Guidelines for dealing with a crisis. Presentation by: Angela Lazarevska. Definition. The characteristics of GOOD crisis management are:. Open and clear in what the company is/ was doing; Open communications and pro active response. The characteristics of BAD crisis management are:.
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
Presentation by: Angela Lazarevska
As revenge for the bombing of a Berlin nightclub where two U.S. personnel were killed, President Ronald Reagan ordered the bombing of Libya\'s capital Tripoli and the Libyan city of Benghazi in 1986.
The two men whom investigators believe are the bombers were in Libya. Though the investigators were once confident that these two men were the bombers, there proved to be many holes in the evidence.
On December 21, 1988, Pan Am Flight 103 exploded over Lockerbie, Scotland, killing all 259 people on board as well as 11 on the ground.
The Exxon Valdez spilled millions of gallons of unpolished oil into the waters off Valdez, killing thousands of fish, fowl, and sea otters.
Exxon established its media center in Valdez, a location too small and too remote to handle the onslaught of media attention.
Despite a calm sea and a clear view, the British ferry Herald of Free Enterprise capsized (overturned) on March 6, 1987 at ten past eight in the evening. The accident happened just off the Belgian coast, near the harbour of Zeebrugge from where the ferry had left.
Belgian rescue workers arrived quickly and started saving the passengers with ships and helicopters. That night 408 people were saved and 50 dead bodies were taken from the Herald of Free Enterprise. In total the death toll would be nearly 200.
The investigation concluded that the Townsend Thoresen board was "infected with sloppiness"
April 26, 1986, a test was scheduled at the Chernobyl Nuclear Power Plant to test a method of keeping the reactors properly cooled in the event of a power grid failure. If the test had gone as planned, the risk to the plant was very small.
By 1986, the plant had been running for two years without the implementation of a method to keep the cooling pumps running continuously following an emergency shutdown.
Power generator nearby unexpectedly shut down, necessitating the need for the Chernobyl plant to delay the test and continue producing power.
Remarkably, numerous species have been reported to have adapted to their environment and have developed increased tolerance of radiation, making it possible for them to live with the radiation that is still prevalent in the soil and plants around the plant.
Crisis were not managed well!Material and immaterial effects from large-scale. Lots of people died, or had severe injuries.Reputation is lost!