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Introduction to Management

Introduction to Management. LECTURE 12: Introduction to Management MGT 101. Introduction to Management. In lecture 11 we discussed Topics from Chapter 5: Managerial Ethics Moral Development Factors that Affect Employee Ethics Ethics in International Context.

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Introduction to Management

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  1. Introduction to Management LECTURE 12: Introduction to Management MGT 101

  2. Introduction to Management • In lecture 11 we discussed • Topics from Chapter 5: • Managerial Ethics • Moral Development • Factors that Affect Employee Ethics • Ethics in International Context

  3. Introduction to Management • Today in Chapter 5 we will discuss • How managers can improve ethics in organization ? • Being an ethical leader

  4. Introduction to Management (Chapter 5) Chapter 5: Social Responsibility & Managerial Ethics

  5. Introduction to Management (Chapter 5) How Managers can Improve Ethics in Organization ?

  6. Introduction to Management (Chapter 5) • Hire individuals with high ethical standards. • Establish codes of ethics and decision rules. • Lead by example.

  7. Introduction to Management (Chapter 5) • Set realistic job goals and include ethics in performance appraisals. • Provide ethics training. • Conduct independent social audits. • Provide support for individuals facing ethical dilemmas.

  8. Introduction to Management (Chapter 5) Code of Ethics

  9. Introduction to Management (Chapter 5) Cluster 1. Be a Dependable Organizational Citizen Comply with safety, health, and security regulations. 2. Demonstrate courtesy, respect, honesty, and fairness. 3. Illegal drugs/Smoking at work are prohibited. 4. Manage personal finances well.

  10. Introduction to Management (Chapter 5) Cluster 1. Be a Dependable Organizational Citizen 5. Exhibit good attendance and punctuality. 6. Follow directives of supervisors. 7. Do not use abusive language. 8. Dress in business attire. 9. Firearms at work are prohibited.

  11. Introduction to Management (Chapter 5) Cluster 2. Do Not Do Anything Unlawful or Improper That Will Harm the Organization Conduct business in compliance with all laws. 2. Payments for unlawful purposes are prohibited. 3. Bribes are prohibited. 4. Avoid outside activities that impair duties.

  12. Introduction to Management (Chapter 5) Cluster 2. Do Not Do Anything Unlawful or Improper That Will Harm the Organization 5. Maintain confidentiality of records. 6. Comply with all antitrust and trade regulations. 7. Comply with all accounting rules and controls. 8. Do not use company property for personal benefit.

  13. Introduction to Management (Chapter 5) Cluster 2. Do Not Do Anything Unlawful or Improper That Will Harm the Organization 9. Employees are personally accountable for company funds. 10. Do not propagate false or misleading information. 11. Make decisions without regard for personal gain.

  14. Introduction to Management (Chapter 5) Cluster 3. Be Good to Customers 1. Convey true claims in product advertisements. 2. Perform assigned duties to the best of your ability. 3. Provide products and services of the highest quality.

  15. Introduction to Management (Chapter 5) Effective Use of a Code of Ethics Develop a code of ethics as a guide in handling ethical dilemmas in decision making. Communicate the code regularly to all employees.

  16. Introduction to Management (Chapter 5) Effective Use of a Code of Ethics Have all levels of management continually reaffirm the importance of the ethics code and the organization’s commitment to the code. Publicly reprimand and consistently discipline those who break the code.

  17. Introduction to Management (Chapter 5) The Value of Ethics Training Can make a difference in ethical behaviors. Increases employee awareness of ethical issues in business decisions.

  18. Introduction to Management (Chapter 5) The Value of Ethics Training Clarifies and reinforces the organization’s standards of conduct. Helps employees become more confident that they will have the organization’s support when taking unpopular but ethically correct stances.

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