Jamaica’s ICT Sector Today’s Jamaica Means Business. Janine Josephs Manager – Knowledge Services Jamaica Trade and Invest (JAMPRO) June 2008. CONTACT: Janine Josephs Manager Knowledge Services Head Office, 18 Trafalgar Road, Kingston 10, Jamaica, W.I.
Today’s Jamaica Means BusinessJanine Josephs Manager – Knowledge Services Jamaica Trade and Invest (JAMPRO) June 2008
Percentage Change in exchange rates against US Dollar
(Base: July 01, 2005)
Source: Wall Street Journal, oanda.com, US Federal Reserve Statistical Release H.10; Tympana analysis
Source: Bank of Jamaica
Source: Bank of Jamaica website, www.boj.org.jm
Source: The Statistical Institute of Jamaica
Source: ESSJ Survey - Planning Institute of Jamaica
Source: May 14, 2008, Economist
Intelligence Unit, The Economist
What's right with Jamaicapublished: Wednesday | June 11, 2008
Jamaicans are an extraordinarily creative and talented people. We have produced more world-class individuals than any country this size has a right to.
We have excelled in the arts and are a cultural superpower having given birth not only to reggae, but also ska, dub, and dancehall, which was the basis for hip hop and reggaeton.
We have just recently produced Usain Bolt and Asafa Powell, the world's two fastest men. And these are only the latest in a long line of outstanding male and female athletes.
But more important than the great individuals of international renown is a force in Jamaica that mostly goes unnoticed, the 'Third Sector'.
The private sector and the state are well defined and produce economic and social wealth but there is a third sector, based on the voluntary contributions of hundreds of thousands of Jamaicans. The significant expenditure of individual time and resources to improve our communities and ultimately our country is so commonplace that it is taken for granted.
There are more active service clubs, citizens' associations, community groups, 'friends' of public institutions and so on than any country that I can think of. This force is one of the factors that explains why community life continues to flourish ……
Contributed by Wayne Chen, chief executive officer of Super Plus Food Stores.
Since 2000 the deregulation of the telecommunication industry in Jamaica has created substantial improvement in quality and cost competitiveness of serviceTelecommunications Infrastructure
ARCOS Undersea Network industry in Jamaica has created substantial improvement in quality and cost competitiveness of service
Image courtesy of Flow Jamaica
Image courtesy of Flow Jamaica industry in Jamaica has created substantial improvement in quality and cost competitiveness of service
When completed, the Caymanas Economic Free Zone will also be the Caribbean region’s first Science and Industrial Park and regional hub for industrial research
and development. in the Caribbean region, the zone will be the premier institution for research and development facilities that are critical for diversifying the current
base and facilitating industrial expansion. The Park will establish a platform for a knowledge driven economy through the creation of viable industries and the
creation of job opportunities for highly skilled citizens of Jamaica and is expected to stimulate regional development and industrialization.
The CEFZ will be zoned and designated as follows:
a. The ICT Zone
i. Software development
ii. Telecommunications/Co-Location sites
v. Business Process Outsourcing (BPOs)
vi. IT/Security Consultancy (NOC)
Part of the Portmore community : Technology ParksPortmore: Largest middle-income dormitory city in the English-speaking Caribbean with over 700,000 residents, many tertiary educated
Offshore BPO Key Players
About 600 local employees will staff the facility, which will provide near-shore business process outsourcing services to U.S. customers.
Tympana site at Montego Bay Free Zone, Jamaica
- Census data collected in 2006
69,445 Anniversary of Jamaica Contact Center
93,596Population Density (per parish)
Data collected in 2006
Estimated CC/BPO Wages (Gross, Pre-Tax, without Benefits) Anniversary of Jamaica Contact Center
Statutory Gross Wages, Deductions and Net Wages for Employees in Call Centres
- All monetary figures quoted in United States Dollars (USD).
More information: Ministry of Justice Jamaica, http://www.moj.gov.jm/law