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North American Numbering Council Billing & Collection Working Group (B&C WG)

North American Numbering Council Billing & Collection Working Group (B&C WG). July 16, 2009 Co-Chairs: Rosemary Emmer, Sprint Nextel Tim Decker, Verizon. Mission Statement / Area of Responsibility.

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North American Numbering Council Billing & Collection Working Group (B&C WG)

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  1. North American Numbering CouncilBilling & Collection Working Group (B&C WG) July 16, 2009 Co-Chairs: Rosemary Emmer, Sprint NextelTim Decker, Verizon

  2. Mission Statement / Area of Responsibility • The Billing and Collection Agent Oversight Working Group (B&C WG) was charted by and reports to the North American Numbering Council (NANC) and is responsible for overseeing the performance of the functional requirements provided by the North American Numbering Plan Billing and Collection Agent (B&C Agent). • The B&C WG will investigate/review the performance of the B&C Agent and submit reports at each NANC meeting to fully inform NANC of the B&C Agent’s performance with respect to the functional requirements. • The B&C WG will identify and determine the financial impact, feasibility and/or the appropriateness of initiatives/activities that may need to be included in the budget. B&C WG

  3. Current Activities • Monthly Billing and Collections Oversight • Monthly Evaluation of Deliverables • Budget and Contribution Factor Oversight • Welch LLP Performance Evaluation (2008) B&C WG

  4. Contribution Factor • The first scenario uses up the entire anticipated fund surplus at June 30, 2009 of $2,775,177. The US carriers would be required to fund $2,487,497 with a funding factor of 0.0000107. This option leaves only $500,000 in the surplus account which is the contingency provision. • The second scenario is designed to arrive at a contribution factor of 0.0000165. This scenario reduces the surplus by $1,412,802. The total contribution by the US carriers would be $3,849,872. There would be $1,362,375 excess surplus that could be carried forward to subsidize contributions in the future. • The third scenario is designed to arrive at a contribution factor of 0.0000135. This scenario reduces the surplus by $2,112,778. The total contribution by the US carriers would be $3,149,895. There would be $662,399 excess surplus that could be carried forward to subsidize contributions in the future. • Consensus was reached for option number 1 above. B&C WG

  5. 2008 Welch LLP Performance Review • Developed the evaluation consistent with the monthly deliverable matrix. B&C WG evaluates Welch LLP performance monthly. • Rating schematic used for performance was Met/Not Met. • Scheduled conference calls to gain industry consensus on rating and evaluation. B&C WG

  6. 2008 Welch LLP Performance Review The B&C WG considered, reviewed and analyzed the following data while compiling overall evaluation: • Monthly deliverables matrix overall score • 2008 team meeting materials (from monthly calls) • FCC/NANC reports, monthly reports • Customer Service, processes • Clean-up of receivables • B&C WG observations • Co-chair interaction with Welch LLP • Contribution Factor and Budget related communication/printed material B&C WG

  7. 2008 Welch LLP Performance Review Welch LLP rating for 2008 was “MET”. This rating is defined below: Met performance requirement (s) • Met requirements in order to be considered successful • Performance was competent and reliable • Decisions and recommendations were within requirements and expectations B&C WG

  8. 2008 Welch LLP Performance Review Notable Welch LLP Achievements: • Welch LLP processed $96K in bad debt in the last 3 years. • Welch LLP identified a bank error and was corrected within 24 hours of occurring. • Welch LLP prepared a detailed Operational Review for 2008, in an easy to follow format with out being given a deadline or being prompted to deliver. • Remarkably manages Red Light Rule and Delinquent account procedures • No PIP (Performance Improvement Plan) was identified. B&C WG

  9. History ofNANP Fund Size and Contribution Factor B&C WG

  10. B&C WG Membership • AT&T • Bell Canada • Cox • Comcast • CTIA • Sprint Nextel • Qwest • Verizon • 800 Response B&C WG

  11. Future Meetings Contact the Co-Chairs for complete meeting or conference call details Rosemary.Emmer@sprint.com or Timothy.Decker@verizon.com (Other meetings for the B&C WG may be scheduled as needed beyond what has been identified above) B&C WG meeting notes and documents are posted at nanc-chair.org B&C WG

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