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Where Do I Fit? Admins in a Team Environment

Where Do I Fit? Admins in a Team Environment. Learning Objectives. Identify the new role admins are playing in their organizations Understand the new skill sets that must be developed Recognize the need for strong business acumen

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Where Do I Fit? Admins in a Team Environment

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  1. Where Do I Fit? Admins in a Team Environment

  2. Learning Objectives • Identify the new role admins are playing in their organizations • Understand the new skill sets that must be developed • Recognize the need for strong business acumen • Identify the abilities needed for leading and managing a team • Recognize the importance of seeing the big picture and paying attention to the small details 7

  3. Your Changing Role 8

  4. Identifying Your Changing Role

  5. The ‘New’ Skills You Must Master • Business acumen and financial literacy • Project management • Relationship management • Strategic decision-making competence • “Anticipation” skills • Technology skills 9

  6. What It Takes To Develop Your Business Acumen • Understanding the current economic realities • Understanding the impact behind the “numbers” • Recognizing the need for strategic initiative development • Realizing the importance of being competitive and financially sound • Understanding individual and team roles in support of your organizational strategy 10

  7. A Skilled Admin Brings the Following to a Team Project: • Takes the project from inception through to completion • Manages time and budget • Develops a collaborative team effort • Leads by example and models behavior expected of team members

  8. A Skilled Admin Brings the Following to a Team Project: • Demonstrates personal accountability • Uses available resources effectively • Demonstrates excellent follow-through and follow-up skills • Communicates in a confident and capable manner

  9. When Project Managers Don’t Focus on People • Team members may hold back • Stakeholders may either be disinterested or disengaged • Team leaders will complain about you behind your back and the team will become negative and disengaged 13

  10. Actions You Can Take That Will Immediately Establish Your Authority, Boost Your Credibility and Earn Respect … Even Without the Title! • Be fair and consistent • Communicate effectively • Don’t violate others’ time or trust • Involve others • Have an understanding of department procedures • Have a positive, enthusiastic attitude 14

  11. Actions You Can Take That Will Immediately Establish Your Authority, Boost Your Credibility and Earn Respect … Even Without the Title! • Give recognition for a job well done • Be proactive • Do unpleasant duties right away—don’t procrastinate • Accept responsibility for mistakes • Be respectful toward all 14

  12. Individual Activity • What assets have you seen in other managers or team leaders that you felt were positive and want to emulate? • What have you seen that you did not like? • What skills do you feel you need to enhance to make you more effective as you develop in this new admin role? 16

  13. Where Do I Fit? Admins in a Team Environment

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