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Migrating Voice Mail to Unified Messaging and Interoperability

Migrating Voice Mail to Unified Messaging and Interoperability. Understanding Cisco Unity Bridge and Avaya Interoperability. About Cisco Unity Bridge. Gateway between Cisco Unity and Octel node on Octel analog network Bridge communicates with Octel node using Octel analog protocol

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Migrating Voice Mail to Unified Messaging and Interoperability

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  1. Migrating Voice Mail to Unified Messaging and Interoperability Understanding Cisco Unity Bridge and Avaya Interoperability

  2. About Cisco Unity Bridge • Gateway between Cisco Unity and Octel node on Octel analog network • Bridge communicates with • Octel node using Octel analog protocol • Cisco Unity using digital networking • A separate license from the Cisco Unity license • In multiple Cisco Unity installations, only one server needs to be configured for Cisco Unity Bridge (bridgehead). • Message traffic may dictate multiple Cisco Unity Bridge servers for load balancing. • Cisco Unity Bridge is installed on a dedicated hardware platform. Octel CiscoUnity Bridge CiscoUnity Analogto Octel VPIM

  3. PSTN Octel Networking • Digital or analog networking • Peer-to-peer topology • Each node assigned a serial number below 65535 • Directory synchronized when messages are sent between users Octel Node No.1001 Octel Node No.2001

  4. PSTN Cisco Unity Bridge Networking • Single node replacement • Analog networking only • Peer-to-peer topology • Each node assigned a serial number below 65535 • Directory synchronized when messages are sent between users Cisco Unity Bridge Node No.1001 Octel Node No.2001

  5. WAN Cisco Unity Bridge Networking with a Remote Bridge • Single node replacement • Analog networking only • Peer-to-peer topology • Uses WAN to bypass PSTN • Cisco Unity Bridge collocated with PBX CiscoUnity BridgeNode No.1001 Octel Node No.2001 Cisco Unity PBX

  6. PSTN Multinode Octel Networking Octel NodeNo.2001 Octel NodeNo.1001 • Digital or analog networking • Mesh topology • Each location has information about the other nodes: • Node ID • Telephone number to dial Octel NodeNo.3001 Octel NodeNo.4001

  7. PSTN Unity Bridge in Multinode Octel Networking Octel NodeNo.2001 Unity Bridge Node No.1001 • Single node replacement • Analog networking only • Mesh topology • Each node assigned a serial number below 65535 • Directory synchronized when messages are sent between users Octel NodeNo.3001 Octel NodeNo.4001

  8. WAN Collapsing a Node • Second Cisco Unity server replaces node 2001 • Digital networking between Cisco Unity servers • Cisco Unity No.2 messages sent through Cisco Unity Bridge • Requires administration on nodes 3001 and 4001 • Could be costly • Typically requires Avaya CiscoUnity 2 PSTN Cisco Unity Bridge Node No.1001 Octel Node No.3001 Octel Node No.4001

  9. PSTN Avaya Interchange Octel NodeNo.2001 InterchangeOctel Node No.5001 • Messages routed through Interchange • Interchange controls directory • Lowers administration costs Octel NodeNo.3001 Octel NodeNo.4001

  10. PSTN Multinode Octel Networking with Avaya Interchange and Cisco Unity Bridge CiscoUnity Cisco Unity Bridge Node No.2001 InterchangeOctel Node No.5001 • Messages routed through Interchange • Interchange controls directory • Lowers administration costs Octel NodeNo.3001 Octel NodeNo.4001

  11. PSTN Collapse a Node with Interchange CiscoUnity Cisco Unity BridgeNode No.2001 InterchangeOctel Node No.5001 • Messages routed through Interchange • Interchange controls directory • Changes made in Interchange • Lowers administration costs Cisco Unity 2 Octel NodeNo.4001

  12. Overview of Digital Octel Networking (Octel to Octel) Octel 200/300 Avaya IntuityAUDIX • Octel digital networking • Interchange supports both digital and analog. TCP/IP B TCP/IP Bridge Signaling Avaya Interchange • Cisco Unity can appear as a node using Cisco Unity Bridge. TCP/IP TCP/IP Octel 250/350 Avaya IP600

  13. Cisco Unity Server Primary Location Object

  14. Cisco Unity Node

  15. Cisco Unity Server Delivery Location Object

  16. Octel Nodes

  17. Summary • Cisco Unity Bridge is used to send messages between the Avaya Octel system and Cisco Unity. • Octel networking is the networking between Octel nodes over a proprietary protocol. • Cisco Unity bridge networking is the ability to use Cisco Unity Bridge to send messages between the Cisco Unity and Avaya networks. • Cisco Unity bridge networking with a remote Cisco Unity Bridge means that Cisco Unity Bridge can be located across the WAN so that it can be collocated with the Avaya system. • Multi-node Octel networking is defined as multiple Octel nodes networked together. • Cisco Unity Bridge in Multinode Octel networking allows the Bridge to act like part of the Octel network so that it is treated like a peer.

  18. Summary (Cont.) • “Collapsing a node” means removing an Octel node and replacing it with a Cisco Unity node that will use Cisco Unity Bridge to communicate with the remaining Octel network. • Avaya Interchange can take on the function of a protocol translator, taking in VPIM and AMIS, then translating the information to the Octel networking format. • Cisco Unity Bridge can be a part of multinode Octel networking with Interchange. • When collapsing a node with Interchange, Cisco Unity Bridge will look like an Octel node, and the collapsed node will use Cisco Unity Bridge to get to the Octel network. • Using Avaya Interchange and other Avaya products, it is possible to create a digital Octel network (Octel to Octel).

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