EMOTA’s European Trust mark scheme Susanne Czech Secretary General. is the leading association for eCommerce in Europe. There are many national trust marks out there …. -6-. …. with similar features.
European Trust mark scheme
is the leading association for eCommerce
EMOTA welcomes the European Commission’s commitment to ensure a functional harmonised legal framework for distance selling/eCommerceacross the EU
As a result of the Consumer Rights Directive, distance sellers and consumers will both benefit from the extended harmonisation of consumer protection rules
The EMOTA trust mark isbased on a co-branding model….
…and these are the harmonised accreditation criteria:
EMOTA will coordinate the accreditation and dispute resolution processes by leveraging external resources
EMOTA Board of Directors
Cooperation on cross-border dispute resolution between consumers and merchants
Compliance check of national trust marks’ codes of conduct with EU-level criteria
Thank resolution processes by leveraging external resourcesyou for yourinterest!