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Globalization, Quality Assurance and Higher Education: Trends in Asia/Pacific. IFE 2020 Leadership Institute February 23-March 6, 2009 John Hawkins Deane Neubauer. The Goal.

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Globalization, Quality Assurance and Higher Education: Trends in Asia/Pacific

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Globalization, Quality Assurance and Higher Education: Trends in Asia/Pacific

IFE 2020 Leadership Institute

February 23-March 6, 2009

John Hawkins

Deane Neubauer


The Goal

  • The Issue: Rapidly changing global higher education context shaping and reshaping what is both desired and meant by quality in higher education

  • The goal: Explore the emergence of a new paradigm for what defines quality in higher education and how it might be measured.


Definitional Issues

  • Shifting ground of market definitions

  • Linking HE standards with those of particular industries

  • The compulsion toward equality of application for quality standards

  • HE contestations of quality by discipline

  • Multiplicity of measures provided by society for HE quality


Sanyal and Martin (2007): ten core meanings of quality

  • Providing excellence

  • Being exceptional

  • Providing value for money

  • Conforming to specifications

  • Getting things right the first time

  • Meeting customers’ needs

  • Having zero defects

  • Providing added value

  • Exhibiting fitness of purpose

  • Exhibiting fitness for purpose


Four QA Trends

  • Where no quality assessment existed-build it--the 1990’s as the decade of HE quality assessment program development

  • Refining measurement to reflect differentiations of quality

  • Shifting from inputs to outputs--from capacity for quality to demonstrations of quality

  • The rise of cross-border quality assessment and accreditation


Underlying QA Factors

  • Conceptual

    • Defining HE environments through neo-liberalism

    • Shifting relationships between state and HEI’s

    • Changing methodologies and methods for applying QA to HEI’s

    • Internationalization and Globalization


QA Factors

  • Structural

    • Privatization and “incorporation movement”

    • Changes in funding patterns and sources

    • Autonomy

    • Rapid expansion of HE in given environments

    • Rise of national agencies dedicated to quality assessment

    • Diversification of HE systems

    • Curricula changes and “alignment” issues

    • Proliferation of multi-campus systems


QA Factors

  • Social/Policy

    • Public accountability movements

    • Extension of managerialism

    • New types of students

    • Public policy responsibility for QA


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