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BT Group plc. Annual General Meeting. July 2006. Sir Christopher Bland. Chairman. Group turnover. £19.5bn. 6% / 3% (1). Profit before tax (2). £2.2bn. 5%. Earnings per share (2). 19.5p. 8%. Free cash flow. £1.6bn. 8% (3). Full year dividend. 11.9p. 14%. Net debt. £7.5bn.

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Annual General Meeting

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BT Group plc

Annual General Meeting

July 2006


Sir Christopher Bland

Chairman


Group turnover

£19.5bn

6% / 3% (1)

Profit before tax (2)

£2.2bn

5%

Earnings per share (2)

19.5p

8%

Free cash flow

£1.6bn

8% (3)

Full year dividend

11.9p

14%

Net debt

£7.5bn

5%

2005/6| financial headlines

(1) Underlying excluding cuts in mobile termination rates, Albacom and Infonet

(2) Before specific items

(3) Excluding receipts from disposals


Operational highlights of 2005/6

  • 8million Broadband connections

  • New wave revenues now one third of total business

  • Investment in 21st century network

  • Regulatory settlement – launch of Openreach

  • Continued targeted acquisitions – Atlanet, Cara, Total Network Solutions


Board

changes


CorporateSocial Responsibility


Total pence

Years ended 31 March

15

11.9

10

10.4

8.5

6.5

5

2.0

0

2002

2003

2004

2005

2006

Dividends


Ben Verwaayen

CEO


BT’s vision

To be dedicated to helpingcustomers thrivein a changing world


Consistent strategy

Helping our customersthrive in a changing world

Defend traditional

Improved service

Price innovation

Reduce costs/improve margin Aggressive and creative marketing

Grow new wave

Networked IT services

Broadband

Mobility

21st Century Network

Consistent delivery


Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

%

5.0

4.0

3.0

2.0

1.0

0

(1.0)

(2.0)

2005/6

2004/5

2002/3

2003/4

Revenue| strong underlying* growth

* 2002/3 growth is adjusted to take account of Concert unwind

* 2004/05 and 2005/6 excludes impact of mobile termination and revenues from Albacom and Infonet


Consumers | a broadband centric service provider

What do consumers want?Simple, high quality services; clear pricing; value for money

What is our strategy?Broadband-centred convergent services; a service culture

Examples of new services:High definition voice; BT Vision; BT Fusion; WiFi cordless phones; 8Mb broadband


2002

2006

Coverage

60%

99.7%

BT Wholesale DSL Price

£30.00

£8.40 per month

Take-up

200k

8 million

Speed

512kb

up to 8Mb

BT Yahoo!

Home Monitoring

Internetaccess and email

Home Networking

Openzone

BT Retail Services

Broadband Talk

IT Manager

BT Fusion

Broadband Britain


High DefinitionVoice

BT Fusion

Communications

BT Vision

Music

Entertainment

Digital Vault

Home Monitoring

Manage Life

Broadband| our services

Centred on the Home Hub

Bringing it all together


Small and medium businesses |a partner for change

What do businesses want? Personalised, localised service; reduced complexity;improved productivity

What is our strategy?Being an IT partner; BT Local Business

Examples of new services:Networked IT services; OneBill; BT Fusion for enterprise


Wireless cities

Wirelessconnectivity

Car parkmonitoring

Personalsafety

Remoteworking

Mobility | convergence is here

42% growth in revenue year on year to £292m

Converged products and servicesFusion, Onebill, Openzone


Wholesale customers | convergent network solutions

What do Wholesale customers want?High quality service, reliable delivery;equality of service/price

What is our strategy?Providing managed network solutionsfor fixed and mobile operators

Examples of new services: 21CN based services; BT Movio


Corporates | growing around the world

What do corporates want?Enterprise-wide solutions; a one-stop shop;reliability and security

What is our strategy?Providing global reach with local presence;building long-term customer relationships

Examples of new services:Converged wireless portfolio;sector specific propositions


Motor industryAtlanet

Retail NSB, BT Expedite & dabs.com

Reach Infonet, Albacom, KDDI joint venture

Financial Services

Radianz

WAN & LANsCara, Skynet & TNS

Networked IT services | enhancing our capabilities

Bringing it all together


£Bn

7

CAGR

6

+ 49%

5

+ 83%

4

3

2

+ 24%

1

0

2002/3

2003/4

2004/5

2005/6

Revenue| new wave growth accelerating

Mobility & Other

Broadband

Networked IT Services


Pence

Years ended 31 March

20

19.5

18.1

16.9

15

14.4

10

9.0

5

0

2002

2003

2004

2005

2006

UK GAAP

IFRS

* From continuing activities

Basic earnings per share*


Strategy built around convergence & innovation

Strong momentum with track record of delivery

SIXTEEN quarters of EPS growth

NINE quarters of revenue growth

FIVE quarters of improvement in EBITDA trend

Consistently successful in competitive & dynamic markets

New wave now accounts for a third of group revenue

Networked IT services provider of choice

Positive operational trends will continue

Growing revenues, profits & dividends

Bringing it all together


BT Group plc

Annual General Meeting

July 2006


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