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Data Protection for Sales TSM, CDP and TSM Express

Data Protection for Sales TSM, CDP and TSM Express. Varna 06.2007. Business Driven Development Model, Design, Develop, Test. Business Processes Manage, Collaborate, Optimize. IT Service Management Provision, Secure, Monitor, Optimize.

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Data Protection for Sales TSM, CDP and TSM Express

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  1. Data Protection for SalesTSM, CDP and TSM Express Varna 06.2007

  2. Business Driven DevelopmentModel, Design, Develop, Test Business Processes Manage, Collaborate, Optimize IT Service ManagementProvision, Secure, Monitor, Optimize Business ApplicationsCommercial, Internally Developed, Composite-Based Information AcceleratorsIndustry Specific Services, Models, Maps, Schemas & Policies Information ServicesData Management, Information Integration, Business Intelligence, Content Management, Master Data Management Information Assets & Systems Files, Storage, Servers, Networks InformationOn Demand

  3. Information Assets & Systems Infrastructure Management Retention & Lifecycle Management Business Continuity Resource Virtualization Systems Storage Servers Networking Information Assets & Systems

  4. Construct a Variable Cost Hierarchy of Storage Duplication management Duplication management Hierarchymanagement Hierarchymanagement Media management Media management Automated Manual Mid-range Low-cost Enterpriseclass WORM WORM WORM Assist with compliance management Assist with compliance management Vaulting management Vaulting management

  5. Database SAP instance Mail repository Application Server File system Matching the changing value of information to avariable-cost hierarchy of storage Backup Archive Backup Backup Archive Archive HSM Backup Backup

  6. IBM Tivoli Storage Manager • Complete Storage Management (basic functions) • backup / restore • archive / retrieve • disaster recovery • space management (hsm) • database and application protection • bare machine recovery • data retention • continuous data protection • Scaleable from PC servers through UNIX and mid-range servers to OS/390 mainframe servers • Heterogeneous platform coverage for 13 different operating environments http://www-306.ibm.com/software/tivoli/products/storage-mgr/

  7. Why Recovery Management?Ensure Recoverability • The Problem • Losing business information can result in application outages, project delays, diverted resources or regulatory scrutiny. In many businesses, protection of data may also be required by law. This environment is driving IT managers to implement comprehensive solutions for managing the recoverability of enterprise data. • The Solution • Ensure recoverability through the automated creation, tracking and vaulting of reliable recovery points for all enterprise data

  8. Value of IBM Tivoli Storage Manager Backup • Automate the recovery management of file data. • Results • Improved Application Availability • Speed recovery of files, file systems or bare machines • Include file recovery in a comprehensive data disaster recovery plan • Optimized Storage Resource Utilization • Optimize backup granularity • Store backup copies in a hierarchy of lower-cost storage – the specific level chosen to optimize cost against recovery time objective • Enhanced Storage Personnel Productivity • Create a single point of control, administration and security for file recovery

  9. Backup / Restore BACKUP TSM Client • Progressive / selective / adaptive subfile differencing / point-in-time / volume level • Multiple versions kept • Policy managed • System assisted restore - Individual or help desk restores • Automated scheduling RESTORE TSM Server DB Hard Disk Single File Data Protection

  10. RESTORE Progressive Incremental Backup • ONLY new or changed files backed up • NO redundant backups • Restores don’t require the same file to be restored multiple times • NO wasteful weekly full backups and their dependent incremental/differential • Data tracked at file level • Accurate restores Monday Tuesday Friday Thursday Wednesday A1 A2 A B B1 B3 B2 C3 C C1 C2 D D1 C3 B2 C2 A1 B1 C1 D1 A2 B3 Full + Incremental 5 Tapes 9 Files A1 B1 C1 D1 A2 B2 C2 Full + Differential B2 C2 A2 B2 C2 C3 A2 B2 B3 C2 C3 2 Tapes 9 Files A1 A2 B1 B2 B3 C1 C2 C3 D1 Progressive Backup 1 Tapes 4 Files

  11. Database and Application Protection DB Backup TSM Client • Online (hot) backup • Incremental backup • Data integrity • Automation and Scheduling • Seamless integration – LAN Free, SAN, parallel multiplexed connection Restore TSM Server DB Online Backup

  12. Tivoli Disaster Recovery Manager Source TSM Server Target TSM Server Copies DB DB DB Recovery Plan File • Automatically generated disaster recovery plan • Detailed tracking of off-site volumes Business Continuity http://www-306.ibm.com/software/tivoli/solutions/disaster/

  13. Ensure business continuance Reduce administrative costs Maximize current hardware investment Brings back system to state of last backup Recovers all the OS changes and customizations Streamlines and automates the OS recovery process Eliminates the need for highly skilled professionals to manually reinstall hardware, network, patches… Speeds up the recovery time Integrates bare machine backups directly to Tivoli Storage Manager server Tivoli Storage Manager’s Bare Machine Recovery http://www-306.ibm.com/software/tivoli/products/storage-mgr-sysback/

  14. Information Assets & Systems Infrastructure Management Retention & Lifecycle Management Business Continuity Resource Virtualization Systems Storage Servers Networking Information Assets & Systems

  15. Why Archive Management?Manage Cost • The Problem • Regulatory and bookkeeping requirements are driving businesses to maintain an increasing amount of data for long periods of time. IT managers are looking for ways to satisfy these requirements while controlling overall storage costs. • The Solution • Manage cost associated with capturing point-in-time copies of important data for regulatory or bookkeeping requirements by maintaining this inactive data in a hierarchy of lower-cost storage.

  16. Value of IBM Tivoli Storage Manager Archive • Manage the process – and control the cost of archiving files. • Results • Improved Application Availability • Speed file-server recovery times by moving file archive copies to a hierarchy of lower-cost storage – recover only active data • Optimized Storage Resource Utilization • Move file archive copies to a hierarchy of lower-cost storage • Reduce backup times and resource usage by focusing on active files • Enhanced Storage Personnel Productivity • Index file archive copies with descriptive meta-data to aid administrators in locating historical information

  17. XXLLIKLMNLXXLM MMLXMXXLVMM VVMLPVMLMLMVX the d LIKLMNLXXLM PPONLPXVULX NMLPMXVBLMWM ZMXLZPWMZZKLM Archive / Retrieve Archive TSM Client • Long-term storage • Point in time copy • Retention period • Policy managed Retrieve TSM Server DB Audit Records Retention

  18. IBM System Storage Archive Manager Helps meet data retention/disposition regulations and policies • Protects data by disallowing explicit data deletion, prior to the retention criteria • Manages data by leveraging retention policies and expiration processes • Offers choices on where to store data by capitalizing on extensive device support • Works with Archive Manager client, content manager & archive applications to easily retrieve data Rich Archive functions • Chronological Retention time policy: • Objects held for a specific time interval – e.g. 3 years • Event-based retention protection: • Object expiration count down starts when an event occurs – e.g the death of a policy holder • Deletion Hold / Release: • Hold placed on objects so they will not be deleted until the deletion hold is released • e.g. court case is closed Admin issued Delete filespace API ‘Delete’ issued API ‘Release’ issued X API ‘Hold’ issued Retention period after event occurs Content Managers Archive Manager API Minimum retention Day 0 Data stored in Archive Manager Server Automated Expiration Data deleted from Archive Manager API ‘Event’ issued http://www-306.ibm.com/software/tivoli/products/storage-mgr-data-reten/

  19. WhyHierarchical Storage Management?Control Storage Growth • The Problem • A significant portion of storage capacity consumption is due to low-activity or inactive data. As overall storage costs continue to grow, IT managers are looking for more efficient ways to store this data. • The Solution • Control storage growth with automated identification and movement of low-activity or inactive files to a hierarchy of lower-cost storage

  20. Value of TSM for Space Management • Automate the identification and movement of low-activity or inactive files to a hierarchy of lower-cost storage. • Results • Improved Application Availability • Speed file-server recovery times by moving inactive files to a hierarchy of lower-cost storage • Optimized Storage Resource Utilization • Move low-activity or inactive files to a hierarchy of lower-cost storage • Reduce backup times and resource usage by focusing on active files • Enhanced Storage Personnel Productivity • Eliminate manual file system clean-up activities

  21. IBM Tivoli Storage for Space ManagementIBM Tivoli Storage HSM for Windows Migrate • Migrates inactive data • Transparent recall • Policy managed • Integrated with backup TSM Client Recall TSM Server DB Cost/Disk Full Reduction Efficient Use of Storage http://www-306.ibm.com/software/tivoli/products/storage-mgr-space/

  22. Tivoli Storage Manager –vs- Veritas NetBackup http://www.evaluatorgroup.com/ibm/ • Fastest Backup Cycle 40% Faster than Veritas NetBackup • Fastest Restores 87% Faster than Veritas NetBackup • Best Tape and Disk Utilization 4x fewer tapes and 44% less disk than Veritas NetBackup

  23. Tivoli Storage Manager Express

  24. ConceptBasic requirements we started with • Targeting small to medium business (SMB) • Simplicity of implementation and management • Based on current TSM product code with • Easy upgrade to TSM

  25. SomeUsers Want Product Strategy Good Feature Core Needs • Focus on doing a great job on core needs • Add features based on market experience • Leave the “check every box” requirements to TSM Base/TSM EE

  26. TSM Express - Strategy • What: Mid-tier offering developed using the TSM code base • Appliance-like in terms of ease, purchase and installation • Meets IBM SWG Express criteria • Focus on basic backup and recovery, relying on TSM for more sophisticated data protection needs Large SMB • Segments: Two customer environments • Enterprise remote office or decentralized IT organizations that do not require the full breadth of TSM capabilities • SMB companies with less sophisticated IT environments which require basic backup and recovery services Mid-Market High End Mid-Market Low End Small Business • Routes: Direct Sales and Partner-focused • Current Business Partners to reach departmental users of existing TSM accounts • Current BPs to extend their SMB coverage to reach new customers • IBM Express BPs who do not currently sell Tivoli or Storage • Volume Business Partners and Corporate Resellers

  27. SMB Storage Market • The 2005 worldwide opportunity for SMB mid-market backup and recovery software is $384M, which is 26% of the total backup and recovery (Gartner 2004) • Needs of departmental and workgroup users mirror those of SMB Mid-market customers • Successful vendors will re-engineer for the special ease of use requirements of the market. • SMBs spend more than Large Enterprise on IT as a percentage of revenue, and that spend growing • Customers rate mid-market vendors based on : • Product usability • Ease and speed of implementation • Designing products for the midmarket from the ground up Source: Gartner, 2005

  28. Customer Value Easy installation, configuration, and operation ensures rapid time to value Simplicity of implementation and management No tape mounts required during client back up Minimized network bandwidth Targeted at the small to medium business (SMB) Low entry, competitive price Feature/Function Less than 1 hour install, 2 CDs, default configuration choices, discovery Upgradeability to TSM – Same code base, easy entry point for TSM family Point-in-time copies to removable media for off-site storage Simplified tape rotation using familiar methods like Grandfather/Father/Son (GFS) Disk-based incremental backup model allowing for rotation of off-line storage TSM Express Overview

  29. TSM Client TSM Client Fast Backup Server Data TSM Express Server Incremental Disk-Based Backup Server User Data Disk Storage Workstation/Laptop

  30. TSM Client TSM Client Fast Restore – Current Versions Server Data TSM Express Server Server Files to be Restored Client Data Disk Storage Workstation/Laptop

  31. Creation of Off-Line Media TSM Express Server Current File set Copy of data for all or selected clients (when you choose) Removable Storage Disk Storage

  32. Restore: Traditional vs. TSM Express Goal Traditional TSM Express Father and/or Son On-Line Disk Restore the current version of files Father Father Restore Weekly Data Grand-Father Grand-Father Restore Monthly Data

  33. What is in TSM Express • Inherited from TSM Base • Calendar Based Scheduling • Health Monitor • Include/Exclude Lists • Limited Macros and Scripts • Pre and Post Schedules • Progressive Incremental Backups New From BP Requirements • Differential Backupsets • Image Backup/Restore • Multiple Client Nodes on one Backupset • TDP Support for Exchange • TDP Support for SQL • DB Backup/Restore • Sony AIT Tape Device Support • TSM Express Originals • New Admin User Interface • New technology for Web Admin Interface • Off-site Copies (Backup Set only) • Operational Reporting split out from Management Console • Enhanced Backupsets with new functionality • Limited Device Support

  34. Tivoli Storage Manger Express vs. TSM EE

  35. Packaging and Pricing • Packaging • Packaged as a standalone product • 3 separate part numbers –TSM Express Base, TDPs for TSM Express (SQL and Exchange) • Current interest and intent to include TSM Express in a soft bundle offering with server and storage hardware • Terms and conditions • TSM Express will be offered as an IPLA product under PassportAdvantage • License restrictions limit Express to maximum of 4-way server • Pricing • Entry price at or below competition • Aggressive trade-up for TSM and TSM EE

  36. Competitive Landscape • Backup and recovery needs met by a mix of solution types: • mid-market client-server software • departmental software • appliances • single user software • network/web based services • CA ARCserve and Veritas BackupExec are deployed in more SMB enterprises than any other vendor—by far *Source: Harte-Hanks US Business database, June 2004

  37. Competition Competitive Products • IBM Tivoli Storage Manager Express • VERITAS • NetBackup Server ( aka Business Server) • Backup Exec • CA BrightStor ARCserve • EMC • Legato Networker Business Edition • Legato Networker Workgroup Edition • Dantz Retrospect • CommVault Galaxy Express • HPQ • OpenView Storage Data Protector • Microsoft • Data Protection Server

  38. IBM Tivoli Continuous Data Protection for Files

  39. Companies would like to improve backup/recovery time 70% of corporate data resides on desktops/laptops and fewer than 8% are backed-up. IDC & Gartner studies 30% of small businesses have no formal data protection procedure. Imation April 2003 40% of small businesses rank automated data backup and recovery as their primary IT need. ECT News Network Disk costs declining making replication technologies more cost effective Replication and backup will increasingly overlap Why is CDP for Files Needed? • Increases in data volumes increase length of backup window • Business and regulatory requirements for data continuity are increasing • Disk costs declining making replication technologies more cost effective • Critical data assets found in remote offices, laptops, desktops often not protected • Employee productivity declines due to data loss which is a growing concern • Many data protection solutions miss the most valuable data (what the user is working on now) Continuous Data Protection is the next evolution of backup

  40. Real-time true CDP Optional scheduled protection Tolerant of transient networks Versioning of files Point-in-time restore Archive retention WORM Disk Scalable Transparent Small foot print Single endpoint No server component required Multiple targets, flexible backend Maintain Native file format Open architecture 10 patents filed What is IBM Tivoli Continuous Data Protection for File?An evolution in data protection using a unique hybrid approach Replication + Traditional Backup = CDP

  41. LAN TSM Server SAN WAN Endpoint and Server Deployment Options Remote Office Server File Server Remote Office End-point with TSM B/A Client Endpoint CDP to Local Cache Endpoint CDP to File Server EndpointCDP to File Server and or TSM Server Server CDP to TSM Server over LAN Server CDP LAN Free to Disk Remote end-point CDP over WAN to HQ File Server Remote Server CDP over WAN to HQ TSM Server LAN Free to Disk 1 2 3 4 5 6 Build Slide Progress

  42. IBM Tivoli Continuous Data Protection for Files Value Proposition - Overall costs savings for a business by... Improving backup resource utilization • Reducing or eliminating backup times. Improving Recovery Point Objective (RPO) • Provides real time backups, so when a failure occurs, recovery can restore the latest version. • Reducing loss of productivity due to data loss. Improving Recovery Time Objective (RTO) • Fast recovery from disk (local or remote) • Improves IT staff productivity, end users can easily recover data without IT involvement.

  43. IBM Tivoli Continuous Data Protection for Files No Backup Window • deliver service and availability levels with a minimal to zero backup window Easier than snapshot with more data recovery options • with CDP for Files there is no need to understand more IT-savvy concepts such as "snapshots" and how maintain, configure, and age such elements. Simple • Skilled storage administrators are difficult to find and/or retain. Continuous Protection for critical data • Employee productivity suffers due to human errors causing data loss and lost time recreating data Intelligent remote office backup and connection • Customers are considering a backup solution for remote offices: IBM's CDP is ideal for remote office servers as it will locally version and protect high-importance files and migrates data back to corporate servers tolerating network spottiness. Easily Protect Data on Mobile Assets • The organization is considering how to easily protect information assets found on individual desktops, laptops with minimum administration Secure data vaulting • The organization needs to protect critical files from alteration or deletion, viruses and corruptions. IBM's CDP solution allows users set protections for critical corporate assets to prevent deletion or alteration of active files from end-user error, virus or corruption.

  44. Features – Advantages - Benefits

  45. Released on November 28th 2004 on AlphaWorks.ibm.com under the name VitalFile. 1500 downloads and one of the most popular products on alphaWorks. Users from AT&T, Bechtel, Duke Energy, The New York Times, Harvard University. Rated 4.5 out of 5 citing installation, performance and usability as their highest areas of satisfaction. In fact, users' quotes detail their enthusiasm for the product: "SUPER", "It works !! quietly, effectively and in the background ... I now rely on it“ "…Simple and elegant.“, “Ease“, "Ability to backup to a fileserver or TSM“ "Set up and forget it real-time backup is excellent“ “My CTO and I love it. It works as advertised and this fits our service-provider model very well. We are going to take serious look at rolling this out to 50 clients immediately.” - Jim Tenner, CEO BroadLeaf Services Customer Validation

  46. IBM Tivoli Continuous Data Protection for Files Strengths • Fast time to deployment • Ease of use • Eliminate or reduce your backup window • Integrates easily to existing data protection solutions • Effective backup remote/mobile users • Simple departmental and remote office solution • Increased user productivity • Automating protestation of ALL corporate assets • Protect critical files from alteration, deletion, viruses and corruptions • More granular point in time restore

  47. When a file is saved... A copy is stored on local disk Another copy can be sent to a file server or NAS Another copy can be sent to an IBM TSM Server IBM Tivoli CDP for Files Real Time Data Protection No scheduling No tapes No confusion No worry Value Proposition is that it provides overall costs savings for a business by... Improve backup resource utilization Reducing or eliminating backup times. Improves Recovery Point Objective (RPO) Provides real time backups, so when a failure occurs, recovery can truly restore the latest version. Reducing loss of productivity due to data loss. Improves Recovery Time Objective (RTO) Fast recovery from disk (local or remote) Improves IT staff productivity, end users can easily recover data without IT involvement. IBM Tivoli Continuous Data Protection for Files

  48. Storage Software Positioning

  49. QUESTIONS?

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