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Electronic Referral in the South West A Database Driven e-referral system

SOUTH WEST ALLIANCE OF RURAL HOSPITALS -. Electronic Referral in the South West A Database Driven e-referral system. SOUTH WEST ALLIANCE OF RURAL HOSPITALS -. Presentation Format. Project Background - Why a Database driven e-referral system e-Referral ‘LIVE’

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Electronic Referral in the South West A Database Driven e-referral system

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  1. SOUTH WEST ALLIANCE OF RURAL HOSPITALS - Electronic Referral in the South WestA Database Driven e-referral system

  2. SOUTH WEST ALLIANCE OF RURAL HOSPITALS - Presentation Format Project Background -Why a Database driven e-referral system e-Referral ‘LIVE’ Provider Experience of E Referral

  3. SOUTH WEST ALLIANCE OF RURAL HOSPITALS - Why a Database driven e-referral system? A Local Solution : • Referral through knowing – not a great use of Service directories • Good access to IT via the SWARHnet • Daily use of client management systems - in particular multiple sites using PJB Software Australia • Low cost

  4. SOUTH WEST ALLIANCE OF RURAL HOSPITALS - Project Goals • Service Coordination Tools in an electronic form generated from an existing database • A form of security to secure transmission via email ensuring confidentiality • Agreed referral processes and practice including acknowledgement of receipt of referral and referral outcome.

  5. SOUTH WEST ALLIANCE OF RURAL HOSPITALS - Project Sites Referrers (PJB Users) -Timboon & District Health Services -Post Acute Care – Warrnambool Receivers – PJB and non PJB Users -Corangamite Shire -Sub regional Occupational Therapy -Moyne Shire

  6. SOUTH WEST ALLIANCE OF RURAL HOSPITALS - System Development Jan – July 2003 - Software Development and Security Solution -Development of ScoTT in PJB software and facilitation of automatic transfer of data for referral -Development of processes for completion of the forms, client consent and generation of email with forms attached via a Zipped password protected file attachment -Development of an automated process for referral acknowledgement -Development of a process for referral feedback using encryption

  7. SOUTH WEST ALLIANCE OF RURAL HOSPITALS - What’s Good about e-referral Despite early issues ScoTT and e-referral have driven … • More comprehensive referrals • Improved Confidentiality • Better data collection • The delivery of legible, readable neatly packaged referrals • A prototype – reduced duplication

  8. SOUTH WEST ALLIANCE OF RURAL HOSPITALS - What’s Good about e-referral The process of developing agreed practice has driven… More knowledge about referral receipt and outcome Strengthened interagency relations Trust and a certainty that things will be done

  9. SOUTH WEST ALLIANCE OF RURAL HOSPITALS - Next Steps Improved interface with PAS systems Direct Data entry via e.g. Laptop PKI development with Argus Import /Export Functionality

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