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Developing Library Services for International Students

Developing Library Services for International Students. Maaike Oldemans Technical Services Librarian Liaison to History, International Studies & Modern Languages. SUNY Cortland. 1 of 64 SUNY Campuses 3 Divisions School of Arts & Sciences School of Education

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Developing Library Services for International Students

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  1. Developing Library Services for International Students Maaike Oldemans Technical Services Librarian Liaison to History, International Studies & Modern Languages

  2. SUNY Cortland 1 of 64 SUNY Campuses • 3 Divisions • School of Arts & Sciences • School of Education • School of Professional Studies • 7200 Students • 6400 Undergraduate Students • 800 Graduate Students • 100 International Students

  3. Developing Services • Collaboration • Literature Review • Needs Assessment • Implementing Services

  4. Collaboration • International Studies Program • International Students Office • Teaching English as a Second Language Program

  5. Literature Review • Environmental Challenges • Unfamiliar with Academic Library • Cultural-Linguistic Challenges • Unfamiliar with Culture & Language • Affective Challenges • Anxiety

  6. Needs Assessment • Survey • Prior Library Experiences • Current Needs

  7. Implementing Services • Introduction @ Orientation Week • Formal Library Instruction • Information Literacy Instruction • Workshops • LibGuide • Library Terminology Guide

  8. References Curry, A., & Copeman, D. (2005). Reference Service to International Students: A Field Stimulation Research Study. Journal Of Academic Librarianship, 31(5), 409-420.  Ganster, L. (2011). Reaching Out to International Students: A Focus-Group Approach to Developing Web Resources and Services. College & Undergraduate Libraries, 18(4), 368-384.  Hughes, Hilary (2010). International students’ experiences of university libraries and librarians. Australian Academic & Research Libraries, 41(2), 77-89. Jackson, P.A. & Sullivan, P. (2011). International Students and Academic Libraries: initiatives for success. Chicago, Ill: Association for College and Research Libraries. Ying Chau, M. (2003). Helping Hands: Serving and Engaging International Students. Reference Librarian, 38(79/80), 383-393. 

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