What is arla what can it do for me
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What is ARLA? What can it do for me? PowerPoint PPT Presentation


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What is ARLA? What can it do for me? . Ian Potter FARLA FRICS Managing Director. ARLA Provides. A membership body for Residential Letting Agents. Voluntary Self Regulation Consumer Protection Disciplinary Process. Membership Requirements.

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What is arla what can it do for me

What is ARLA?What can it do for me?

Ian Potter FARLA FRICS

Managing Director


Arla provides

ARLA Provides

  • A membership body for Residential Letting Agents.

  • Voluntary Self Regulation

  • Consumer Protection

  • Disciplinary Process


Membership requirements

Membership Requirements

  • Admission by Professional Recognised Qualification

  • Individual basis.

  • If a member is a Principal, Partner or Director must have:-

  • Client Money Protection

  • Designated Clients Bank Account

  • Professional Indemnity Insurance

  • Membership of a Redress Scheme


Professional qualification benefits

Professional Qualification Benefits

  • ARLA through an awarding body regulated by Ofqual provides a level 3 award. There is also a level 4

  • The Technical Award in Residential Lettings and Property Management is level 3

  • Certificate in Residential Lettings and Property Management Level 4

  • It means:-

  • The member has an understanding of the law around Landlord and Tenant Legislation

  • The member is able to advise their clients


Client money protection

Client Money Protection

  • This is a scheme provided by ARLA for its members which protects the clients against mis-appropriation of clients funds by a Principal ,Partner, or Director member.

  • There are limits with up £500k for any agent

  • £25K for any one claimant, landlord or tenant

  • Maximum of 3 months rent for the landlord


Designated clients bank account

Designated Clients Bank Account

  • All clients funds in an account that cannot be

    used by creditors if the business were to fail.

  • Bank holding funds requires to acknowledge that they have no right of offset for borrowings

  • Gives protection under the Financial Services Compensation Scheme to each client should the bank fail ( Subject to other funds held with same bank max £85k)


Professional indemnity insurance

Professional Indemnity Insurance

  • Means that if the members makes a professional error that costs a client money the client can make a claim with a degree of certainty that funds are available to cover subject to acceptance or findings of negligence.


Consumer redress

Consumer redress

  • Provided through compulsory membership of an Ombudsman Scheme. Usually TPOS,

  • The Property Ombudsman Service

  • It covers service failure where the consumer has suffered from actions, other than financial misappropriation, which have cost the consumer financial loss.

  • Disciplinary action can also be taken against a member by ARLA for other areas of breach

  • Of Rules or Code of Practice.


What is arla doing at present for members

What is ARLA doing at present for members?

New Magazine in December

New Website probably this month

TV Advertising Campaign in November

TAGS for Boards

New Training Courses for 2014

New Qualifications for 2014

Primary authority scheme with TSO


Watch out for change

Watch out for Change

OFT Consumer Guidance for Lettings

Immigration Bill

Mandatory Redress

Consumer Rights Bill

Water Act

Sections 13(2) Rent Increases

CAP guidance on Fees 1st November


More change from dclg

More Change from DCLG

  • Introduce a Code of Practice

  • Draft Tenants Charter

  • Model Tenancy Agreement

  • Review of Standards


What is arla what can it do for me

  • Thank You


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