The NorthSTAR Service Delivery System. Publicly funded, managed care program for 7 counties in the Dallas area that provides mental health and substance abuse services in one integrated service delivery system
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DSHS contracts with, funds, and oversees ValueOptions.
DSHS contracts with NorthTexas Behavioral Health Authority. NTBHA is the behavioral health authority for the NorthSTAR service area. This includes local input and planning, local oversight of ValueOptions, delegation of many local authority activities to ValueOptions, in addition to serving as a local problem solving resource for consumers (ombudsman services).
ValueOptions’ requirements includedeveloping a network of qualified, credentialed providers, managing care for all eligible individuals, adjudicating claims for services, and responding to NTBHA and local stakeholder needs.