What’s hot in hr : Accessibility. ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT, 2005. Accessibility. Accessibility for Ontarians with Disabilities Act 2005 (AODA)
PowerPoint Slideshow about ' What’s hot in hr : Accessibility ' - shlomo
An Image/Link below is provided (as is) to download presentation
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
Small organizations (less than 50 employees): implementation 2016-2025
Starting January 1, 2012, organizations will need to provide their employees with disabilities with emergency response information that is tailored to the employee’s needs, if the disability requires it.
The Regulations “establish accessibility standards for customer service and it applies to every designated public sector organization and to every other person or organization that provides goods or services to members of the public or other third parties and that has at least one employee in Ontario.”
Slightly different standards for organization with 20 or more employees (greater documentation) and organization with less than 20 employees
There is no single way to provide accessibility. Accessibility can often be achieved in a variety of different ways; by changing a procedure or installing an assistive device or simply by considering the needs of people with disabilities when you create services.
Each organization needs to consider how they can provide goods or services to people with disabilities in light of their services, type of organization, resources and the options available for providing accessibility.
A customer who is blind and reads Braille may need to know exactly what is on her bill but be unable to read a print copy. Different organizations may approach this situation in a range of ways.
At a small coffee shop, a waiter or cashier might read the bill to the person. A florist shop might offer to read a bill by phone. A mid-sized utility company might offer monthly bills in Braille to customers who register for the service and then might hire another company to print and send the Braille bills. A larger utility with more customers who use Braille and in-house technical expertise might determine that it is more cost effective to purchase equipment that lets the utility create its own monthly bills in Braille and may also offer an accessible website that allows bill viewing and payment online.