VOLUNTEER AND DONATIONS MANAGEMENT. INFORMATIONAL OVERVIEW “Uncoordinated, uncontrolled masses of donated goods and volunteers can interfere with disaster operations and cause a secondary disaster”. Volunteer & Donations Management - Defined.
“Uncoordinated, uncontrolled masses of donated goods and volunteers can interfere with disaster operations and cause a secondary disaster”
Several key organizations become involved in managing unsolicited donations of goods and volunteer services. Interagency collaboration enables organizations to work together as a team, strengthening the overall response to a disaster, and minimizing or eliminating duplication of services.
Processing unsolicited offers.
Serving as liaison.
Managing the phone bank.
Ensuring a smooth transition from response to recovery.
Conducting donations intelligence and rumor control.
Coordinating field logistics.
Coordinating media releases.
Coordinating with emerging organizations and spontaneous volunteers.Basic Functions of a VDCT
IS288 – The Role of Voluntary Agencies in Emergency Management
IS230 – Principles of Emergency Management
IS100 – Introduction to the Incident Command System
IS700 – National Incident Management System, An Introduction
State Emergency Management Agency
G288 – Donations Management Workshop (under revision)
G108 – Community Mass Care Management
Emergency Management Institute (FEMA)
E288 – State Volunteer and Donations Management
(L-217 English and Spanish – FEMA Publications 1-800-480-2520)