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Welcome to the Riverside Coach Quarterly Meeting PowerPoint PPT Presentation


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Welcome to the Riverside Coach Quarterly Meeting. Introductions. Who’s here? Name Favorite Sport. Topic Review. Communication. Communication. Participation. Participation. Education. Education. Education. Participation. Participation. What worked? What didn’t?. Using the website

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Welcome to the Riverside Coach Quarterly Meeting

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Welcome to the riverside coach quarterly meeting

Welcome to theRiversideCoach Quarterly Meeting


Introductions

Introductions

Who’s here?

Name

Favorite Sport


Topic review

Topic Review

Communication

Communication

Participation

Participation

Education

Education

Education


Participation

Participation

Participation


Using the website quarterly coach newsletter receiving faqs by email setting up email groups

What worked? What didn’t?

Using the website

Quarterly Coach Newsletter

Receiving FAQs by email

Setting up email groups

Participation


Education

Education

Education

Education


Welcome to the riverside coach quarterly meeting

Implementation Schedule Update

Release 1—In More Detail:

Includes the Office Administration components of C-IV

Offices, Units and positions that allow the functions of the C-IV system to work

Staff information, including all users of the system and their Security Access Profiles

Security Access Profiles are detailed and can be customized to include specific access to areas and pages of the system.

Includes the Service Providers (including Internal Service Providers)

Education


Welcome to the riverside coach quarterly meeting

Implementation Schedule Update

Release 1—In More Detail:

Who are the Release 1 users? Who will be trained?

All Supervisors and Managers

Resource Databank Maintainers

From GAIN, ICCM, Fiscal, Child Care, IT, Human Resources

Total users = 369 (this is 18 % of C-IV’s total users in Riverside)

Courses include:

System Navigation

Security Rights Administration

Office Administration

Resource Databank Administration

Courses range from 6-9 hours each

Training team just completed testing of these training

courses, using individuals from all four counties.

Education


Implementation timeline

Implementation Timeline

2003

2004

April

Jan

April

October

July

October

Jan

July

Nov. 2003 –

March 2004

March 2004

March 2004 –

June 2004

May 2004 - July 2004

July 5, 2004

July 2004


Welcome to the riverside coach quarterly meeting

Training: Online Help Demo

For every C-IV System page, there will be a corresponding page of online help

Each online help page will contain:

The Purpose of the C-IV System page

How To’s on the page

Descriptions of what users see on

the page (e.g., buttons, text fields,

dropdown boxes)

Education


Online help demo link

Online Help Demo Link

Education


Welcome to the riverside coach quarterly meeting

Line Staff Demo Feedback

  • Remember the Coach’s two Roles?

  • Line Staff Demonstrations were held from August-November of this year.

  • Over 1171 staff attended sessions in all offices

  • Half of attendees had heard of C-IV only 1 or 2 times

  • Only 33% had visited the C-IV Website

  • By the end of demo, 99% said they understood what C-IV was

  • What did you hear when staff came back?

Communication

Education


Welcome to the riverside coach quarterly meeting

Tic-Tac-Toe Game


Communication

Communication

Communication


Change discussion guides

Change Discussion Guides

  • A guide to:

    -PrepareCounty Staff for successful implementation of the C-IV system

    -Help Managers and Supervisors describe process changes to members of their team

  • Guides will be distributed October 2003, two months prior to R1 training.

  • Guides will be distributed by Managers or Supervisors.

  • Supervisors will receive CDGs in Leadership Series III.

Communication


Change discussion guides updates

Change Discussion Guides Updates

  • Updated based on County User Group and Coach comments

  • Requests included:

    • Easier to read, simple language

    • Friendlier feel

    • More graphics

    • Logical flow

Communication


Additional cdg updates

Additional CDG Updates

Change Discussion Guide Sample

Communication


What s next

What’s Next?


The internet intranet survey

The Internet/Intranet Survey

  • The Internet/Intranet Navigational Skills Surveys were distributed during line staff demonstration meetings

    • Some staff members have not completed a survey

  • Goal: To identify all staff who should take the basic Internet/Intranet Navigational Skills training, we need to collect surveys from all Students.

  • Coaches will collect the missing surveys and return them to their Training Coordinator, Rocio Aguiniga.


Directions

Directions

  • Locate your name on the Survey Follow-Up list.

  • Count the number of team members you have on the list, take that number of surveys with you today

  • Distribute surveys to all your team members who are on the list.

  • Explain to your team members the purpose of the survey and how to complete it.

  • Return the surveys to Tena Wallner,

    • Using Green routing slip, check Program Technology.

    • If using inter-county mail, at Mail stop 3720.

  • All surveys must be returned by February 14th.

    Thank you!!!


Homework

Homework

  • Distribute Internet/Intranet survey

  • Continue to answer questions about C-IV

  • Watch for changes to the Website


Questions participation education communication

Questions?Participation, Education, Communication

Thank you for attending. Please complete the evaluation before leaving. We will see you in May.


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