SITA BRIEFING TO PORTFOLIO COMMITTEE ON POLICE

1. SITA BRIEFING TO PORTFOLIO COMMITTEE ON POLICE Presented by Femke Pienaar Chief Business Operations SITA Service Delivery & Budget for 2009/201023 June 2009

2. AGENDA • SITA Strategic Plan Alignment • Police Budget Vote for 2009/2010 • Overview of Police ICT cost drivers • Role of Agency within Budget Vote • Police Strategic Projects

3. 10 Years of Service Excellence!! • Police founding member of SITA in April 1999 • Single largest customer - 25% of SITA revenue • Ring-fenced service delivery since 2003 • Achievements • Largest single network > 40,000 workstations • Largest mainframe – 5,271 MIPS / 50TB Storage • Business applications integrated and interfaced with IJS • E-Docket implemented to prevent dockets from being stolen • Leading financial management capability – R120 variance on total 2008/2009 Police budget allocation! • Largest GIS capability, integrated with crime analysis and deployed standardised in vehicles, helicopters & control centres

4. SITA Strategic Plan Alignment SITA Strategic Plan • Optimise Revenue Streams • Reduce Cost of ICT support • Increase Responsiveness • Maximise process efficiency and automate • Improve Service Level Management • Skills Development Police Business Unit Plan • Review Costing Model and Sustainability • Benchmark ICT support services rendered • Single tasking process • Integrate ERP, tasking and ECM solutions • ITIL alignment of SLM processes for Police • Train resources on new development technology

5. Police Budget Vote for 2009/2010 Recurring ICT Support Services Infrastructure Upgrade Programme (SAPS and IJS CAPEX funding)

6. Overview of Police ICT cost drivers • Hosting Services • 2008/2009 upgrades reduced maintenance fees • Network Services • Maintenance introduced on 27new switching centres (R38m) • Active Directory and new regional support (R20m) • Application Services • CPI adjustment • Decentralised Support Services • Equipment increased from 117,377 to 119,377 from 08/09 (10% to 20% growth / year since 05/06)

7. Police ICT equipment growth

8. Police ICT equipment growth

9. Role of Agency within Budget Vote • Management and support of core ICT capability • Utilize SA ICT industry on competitive basis as partners to render support services to Police • 53.5% of revenue channelled to industry partners • 63% of Hosting Services • 66% of Network Services • 45% of Distributed Support Services • 46% of Application Maintenance Services • Optimise ICT capabilities to ensure most cost effective solutions

10. Role of Agency within Budget Vote • Act as procurement agency for Police managed ICT projects (money not flowing via SITA) • Firearm Licence and Permit System • Automated Vehicle Logging (R265m) • BrassTrax 3D Ballistic Testing (R77m) • Property Control and Exhibit (R262m-R875m) • Detention Management (In process)

11. Police Strategic Projects – 08/09 • SITA supported/established the following strategic projects in 2008/2009 • Deployed E-Docket to 107 Police stations • Developed and implemented a Forensic Laboratory E-Docket solution for exhibit management • Implemented the AVL vehicle tracking in 25,000Police vehicles (1,700 for 2009/2010) • Implemented GIS satellite imagery obtained from CSIR

12. Police Strategic Projects – 09/2010 • Within the 2009/2010 budget vote SITA will support/establish the following: • Rejuvenation of Police Integrated Case Docket Management System (ICDMS) • Integrated all Police systems through single portal (ID and Access Management) • Further deployment of E-Docket solution • ECM deployments for IOD’s, E-Registration, SAPS collaboration • Property Control and Exhibit Management

13. National Joint Operation Centre and Provincial Operation Centres implemented for FIFA Confederation CUP……ahead of schedule! Thank you for the opportunity We are 2010 World Cup ready!!