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Emory University Hospital Emergency Department Field Observation

Emory University Hospital Emergency Department Field Observation. Friday 9.12.08: 8pm-11pm Saturday 9.20.08: 8am-12pm Monday 9.22.08. Group 7 Members: Kelly Bao To Denis Masse Girish Venkatesh. How to get to Emory’s ED. 1364 Clifton Rd. Atlanta, GA. 30320 (404) 712-7100.

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Emory University Hospital Emergency Department Field Observation

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  1. Emory University HospitalEmergency Department Field Observation Friday 9.12.08: 8pm-11pm Saturday 9.20.08: 8am-12pm Monday 9.22.08 Group 7 Members: Kelly Bao To Denis Masse GirishVenkatesh

  2. How to get to Emory’s ED 1364 Clifton Rd.Atlanta, GA. 30320 (404) 712-7100 - Open 24 hours a day, 7 days a week - 26,000 patients annually To, Masse, Venkatesh

  3. We’re almost there… Valet parking One more door To, Masse, Venkatesh

  4. The Waiting Room Can get very crowded. No separate area for children or those with severe acuity. To, Masse, Venkatesh

  5. Let’s Get Treated! The 4th door the patient has to go through before reaching a health care professional. To, Masse, Venkatesh

  6. The Hall Hallway width is a rough equivalent of two hallway beds - EMS service comes in from the back - Critical care room placement - Centralization of doctors & nurse at one station To, Masse, Venkatesh

  7. The Hallway Bed Patient’s vital signs can be monitored. There is no privacy. To, Masse, Venkatesh

  8. The Doctor Working up a patient - EMR Talking to Radiology/Surgery/etc To, Masse, Venkatesh

  9. The Nurse The storage room. Moving the mobile cart. To, Masse, Venkatesh

  10. PYXIS MedStationAutomated Medication Management Technology Non-narcotics PYXIS: Narcotics - Account for usage To, Masse, Venkatesh

  11. U2 - “I Still Haven’t Found What I’m Looking For” 1 2 3 To, Masse, Venkatesh

  12. Space Utilization Signage Another hall in the ED. Has patient rooms, but less noise and less crowded To, Masse, Venkatesh

  13. Mobile Carts LEAN strategic room Emergency department Disaster Cart Triage Operations GYN Cart ENT Cart To, Masse, Venkatesh

  14. Stress Reduction Problem Statement “Impacts of stress and stress related illness in the emergency room is an issue of high concern. It has been researched that a good number of the nurses, doctors and the family members of admitted patients in the ER are prone to stress related illness.” To, Masse, Venkatesh

  15. Observation • Stress Induced by: • Improper Communication • Noise • Privacy • Morale • Stress due to design of building • 60’s Design • Narrow Walkways • Bathroom Access • High Noise Levels • White noise instruments did not work • Critical Incidents due to stress • Security personnel • 6 incidents in 6 months • Patient Stress • Feels ignored when alone • Pain • Beeping on monitors • Staff Stress • Break room less equipped and far off. • Handles 4 patients each

  16. “Wherever the art of medicine is loved, there is also a love of humanity” - Hippocrates To, Masse, Venkatesh

  17. CONTACT Kelly- gtg552y@mail.gatech.edu Girish-gvenk@gatech.edu Denis - dmasse3@mail.gatech.edu To, Masse, Venkatesh

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