Self marketing tool and a personal advertisement A tool to get an interview

1. What is a resume? • Self marketing tool and a personal advertisement • A tool to get an interview • A way to provide related skills, accomplishments, and experiences • Used as a screening tool • A quick way to make an impression – either good or bad

2. Types of Resumes • Chronological • Skills or Functional • Combination

3. Jane Chronological • 1234 Somewhere Street • Nowhere, Texas 76555 • janebchrono@fakesite.com 254-999-9999 • Objective • Seeking a career opportunity in Financial Planning where I will apply my education and experience. • Education • Tarleton State University-Killeen, Texas • Bachelor Degree- Business Major, Finance Emphasis • Professional Experience • Central Texas Financial- Austin Texas 01/1992-present • Loan Consultant • Assist in processing and sales of mortgage loans. • Review customer profiles to determine eligibility and qualifications for loans. • Familiarize customers with various options related to mortgage lending and financing. • USPA & IRA- Columbus, GA 06/1985-11/1991 • Investment Specialist • Assisted customers in assessing their financial goals and plans to meet those goals. • Explained various investment options in detail including mutual funds and IRA’s. • Familiarized customer with various life insurance options to best fit customer needs. • Principal Finance Bank—Redding, CA 12/1982-05/1985 • Teller • Received deposits, paid out withdrawals, and issued receipts and bank checks. • Recorded details of transactions in customer accounts, balanced cash, and ordered coins. • Customer Service Representative • Promoted bank products and services. • Identified customer needs. • Answered phone calls and directed customers to proper department.

4. Jane B. Targeted 12345 Somewhere Street  Nowhere, TX 76555  254-999-9999 janettargeted@fakesite.com OBJECTIVE Seeking a career opportunity in Sales/Customer Service utilizing my professional skills and experience. SKILLS Interview customers to evaluate needs and describe services offered. Explain advantages and features of service being rented or sold to stimulate customer interest. Answer customer questions pertaining to service being offered. Advise customer on variables and options to assist in the decision-making process. Compute estimates or final cost of sale and present information to customer. Compile lists of prospective customers for use as sale leads, using various resources. Confer with co-workers to convey customer’s needs and to plan programs to meet customer’s needs. Compile sales information and keep records of expenses incurred. Evaluate advertising campaigns and administrative procedures to increase sales and efficiency. Receive and process various types of payments including cash, credit cards, and checks. EXPERIENCE Convergy’s-Killeen, Texas June 1998-Present Customer Service Representative West Teleservices-Killeen, Texas April 1996-June 1998 Tel-Marketing Representative Expensive Insurance- Allentown, Pennsylvania March 1995-April 1996 Receptionist EDUCATION Allentown Community College-Allentown, Pennsylvania Completed 1 year of general business studies Franklin High School- Allentown, Pennsylvania Diploma

5. LORRAINE CHAPMAN • West End Avenue • Lafayette, CA 94549 • (510) 987-6543 • OBJECTIVE • Position as a research assistant, legislative advocate, and/or press aide with public policy organization. • SUMMARY OF QUALIFICATIONS • Strong communication and research skills. • Successful in promoting an organization and generating funding. • Creative, resourceful, and thorough in developing a project. • EMPLOYMENT /RELEVANT EXPERIENCE • 1995-Present Administrative Assistant- MATT KURLE INC., Importer/Distributor, Orinda, CA • 1994 Current Affairs Research Intern-KQED Public TV, San Francisco, CA • COMMUNICATION & RESEARCH SKILLS • Investigated program topics for “Express” show and “MacNeil/Lehrere NewsHour,” • involving extensive library research and interviewing. • Negotiated with goverment and private agencies for data and film footage. • 1992-1993 Assistant Director ASUC Student , U.C. Davis • PROGRAM DEVELOPMENT-MEDIA/PUBLICITY • Collaborated on the planning, promotion, and production of 30 public lectures (total audiences 32,000);speakers included Geraldine Ferraro, author Alice Walker, physicist Edward Teller: • Coordinated and scheduled publicity, prepared advertising budget. • Conceived and produced a comprehensive TV program on AIDS, which was tied in with community AIDS Awareness Week. • Won Funding of $2,000 for the project through written and oral presentations. • FUND-RAISING & COMMUNITY RELATIONS • Successfully won support and funding from campus and civic organizations through a variety of means: • Coordinated and promoted fund-raising receptions attended by civic leaders, generating significant funds for ASUCD and broad media coverage. • EDUCATION • B.A. Economics, cum laude, University of California, Davis, 1994 • Education Abroad Program, Tokyo, Japan, Summer 1994

6. Write it yourself Make it error free Be brief and be relevant Use action verbs Avoid anything negative Be honest Lots of white space Use resume quality paper in neutral colors Do not include personal information Include references on a separate sheet Edit and edit again Resume Writing Tips

7. Headings of a Resume • Required • Contact Information • Education • Work History • Optional • Objective • Summary Statement • Skills/Expertise • Special Skills • Training • Professional Affiliations • Honors and Awards

8. Objectives Objectives should neither be too narrow nor too broad Exception – You may, by design, choose a narrowly defined objective when applying for a specific job

9. Example Heading Jane Smith 104 Little Lane Copperas Cove, Texas 76522 254-532-1011 (h) 254-371-2000 (cell) JaneSmith@hot.rr.com

10. Summary of Qualifications • Professional Profile • Statement of Expertise • Summary Statement • Summary of Qualifications • Overview • Strengths • Summarize key traits, characteristics, experience (incl. number of years)and proficiencies that qualify you for the job

11. Skills/Expertise and/or Work History • Work • Paid/unpaid work • “Informal” work - babysitting, family farming or lawn-mowing • Volunteer/job-related hobbies • School/Extra-Curricular • Vocational training programs • Other related courses • Clubs and sports/other activities • Hobbies/Non-work • Volunteer work/church activities • Special interest activities

12. Focus on your Achievements • How did you improve things • Save time or money • Make things more effective or efficient • Increase profits or sales

13. S = Situation T = Tasks A = Action you took R = Result you achieved Facilitated 50 professional development classes for 4,000 medical personnel and attained accreditation Managed $450k annual budget, implemented new cost cutting measures that saved $50k annually Trained and motivated a team of production specialists that led to increased quality assurance and increased operating efficiency Developed a new marketing strategy that increased market share by 10% STAR

14. Incorporating Volunteer Experience • Integrate volunteer experience with paid experience • Always use a job title • Determine the functions you performed and use them in describing your volunteer or community service work

15. Education/Training • List Education with most recent listed first • If You Have Not Completed Your Course of Schooling, List the Anticipated Date of Completion • List RELEVANT Training/Course Work also with most recent listed first

16. Picking Good References • Select people who - • Will say good things about you • Can be contacted by phone during the day • Get permission • Select responsible people with good job titles