How Small Businesses Can Get Benefitted With A Chatbot

1. How Small Businesses Can Get Benefitted With A Chatbot Solving your customers’ queries and staying in touch with them is a necessity of 21st century. As businesses look for growth, satisfying customers is the initial step to improve your business reach. Chatbots in such scenario prove to be extremely very rewarding. Opting for small business chatbot can have a significant impact in the business. Before knowing the benefits, let’s check what the chatbot researchers have studied. What Does The Research Says? As per the Credence Research, it is clear that the global chatbot market will be growing at an immense rate from 2016-2013. As per Gartner research, Over 85% of the interactions with customers will be handled by the chatbots by 2020. As per the Narrative Science research, more than 32% of the executive has to say that voice recognition is widely utilized AI technology for the business.

2. As per Gartner again, it has been studied that by 2018 more than 6 billion device will be asking for support As per the research made by Narrative Science, over 44% of the executives think that AI has a lot of advantage and the top is “automated communications that provide data that can be used to make decisions.” As per the research and studies concluded, chatbots are actually improving the opportunity for businesses to engagement properly and communicate in a better way with their customers. How small to medium sized businesses are implementing chatbots? They make sure of chatbots are handling some of the specialized tasks like weather checking, hiring cabs, ordering pizzas and much more. Chatbots can make it quicker and much more efficient. Since these days mobile and laptop users are more in number, the world in moving towards it. Making use of chatbots in the mobile apps streamlines the app interface. Chatbots are integrated in the website in order answer the queries and keep the customers engaged. This ensures offering elite customer service and more number of satisfied customers. Chatbots play an integral part of businesses. Due to its ability to offer fast response and keep customers engaged, it is recommended to build your own chatbot today. Have a word with the experts of Smart Chat experts to educate and develop a smart chatbot for your business.