If you are planning to continue your studies, find an apprenticeship or a job an employer, trainer or educator will be looking for certain skills. What if you have the same qualifications as other applicants? What skills will you have that will make you stand out?
How Can IOLP Help Me?
IOLP will help you to break down projects or tasks so that you can
What are these skills then?
You Line Manager has given you a small project to help four telephonists improve their communication skills with customers. What would you do:
How IOLP could help me at work
What I need to do?
Basically you will:
Your Tutor will: