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Clark Fork Valley Hospital. PI Teams What I have learned & am still learning! Chris Cockrell RN Performance Improvement Manager Clark Fork Valley Hospital.

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Clark Fork Valley Hospital

PI Teams

What I have learned & am still learning!

Chris Cockrell RN

Performance Improvement Manager

Clark Fork Valley Hospital


Performance Improvement Team involves two or more departments working together toward a common goal of improvement in a process.

Look at:

  • Forms

  • Roll of Facilitator

  • Roll of PI Committee


Request to commission a team
Request to Commission a Team departments working together toward a common goal of improvement in a process.


Request to commission a team1
Request to Commission a Team departments working together toward a common goal of improvement in a process.

  • Describe the work process to be improved

  • Current Situation

  • Expected outcome

  • Measure of success

  • Performance Improvement Committee action:

    • Team commissioned:

    • Team not commissioned at this time

    • Not appropriate PI team


Team start up tracking
Team Start-up & Tracking departments working together toward a common goal of improvement in a process.


Quality improvement team start up tracking
Quality Improvement Team Start-up & Tracking departments working together toward a common goal of improvement in a process.

  • Request submitted by:

  • QIC approval on:

  • Work Process to be improved:

  • QI Team name:

  • Expected outcome:

  • Team Leader:

  • Team Facilitator:

  • Team Members – Representing:

    • Involvement of non-managers


Quality improvement team start up tracking1
Quality Improvement Team Start-up & Tracking departments working together toward a common goal of improvement in a process.

  • Number of expected team meetings:

  • Initial report to QIC due:

  • Interim reporting dates:

  • Final report due:


Pi teams
PI Teams departments working together toward a common goal of improvement in a process.

  • Teams that lasted tooooooo long:

    • Ostomy Care Team

    • Swing Bed Team

  • Finalizing a team:

    • Swing Bed Team

  • Assign new team leader

    • Patient Billing Task Force


Ideas for pi teams
Ideas for PI Teams departments working together toward a common goal of improvement in a process.

  • Recommendations from other PI Teams

  • Plan of Corrections – Surveys

  • Risk Management/Incident Reports

  • Low volume/problem prone areas identified

  • Clinical Indicators

  • Suggestions from the PI Committee


Pin pi team report
PIN PI Team Report departments working together toward a common goal of improvement in a process.


Pi team report
PI Team Report departments working together toward a common goal of improvement in a process.


Pi team report1
PI Team Report departments working together toward a common goal of improvement in a process.

  • Team Name

  • Meeting Date

  • Final Report Due

  • Team Members Present

  • Expected Outcome

  • Agenda & Minutes

  • Summarize Activities

  • Team Recommendations

  • Date of Next Meeting

  • PI Committee Review & Recommendations


Pi committee recommendations
PI Committee Recommendations departments working together toward a common goal of improvement in a process.

  • Risk Management Process Team

    • A single process

    • Neutral Environment

    • Accountability for monitoring/follow-up is done

    • Someone designated to do the monitoring


Pi team report2
PI Team Report departments working together toward a common goal of improvement in a process.


Pi team final report
PI Team Final Report departments working together toward a common goal of improvement in a process.


Pi team final report1
PI Team Final Report departments working together toward a common goal of improvement in a process.

  • Team Members:

  • Describe the Goal of the PI Project:

  • Describe the improvement process used:

  • What was the Result/Outcome of the improvement project (summary):

  • Projected return in improved work process performance:

  • Net result:


Pi team final report 2
PI Team Final Report (2) departments working together toward a common goal of improvement in a process.


Sustainability
Sustainability departments working together toward a common goal of improvement in a process.

  • Had not really been addressed

  • Suspected some resolved teams goals were no longer being met

  • Fourth quarter 2009 – follow-up reporting considered

  • Reporting form developed


Pi team follow up form
PI Team Follow-up Form departments working together toward a common goal of improvement in a process.


Pi team follow up form1
PI Team Follow-up Form departments working together toward a common goal of improvement in a process.

  • Team Members:

  • Describe the goal of the PI project:

  • What changes, if any, have been since the final report?

  • What is working or not working?

  • Has the Goal of the PI Project been sustained?

    • Days Unbilled Team

    • Risk Management Process Team


Facilitator role
Facilitator Role departments working together toward a common goal of improvement in a process.

  • Assisting with writing request to commission a team

  • Keeping teams on track

  • Sounding board for team leaders

  • Offer suggestions when indicated

  • Too actively involved vs not involved enough

  • Constructive nagging


Pi committee
PI Committee departments working together toward a common goal of improvement in a process.

  • Proactive in the teams selection & how they will measure their success

  • Look at team member selection

  • Setting Deadlines for final reports

  • Making suggestions to PI Teams when indicated

  • Look at sustainability of the PI Teams


PI Teams can: departments working together toward a common goal of improvement in a process.

  • be a strong force for change in improving process within the facility

  • improve the communication & understanding between departments

  • involve the front line staff in making changes that effect patient care & the efficiency of the facility


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