Jiae 2014 gestion de crise
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JIAE 2014 Gestion de crise. Saint Etienne – 15/05/14. Intéropérabilité des SI institutionnels dans un contexte de gestion de crise hivernale sur le réseau routier de l’OUEST de la France. Guillaume MACE RAMETE ; Frédérick BENABEN; Matthieu LAURAS ; Jacques LAMOTHE

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JIAE 2014 Gestion de crise

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Jiae 2014 gestion de crise

JIAE 2014Gestion de crise

Saint Etienne – 15/05/14

Intéropérabilité des SI institutionnels dans un contexte de gestion de crise hivernale sur le réseau routier de l’OUEST de la France

Guillaume MACE RAMETE ; Frédérick BENABEN; Matthieu LAURAS ; Jacques LAMOTHE

Armines / Mines Albi Carmaux / Centre Génie Industriel

(gmaceram;benaben;lauras;lamothe)@mines-albi.fr


Context

CONTEXT

  • December 2010 / March 2013 : Exceptionalwinter conditions in North West of France

Drivers blocked

Traffic disruptions

Truck Accidents

Economicconsequences


Context1

CONTEXT

  • Snow crisis management made underprefectauthorities

  • 1 per region (CRICR) : motorways and major roads

  • 1 per department : secondaryroads

  • Time betweendecision and field action = 2 hours

  • Crisiscellwithheterogeneousactors

  • Highway managers (private + public)

    Police and Firemen

    Field

    Prefect , CRICR cell

    Météo France (Weatherforecast)


    Context2

    CONTEXT

    OTHER CRISIS CELLS

    DEPARTMENT AUTHORITY

    WEST CRISIS CELL

    WEATHER AGENCY

    HIGHWAY MANAGERS

    POLICE

    FIREMEN


    Context3

    CONTEXT

    • In an experience feedback (Panhaleux, 2011) underlines a lack of coordination betweenactors

    Misunderstandingbetweenheterogenousactors

    Difficulties to orchestrate the differentpartners

    Problem to keep relevant whilecrisisrunsout

    Need of flexibility and reactiveness (agility)

    Need to define the collaboration

    Need of a conductor to execute the response


    Crisis metamodel

    CRISIS METAMODEL

    STUDIED SYSTEM PACKAGE

    TREATMENT PACKAGE

    Police

    Clean road

    Highway

    Department

    Road Manager

    Authority

    Section

    WriteBilaw

    Road work

    Rescue Service

    City

    Drivers

    ROAD CRISIS PACKAGE

    COLLABORATION PROCESS PACKAGE

    Truck overturned

    Driver blocked

    Activity

    BPMnelements

    Traffic Jam

    Gateway

    Pool

    A Road CrisisMetamodel (Macé Ramète et al., 2012)

    -UML class Diagram

    -Intances of Metamodeluse to describe situations

    -Use to share information between all partners


    Process deduction

    PROCESS DEDUCTION

    • Crisisresponsedriven by specific plan (PIZO)

      • Eachprocessresponsewritten in the PIZO

      • BPMnformalization of PIZO process

    • Rulesextractedfrom PIZO  « legal » rules

      • Plan activation level (if weatherforecastslevel 3  PIZO level 2)

      • Actorsinvolved in crisis management

      • Traffic management specificrules

      • Cleaningroads (ex :snowforecasts  road clearance)

      • Closingroads (ex : if driven conditions bad  close to truck)

      • Storing trucks (ex : storing area activation)


    Picture

    picture

    STUDIED SYSTEM PACKAGE

    TREATMENT PACKAGE

    Misunderstanding of the current situation

    Difficulties to orchestrate the differentpartners

    Problem to keep relevant whilecrisisrunsout

    Police

    Clean road

    Highway

    Department

    Road Manager

    Authority

    Section

    WriteBilaw

    Road work

    Rescue Service

    City

    Drivers

    ROAD CRISIS PACKAGE

    COLLABORATION PROCESS PACKAGE

    Truck overturned

    Driver blocked

    Need of flexibility and reactiveness (agility)

    Need to share and use the information

    Activity

    BPMnelements

    Traffic Jam

    Gateway

    Pool

    Need of a conductor to execute the response


    Mediation information system

    MEDIATION INFORMATION SYSTEM

    Close the road

    IS

    IS

    Mediation Information System

    Police

    Highway manager

    Forecastweather

    Store trucks

    IS

    Weather Agency


    Picture1

    picture

    STUDIED SYSTEM PACKAGE

    TREATMENT PACKAGE

    Difficulties to orchestrate the differentpartners

    Problem to keep relevant whilecrisisrunsout

    Police

    Mediation Information System

    Clean road

    Highway

    Department

    Road Manager

    Authority

    Section

    WriteBilaw

    Road work

    Rescue Service

    City

    Drivers

    ROAD CRISIS PACKAGE

    COLLABORATION PROCESS PACKAGE

    Need of flexibility and reactiveness (agility)

    Truck overturned

    Driver blocked

    Activity

    BPMnelements

    Traffic Jam

    Gateway

    Pool

    Need of a conductor to execute the response


    Detection mechanism

    DETECTION MECHANISM

    Crisis situation model

    Initial state

    Model duplication

    Expected model

    Field model

    Model Comparison

    • Updated by processprogress (activity state)

    • Depicts the awaited situation

    • Updated by fieldssensors

    • Represents the real situation

    Adaptation isrequired


    New detection mechanism

    new detectionmechanism

    Likely scenario:

    weather, risks, traffic

    Projected model

    Initial model

    MODEL PROJECTION

    Ongoingprocess

    D

    Acceptable model

    if D toobig need to adaptcurrentprocess


    Picture2

    PICTURE

    STUDIED SYSTEM PACKAGE

    TREATMENT PACKAGE

    Problem to keep relevant whilecrisisrunsout

    Police

    Mediation Information System

    Clean road

    Highway

    Department

    Road Manager

    Authority

    Section

    WriteBilaw

    Road work

    Rescue Service

    City

    Drivers

    Projection model

    Initial model

    ROAD CRISIS PACKAGE

    COLLABORATION PROCESS PACKAGE

    MODEL PROJECTION

    Need of flexibility and reactiveness (agility)

    Truck overturned

    Driver blocked

    Ongoingprocess

    D

    Activity

    BPMnelements

    Traffic Jam

    Gateway

    Pool

    Acceptable model


    Jiae 2014 gestion de crise

    • In SIMPeTra Project MIS has been implementedwithorchestrator and « old » detectionfeatures.

    • Need to develop the new detectionmechanism( Nextwork)

    Conclusion and perspectives


    Jiae 2014 gestion de crise

    THANKS FOR YOUR ATTENTION


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