Organizational theory part 3 communication and culture
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Organizational Theory – Part 3 Communication and Culture. Chapter 6 Discussion/Recap. Organizational Culture. Relationship between communication, individuals, and social context

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Organizational Theory – Part 3 Communication and Culture

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Organizational theory part 3 communication and culture

Organizational Theory – Part 3Communication and Culture

Chapter 6 Discussion/Recap


Organizational culture

Organizational Culture

  • Relationship between communication, individuals, and social context

  • Common frame of reference; language, values, beliefs, interpretations, customs, folkways, communication, rituals, celebrations, myths, etc. (p. 128)

  • Controlled by managers? Employees? Both?

  • Cultures as webs

    • Confining, mobilizing, struggles over meaning

  • A contested reality

  • Subcultures; organization as interconnected webs

  • Imagine classroom as organization

    • Culture?

    • Subcultures?

    • Who created it?


Dr g s experience org culture

Dr. G’s Experience; Org. Culture


Perspectives t i c

Perspectives: T. I. C.

  • Traditionalist

    • Change organization’s culture to make organization more effective

    • Strong culture = members understand and works towards same goals

    • Managerial control

      • Results always negative to employee? (e.g. daycare, social activities, appreciation dinners)

  • Interpretivist

    • Describe organization’s culture; based on members’ meanings

    • Shared meaning

    • Culture emerges from interactions

  • Critical-Interpretivist

    • Meaning generated by organization's members

    • Uncover oppression and sites of power struggle; sometimes unknown to employees

    • Paths to empowerment

  • Merging Perspectives

    • Improves accuracy

    • Results from one used o guide the other

    • Holistic approach

    • Willingness and likelihood? Depends on focus and views


Approaches

Approaches

  • Reveal meanings and interpretations of org. life

  • Looks at how culture is created, transmitted, and changed via communication

  • Interpretivistsand critical-interpretivist most common

  • Approaches

    • Language and Worldview (Sapir-Whorf hypothesis)

    • Knowledge Structures (schema)

    • Consensual and Contested Meanings (countercultures—consider power—example in text of tenured professors)

    • Multiple cultures perspectives (subcultures; depends on size)

    • Metaphors

    • Narratives

    • Rites and Ceremonies

    • Reflexive Comments (plan, commentary, account)

    • Fantasy Themes


Ben jerry s

Ben & Jerry’s

  • P. 153-154

  • Their culture?

  • “…any newly acquired company will retain its consumer base only if it retains its reputation. What do you think? Will Ben & Jerry’s be able to sustain their unique corporate culture? What will need to be done to sustain this culture? What will the major challenges be to sustaining the culture?” (p. 155)


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