis Loans

    • Community Care Grants


  • What will DWP continue to do ?

    • There are other elements of the Social Fund which will continue to remain the responsibility of the DWP,

    • Crisis Loan Alignments

    • Winter Fuel

    • Funeral Payments

    • Budgeting Loans

    • Maternity Grants.

    • These are all to be signposted back to DWP.


    The challenges we face…

    • Target help where it is most needed / useful.

    • Need to avoid abuse of the system

    • Assistance to promote choice and control.

    • Need to help people avoid future claims.

    • Holistic provision with advice, assistance and signposting.


    Our Scheme

    • We are implementing our Local Welfare Provision under the following headings

    • Emergency Provision replacing the Crisis Loan

    • Grant Provision replacing the Community Grant

    • All applications will be made via telephone in the first instance. Community Grant applicants will be required to come in for an interview if they meet criteria.


    Our Approach

    • We will be adopting a phased approach to the scheme.

    • This will allow us to

    • Be ready for launch on 1 April 2013

    • Understand more fully the volumes and type of requests we are getting.

    • Understand the Customers we have and their requirements .

    • Have a solid base of customers to consult with going forward as we look to develop the scheme.


    Phase One – ‘Go Live’ for 1 April 2013

    • Mirror the existing DWP provision with an added criteria that applicants must be resident in CBC.

    • Sign post applicants to correct services /support

    • Our Housing Options team will manage the process and issue the payments.


    Phase One – ‘Go Live’ for 1 April 2013

    • Provide Food Bank vouchers where appropriate.

    • Provide payment into a bank account or pre loaded Payment cards for the provision of goods. Use of Post Office facility

    • Provide furniture and household goods via the use of pre paid cards and 3rd Party suppliers.


    Phase 2

    • Robust review of the process and expenditure.

    • Review of criteria/scheme if deemed appropriate.

    • Consultation.

    • Full provision of goods and services in kind.

    • Transfer of operation to Customer Contact Centre.

    • Online applications for Community Grant


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