Critical success factors of inter-organizational information systems—A case study of Cisco and Xiao Tong in China. Xiang-Hua Lu ,*, Li-Hua Huang , Michael S.H. Heng School of Management, Fudan University, Shanghai 200433, PR China
Critical success factors of inter-organizationalinformation systems—A case study ofCisco and Xiao Tong in China
Xiang-Hua Lu ,*, Li-Hua Huang , Michael S.H. Heng
School of Management, Fudan University, Shanghai 200433, PR China
School of Computer and Information Science, University of South Australia, Adelaide, SA, Australia
Accepted 1 June 2005
Available online 6 October 2005
指導教授 ：林娟娟 教授
學生： 98756014 陳國智
of activity in which favorable results are absolutely necessary for a particular company to reach its goals. (things must go right)
1.CSFs have been heavilyused by IS research, but mainly in intra-organizationalinformation systems.
2.Much is known about the CSFs of information systems,but CSFs specific to a given technology in a given organization environment.
3.There are many successful cases RosettaNet-based IOS, only one paper (Eric, 2002) focuses on CFSs.
=the value of IOS would be greatlydiminished.
Ex: post-sales service
Ex. Production Configure