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Www interface req - PowerPoint PPT Presentation

Handling requests with a trouble ticket system at DESY Zeuthen

Handling requests with a trouble ticket system at DESY Zeuthen. Wolfgang Friebel Motivation The req/reqng request tracking system Enhancements Problems left Experiences. Motivation. Stimulated by an introductory talk to Remedy Remedy license bought by DESY, usage straightforward

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Www interface req - PowerPoint PPT Presentation

Handling requests with a trouble ticket system at DESY Zeuthen