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Technology Approach & Trends at Montgomery County March 8, 2012 Dieter Klinger Acting CIO

Technology Approach & Trends at Montgomery County March 8, 2012 Dieter Klinger Acting CIO Chief, Enterprise Systems and Operations Department of Technology Services Montgomery County Maryland email: Dieter.Klinger@montgomerycountymd.gov. Overview. $4B revenues

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Technology Approach & Trends at Montgomery County March 8, 2012 Dieter Klinger Acting CIO

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  1. Technology Approach & Trends at Montgomery County March 8, 2012 Dieter KlingerActing CIO Chief, Enterprise Systems and Operations Department of Technology Services Montgomery County Marylandemail: Dieter.Klinger@montgomerycountymd.gov

  2. Overview • $4B revenues • $2B central Government operating budget • 10,000 employees • $26M DTS operating budget • 126 DTS staff • Recently implemented ERP, and MC311 • Currently expanding FiberNet (WAN) • Mainframe retirement in 2013

  3. Principles • Business needs driven • People & Teamwork are key • Open Source, Free software • Commodity hardware, Uniformity • Simplistic and Sophisticated • Proof of Concept (POC) • Iterative / incremental approach

  4. Enterprise Systems and Operations Management Model (1) Recruit, Equip and Empower IT Professionals who Support and Drive Iterative Execution & Vision. • (2) • Strive and Deliver Productivity and Cost Avoidance. (4) Minimize Unplanned Production Outages; and be Prepared, Practiced at Recovery. • (3) Automate and Build / Leverage Operational Tools

  5. Software Cost Avoidance Highlights

  6. Architecture

  7. Sample Virtualization, Electronic Timesheets (MCtime)

  8. Current Trends • Open Data • http://Data.MontgomeryCountyMD.gov • Cloud • Google Apps, Office 365 • ROI, security, access, legal • Tablets – Smart Phones • Consumption vs. Production • Costs • Immature (MDM) • BYOD aka BYOT • Support, security • Mobile Apps • Application – wild wild west • Identity Management • Internal and External demands • Full life cycle management

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