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Campus Web Steering Committee (CWSC). January 25, 2009. Agenda Items. Alumni Association request to link directly to alumni.ucsd.ed from ucsd.edu home page Paula Thomas (15 minutes) UCSD Emergency Response Proposal Brett Pollak (30 minutes) Sites migrated to CMS & Notable Projects

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Campus Web Steering Committee (CWSC)

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Campus web steering committee cwsc

Campus Web Steering Committee (CWSC)

January 25, 2009


Agenda items

Agenda Items

  • Alumni Association request to link directly to alumni.ucsd.ed from ucsd.edu home page

    • Paula Thomas (15 minutes)

  • UCSD Emergency Response Proposal

    • Brett Pollak (30 minutes)

  • Sites migrated to CMS & Notable Projects

    • Brett Pollak (15 minutes)


Alumni association request to link directly to alumni ucsd ed from ucsd edu home page

Alumni Association request to link directly to alumni.ucsd.ed from ucsd.edu home page

Paula Thomas


Emergency notification proposal

Emergency Notification Proposal

Brett Pollak


Goals

Goals

  • Decrease time between incident and our response

    • Categorize potential incidents so we have a better idea how to respond

  • Train cross-functional teams so multiple people can step in


Emergency types

Emergency Types

  • Severity 1 (low)

    • Indirectly affects on-campus activities.

    • UCSD Community: (Students, faculty, staff, parents, etc.) would possibly access ucsd.edu for further information about precautions to take based on the incident.

    • Example: H1N1 Flu, Last week’s storms

  • Severity 2 (medium)

    • Some damage or affect to the campus is immediately evident

    • UCSD Community would very likely access ucsd.edu for further information about possible evacuation procedures, campus closure, or direction.

    • Non UCSD audiences may also access ucsd.edu for more info

    • Example: Large magnitude earthquake with the epicenter in the southern California area, a fire approaching campus, etc.

      • Some damage or affect to the campus (classes closed) may be immediately evident or likely to be evident in the near future

  • Severity 3 (high)

    • High impact, on-campus incident

    • Has been or will be declared an emergency by EOC

    • Event that could potentially capture media attention of a state-wide, national, or international audience.

    • Example: On-campus shooter, large on-campus fire

DRAFT


Severity 1 low

Severity 1 (Low)

  • Response may contain info on “preventative measures”.

  • Example: H1N1 Swine Flu, last week’s storms, etc.

    Treatment:

  • ucsd.edu/emergency page updated with summary of emergency, results or actions related to campus, supporting info.

  • Headline link in the News section on the ucsd.edu home page, linking to ucsd.edu/emergency.

  • Link from Blink, TritonLink, and other audience based sites, as necessary.

DRAFT


Severity 1 low process

Severity 1 (Low) Process

  • CES, EPG or EOC recommends to Brett Pollak or Sydney Donahoe campus communication is necessary.

  • Default assumption is to place communication under ucsd.edu/emergency

    • If a devoted site is needed, it can be quickly created in the campus-wide CMS

    • Jeff Gattas & Janet Howard review and approve messaging.

  • Site is linked from the UCSD home page, Blink, TL and other audience based sites as necessary

DRAFT


Campus web steering committee cwsc

DRAFT


Campus web steering committee cwsc

DRAFT


Severity 2 medium

Severity 2 (Medium)

  • Large magnitude earthquake with the epicenter in the southern California area, a fire approaching campus, etc.

  • Some damage or affect to the campus (classes closed) may be immediately evident or likely to be evident in the near future

  • Students, faculty, staff, parents would likely access ucsd.edu for further information about evacuation procedures, or other precautions to take based on the incident.

    Treatment

  • Default assumption is to place communication under ucsd.edu/emergency

    • If a devoted site is needed, it can be quickly created in the campus-wide CMS

    • Jeff Gattas & Janet Howard provide or review and approve messaging.

  • Rotating graphic area on home page changed to contain only one graphic that directs users to emergency site for more info (also Blink, TL, and other audience sites)

  • Allows user to click the image to get more information about evacuation procedures, closures, emergency planning, etc.

DRAFT


Campus web steering committee cwsc

DRAFT


Campus web steering committee cwsc

DRAFT


Severity 2 medium process

Severity 2 (Medium) Process

  • EPG or EOC determines course of action and content for web page details and instruction

  • ucsd.edu/emergency is updated based on messaging delivered from EPG or EOC

  • Site is linked to from the UCSD home page via graphic in rotating image area, and Blink and TL as necessary.

DRAFT


Severity 3 high

Severity 3 (High)

  • Active on-campus shooter

  • Large scale on-campus fires, or other high impact incident

  • Could potentially capture the attention of a state-wide, national, or international audience.

DRAFT


Severity 3 high treatment

Severity 3 (High) Treatment

  • UCSD home page changes to include only info about the emergency

    • Ensures viewers do not miss info updates

    • Lightweight: optimized to handle increased Web traffic

    • ucsd.edu/emergency would point here

DRAFT


Campus web steering committee cwsc

DRAFT


Severity 3 high treatment1

Severity 3 (High) Treatment

Additional Treatment Option:

  • Banner strip displays below UCSD header, which includes link back to emergency information

DRAFT


Campus web steering committee cwsc

DRAFT


Disaster recovery

Disaster Recovery

Examples:

  • Power Failures in TPC datacenter

  • Fire or earthquake disables TPC datacenter

    Result:

  • CMS users can log into CMS hosted at UCOP (Berkley)

  • Limited number of accounts created (CMS not behind SSO)

  • Daily data feeds to UCOP from TPC

  • Utility created to switch DNS quickly so content under ucsd.edu is being delivered from UCOP Web server environment.


Next steps

Next Steps

  • Incorporate feedback from this meeting; meeting with Jeff Gattas on Feb. 1 to get his feedback.

  • Training for emergency responders scheduled for Feb. 1.

    • Brett Pollak

    • Charlotte Klock

    • Elazar Harel

    • Erik Strahm

    • Sydney Donahoe

    • Allisa Becker

    • Phillip VanSaun

    • Janet Howard

  • Work with ACT to determine level of effort for Emergency Banner if CWSC agrees it should be a priority.

  • Schedule DR test over weekend

  • Ongoing reminders about process to emergency responders


The campus cms site migration status project list

The Campus CMS:Site Migration Status & Project List


Sites launched since cascade server deployment in march 2009

Sites launched since Cascade Server deployment in March, 2009


In process

In Process


Notable cwo projects

Notable CWO Projects

  • CMS Upgrade: conversion to “Sites”model (first quarter)

    • Allows for streamlined creation of new sites

    • Ability to share content types across sites

  • Phase 2: UCSD Mobile Strategy (first/second quarter)

  • Onboard new sites in CMS (ongoing)

    • Academic units

    • External Relations

  • Assist with Current Students redesign (first/second quarter)


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