Ba 351 managing organizations
This presentation is the property of its rightful owner.
Sponsored Links
1 / 28

BA 351 Managing Organizations PowerPoint PPT Presentation


  • 84 Views
  • Uploaded on
  • Presentation posted in: General

BA 351 Managing Organizations. Decision Making.

Download Presentation

BA 351 Managing Organizations

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Ba 351 managing organizations

BA 351Managing Organizations

Decision Making


Ba 351 managing organizations

Write Smart Co. has a very specific decision making process that it follows for handling client problems that has been quite successful for the firm. The first stage is _______, in which the team members at Write Smart help the client figure out exactly what the problem is that it faces.

  • Identifying and diagnosing the problem

  • Evaluating the results

  • Generating alternative solutions

  • Implementing the decision


Introduction

Introduction

  • Making decisions under conditions of risk and uncertainty is one of the most important activities that managers engage in.

  • Generally, there is a lack of information and a limited amount of time available to make the decision.

  • Procrastinating and not making a decision sometimes has greater risk than making it.


Rational or

Rational or ?

Creative


Rational or1

Rational or

Exercise:

With your partner solve the two problems on pages 1& 2

Youwill have 15 minutes to complete both exercises…

Creative


Solution warehouse

Solution - Warehouse

RFP


Creative problem solving assessment

Creative Problem Solving Assessment

Complete Pages 3 - 5


Advantages and disadvantages of group decision making

Advantages and Disadvantages of Group Decision Making

Advantages

  • Increased acceptance

  • Greater pool of knowledge

  • Different perspectives

  • Greater comprehension

  • Training ground

Disadvantages

  • Social pressure

  • Minority domination

  • Logrolling

  • Goal displacement

  • “Groupthink”


Ba 351 managing organizations

The Abilene Paradox

with

Dr. Jerry B. Harvey


Decision making

Decision Making

The process of identifying problems and opportunities and resolving them.

Management decisions can be made by managers, teams, or individual employees, depending on:

The scope of the decision, and

The design and structure of the organization.


Characteristics of management decision making

Characteristics of Management Decision Making

Programmability

Decision Scope

Uncertainty

Conflict

Risk

Crisis


Stages of decision making

Stages of Decision Making

Identifying and diagnosing the problem

Generating alternative solutions

Selecting the best alternative

Evaluating alternatives

Implementing the decision

Evaluating the decision


Typical problems that require decisions

Typical problems that require decisions

  • A high level of employee turnover.

  • A reduction in firm profits.

  • Unacceptable levels of “shrinkage” in a store.

  • Lower than planned quality of finished goods.

  • An unexpected increase in workplace injuries.

  • The invention of a new technology that can increase the productivity of the workforce.


Evaluating alternatives

Evaluating Alternatives

  • Decision criteria should be related to the performance goals of the organization and its subunits.

  • Decision criteria can include:

    • Costs

    • Profits

    • Timeliness

    • Whether the decision will work

    • Fairness


Evaluating alternatives cont

Evaluating Alternatives(cont)

  • A practical way to apply decision criteria is to consider:

    • Decisionquality – aspect of decision making based on such facts as costs, revenues, and product design specifications.

    • Decision acceptance – aspect of decision making based on people’s feelings.


Approaches to selecting the best alternative

Approaches to selecting the best alternative

  • Optimizing – selecting the best alternative from among multiple criteria.

  • Satisfying – selecting the first alternative solution that meets a minimum criterion.


Managing group decision making

Managing Group Decision Making

Leadership Style

Devil’s Advocate Role

Stimulating Creativity


Leader decision making styles

Leader Decision Making Styles

  • Decide and persuade

  • Discover facts and decide

  • Consult and decide

  • Consult with group

    and decide

  • Group decision


Decision making techniques to stimulate group creativity

Decision Making Techniques to Stimulate Group Creativity

Brainstorming

Storyboarding

Delphi Technique

Nominal Group Technique (NGT)


Skills for decision making process

Skills for Decision Making Process

  • Time management skills

    • To make good decisions, managers need time to understand the problem and develop creative solutions.

  • Delegation skills

    • Managers who know how to delegate are able to accomplish more than those who feel the need to be involved in every decision, no matter how trivial.


Why leaders don t delegate

Why Leaders Don’t Delegate

Insufficient time

Perception that the job is too important

Leader’s belief that he/she can do it better

Leader enjoys doing the job

Lack of confidence in subordinates

Fear subordinates might do job better

Concern that the Boss will think the leader isn’t working


Effective time management practices

Effective Time Management Practices

  • Plan a list of things that need to be done today.

  • Plan weekly, monthly, and annual schedules of activities.

  • Schedule difficult and challenging activities when you are at your highest level of energy and alertness.

  • Set deadlines.


Effective time management practices cont

Effective Time Management Practices(cont)

  • Answer phone messages

    and e-mail in batches

    during a lull in your work schedule.

  • Have a place to work uninterrupted.

  • Do something productive during non-productive activities.


Effective delegation cont

Effective Delegation(cont)

Keep communication channels open.

Allow employees to do the task the way they feel comfortable doing it.

Trust employees’ capabilities.

Check on the progress of the assignment.

Hold the employee responsible for the work.

Recognize what the employee has done, and show appropriate appreciation.


Rules for successful delegation

Rules for Successful Delegation

Describe the task

Outline expected results

Discuss resources

Confirm understanding

Solicit ideas

Establish methods of working and reporting


Guidelines for giving direction

Guidelines for Giving Direction

Use familiar words

Define new terms

Use logical sequencing

Provide a visual model or demonstration

Check for understanding

Allow the listener to clarify instructions


Delegation is

DELEGATION IS...

ACCOMPLISHING

ORGANIZATIONAL

PURPOSES THROUGH THE

PROPER DEVELOPMENT

OF PEOPLE


  • Login